Fujitsu Eternus DX60 User Manual page 209

Chapter 9 Operation and Maintenance
9.5 Troubleshooting
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When the ETERNUS DX60/DX80/DX90 is turned off
Check the following points. If none of these resolve the problem, leave the ETERNUS DX60/
DX80/DX90 alone and contact your maintenance engineer.
• Is the ETERNUS DX60/DX80/DX90's power cord disconnected?
• Is main line switch of AC outlet box (MAIN LINE SWITCH) turned to OFF (O)?
• Is there a power failure?
• Has there been a recent main power failure?
If the ETERNUS DX60/DX80/DX90 is in AC automatic power mode (i.e. AUTO POWER
switch is turned to ON), the ETERNUS DX60/DX80/DX90 turns on automatically after the
power is restored.
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When the ETERNUS DX60/DX80/DX90 refuses to be turned on
Check the following points. If none of these resolve the problem, leave the ETERNUS DX60/
DX80/DX90 alone and contact your maintenance engineer.
• Is the ETERNUS DX60/DX80/DX90's power cord disconnected?
• Is main line switch of AC outlet box (MAIN LINE SWITCH) turned to OFF (O)?
• Is the main power correctly being supplied?
• Is the miniSAS cable (for drive enclosures) disconnected?
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When the READY LED is not on
If more than 10 minutes has passed since the ETERNUS DX60/DX80/DX90's power was turned
on, and the READY LED still hasn't turned on, contact your maintenance engineer.
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When the FAULT LED is on
Check the general status of GUI and perform the necessary action. If none of these resolve the
problem, leave the ETERNUS DX60/DX80/DX90 alone and contact your maintenance engineer.
Refer
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When the general status of GUI is
• Check whether one side of the miniSAS cable (for drive enclosures) is connected. If not,
install the connector in the SAS port.
• Check if the miniSAS cable (for drive enclosures) is connected. If the miniSAS cable (for drive
enclosures) is not connected, connect it with the following procedure.
When checking the general status via CLI, refer to "ETERNUS DX60/DX80/
DX90 CLI User Guide".
"ETERNUS DX60/DX80/DX90 CLI User Guide"
ETERNUS DX60/DX80/DX90 Disk storage system User Guide
Copyright 2011 FUJITSU LIMITED
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