IBM System x3650 M4 Type 7915 Problem Determination And Service Manual page 170

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component
166-824-xxx IMM
166-901-xxx IMM
152
IBM System x3650 M4 Type 7915: Problem Determination and Service Guide
Test State Description Action
IMM I2C Test Aborted IMM I2C
test
canceled:
cannot
execute
the
command.
IMM I2C Test Failed The IMM
indicates a
failure in
the HBS
2117 bus
(Bus 0)
1. Turn off the system and disconnect it from the power
source. You must disconnect the system from ac power
to reset the IMM.
2. After 45 seconds, reconnect the system to the power
source and turn on the system.
3. Run the test again.
4. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component. For
more information, see "Updating the firmware" on page
297.
6. Run the test again.
7. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
1. Turn off the system and disconnect it from the power
source. You must disconnect the system from ac
power to reset the IMM.
2. After 45 seconds, reconnect the system to the power
source and turn on the system.
3. Run the test again.
4. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component.
For more information, see "Updating the firmware" on
page 297.
6. Run the test again.
7. Shut down the system and remove the power cords
from the server.
8. (Trained technician only) Reseat the system board.
9. Reconnect the system to power and turn on the
system.
10. Run the test again.
11. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.