IBM System x3650 M4 Type 7915 Problem Determination And Service Manual page 179

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component
201-806-xxx Memory
201-807-xxx Memory
201-808-xxx Memory
Test State Description Action
Memory Test Aborted Test
canceled:
the
memory
controller
fast scrub
operation
was not
completed.
Memory Test Aborted Test
canceled:
the
memory
controller
buffer free
request
failed.
Memory Test Aborted Test
canceled:
memory
controller
display/
alter buffer
execute
error.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component. For
more information, see "Updating the firmware" on page
297.
4. Run the test again.
5. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component. For
more information, see "Updating the firmware" on page
297.
4. Run the test again.
5. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component. For
more information, see "Updating the firmware" on page
297.
4. Run the test again.
5. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
161
Chapter 3. Diagnostics