Diagnostic Text Messages; Viewing The Test Log; Diagnostic Messages - IBM System x3650 M4 Type 7915 Problem Determination And Service Manual

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5. Type gui to display the graphical user interface, or type cmd to display the DSA
6. Follow the instructions on the screen to select the diagnostic test to run.
If the diagnostic programs do not detect any hardware errors but the problem
remains during normal server operation, a software error might be the cause. If you
suspect a software problem, see the information that comes with your software.
A single problem might cause more than one error message. When this happens,
correct the cause of the first error message. The other error messages usually will
not occur the next time you run the diagnostic programs.
Exception: If multiple error codes or light path diagnostics LEDs indicate a
microprocessor error, the error might be in a microprocessor or in a microprocessor
socket. See "Microprocessor problems" on page 110 for information about
diagnosing microprocessor problems.
If the server stops during testing and you cannot continue, restart the server and try
running the diagnostic programs again. If the problem remains, replace the
component that was being tested when the server stopped.

Diagnostic text messages

Diagnostic text messages are displayed while the tests are running. A diagnostic
text message contains one of the following results:
Passed: The test was completed without any errors.
Failed: The test detected an error.
Aborted: The test could not proceed because of the server configuration.
Additional information concerning test failures is available in the extended
diagnostic results for each test.

Viewing the test log

To view the test log when the tests are completed, type the view command in the
DSA interactive menu, or select Diagnostic Event Log in the graphical user
interface. To transfer DSA collections to an external USB device, type the copy
command in the DSA interactive menu.

Diagnostic messages

The following table describes the messages that the diagnostic programs might
generate and suggested actions to correct the detected problems. Follow the
suggested actions in the order in which they are listed in the column.
138
IBM System x3650 M4 Type 7915: Problem Determination and Service Guide
Note: After you exit from the stand-alone memory diagnostic environment, you
must restart the server to access the stand-alone memory diagnostic
environment again.
interactive menu.

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