Lantronix XPort Direct+ User Manual page 76

Problem/Message
When you Telnet to port 1 to
assign an IP address to the
device server, the Telnet window
does not respond for a long time.
When you try to assign an IP
with DeviceInstaller, you get the
following :
"No response from device!
Verify the IP, Hardware
Address and Network Class.
Please try again."
The device server is not
communicating with the serial
device to which it is attached.
When you try to enter the setup
mode on the device server using
the serial port, you get no
response.
XPort Direct+ User Guide
Reason
You may have entered
the Ethernet address
incorrectly with the ARP
command.
The IP address you are
trying to assign is not on
your logical subnet.
The device server may
not be plugged into the
network properly.
The cause is most likely
one of the following:
The hardware address
you specified is
incorrect.
The IP address you are
trying to assign is not a
valid IP for your logical
subnet.
You did not choose the
correct subnet mask.
The most likely reason is
the wrong serial settings
were chosen.
The issue is most likely
something covered in
the previous problem, or
possibly, you have Caps
Lock on.
Troubleshooting
Solution
Confirm that the Ethernet
address that you entered with
the ARP command is correct.
The Ethernet address may
only include numbers 0-9 and
letters A-F. In Windows and
usually in Unix, the segments
of the Ethernet address are
separated by dashes. In some
forms of Unix, the Ethernet
address is segmented with
colons.
Confirm that your PC has an
IP address and that it is in the
same logical subnet that you
are trying to assign to the
device server.
Make sure that the Link LED is
lit. If the Link LED is not lit,
then the device server is not
properly plugged into the
network.
Double-check the parameters
that you specified.
Note: You cannot assign an
IP address to a device server
through a router.
The serial settings for the
serial device and the device
server must match. The
default serial settings for the
device server are RS-232,
9600 baud, 8 character bits,
no parity, 1 stop bit, no flow
control.
Double-check everything in
the problem above. Confirm
that Caps Lock is not on.
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