Fujitsu Eternus DX60 User Manual page 212

Chapter 9 Operation and Maintenance
9.5 Troubleshooting
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When the license key cannot be registered
A wrong serial number may have been input when issuing the license key. If the problem per-
sists, contact your sales representatives.
When issuing the license key again, make sure to check that [SER.NO.] (device serial number)
that is described in the notification E-mail is correct.
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When an ETERNUS DX60/DX80/DX90 related error message is displayed by the
server
While you can continue using the ETERNUS DX60/DX80/DX90 for any work that is not affected
by this problem, contact your maintenance engineer to determine the cause of the problem.
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When volume capacity is short
Volume-adding function (LUN concatenation and RAID migration) and RAID-group-adding func-
tion (Logical Device Expansion function) can be used to resolve the capacity shortage of vol-
umes.
Refer to "ETERNUS DX60/DX80/DX90 Web GUI User Guide" for details on how to use these
functions.
Refer
Press the IP RESET Switch twice in a row within two seconds.
The setting information related to the network is returned to the factory default.
Set up the network environment, via GUI or CLI.
Make sure that all of the desired network services are set to
IMPORTANT
"Enable".
• If the GUI is to be used, set "http" and/or "https" to "Enable". If
"Disable" is set, GUI access to the ETERNUS DX60/DX80/DX90 is
not allowed.
• If the CLI is to be used, set "telnet" and/or "SSH" to "Enable". If
"Disable" is set, GUI access to the ETERNUS DX60/DX80/DX90 is
not allowed.
• If monitoring software is to be used, set "Maintenance" and/or
"Maintenance-Secure" to "Enable". If "Disable" is set, monitoring
software access to the ETERNUS DX60/DX80/DX90 is not
allowed.
• If the "ping" command is to be used, set "ICMP" to "Enable". If
"Disable" is set, the ETERNUS DX60/DX80/DX90 will not be able
to respond to "pings".
Check that the ETERNUS DX60/DX80/DX90 can be connected to via each of
the desired network services.
If not, contact your maintenance engineer.
"ETERNUS DX60/DX80/DX90 Web GUI User Guide"
ETERNUS DX60/DX80/DX90 Disk storage system User Guide
Copyright 2011 FUJITSU LIMITED
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End of procedure
P3AM-3042-08ENZ0