Epson Stylus Pro 5000 Service Manual page 69

Color ink jet printer
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Stylus Pro5000
Table 3-7. Abnormal Phenomenon:
LED Indicates "Paper Out (tray 1)".
Step
1
Remove the paper cassette and check the paper left quantity
sensor actuator (an acting pole with a roller attached on it) for the
proper function. If it is dislocated or not functioning properly,
reinstall it to the correct position. (Refer to Chapter 4.)
2
The LED status may remain the same after the cassette is
properly reinstalled to the printer. It is because the LED indication
also shows "No Tray" condition.
3
Check that the CN6 on the C228DRV board is properly set.
4
Referring to Table 3-3, perform the adequate cleaning.
5
Check that each connector connecting the paper cassette with
the printer is properly connected.
6
C228DRV board is not feeding back the cassette presence status
properly. Therefore, replace it.
7
C228MAIN board may be defective. Therefore, replace it.
Table 3-8. Abnormal Phenomenon:
LED Indicates "Paper Out (tray 2)".
Step
1
Remove the paper cassette and check the paper left quantity
sensor actuator (an acting pole with a roller attached on it) for the
proper function. If it is dislocated or not functioning properly,
reinstall it to the correct position. (Refer to Chapter 4.)
2
The LED status may remain the same after the cassette is
properly reinstalled to the printer. It is because the LED indication
also shows "No Tray" condition.
3
Check that the CN9 on the C228DRV board is properly set.
4
Referring to Table 3-3, perform the adequate cleaning.
5
Check that each connector connecting the paper cassette with
the printer is properly connected.
6
C228DRV board is not feeding back the cassette presence status
properly. Therefore, replace the C228DRV board.
7
C228MAIN board may be defective. Therefore, replace it.
Rev. A
Remedy
Remedy
Table 3-9. Abnormal Phenomenon:
LED Indicates "Paper Out (manual feed)".
Step
1
If the P sensor does not come on despite the manual feed is
selected in the printer driver, the printer assumes that no paper
is loaded in the manual feed paper entrance. In this case,
following problems may be considered.
2
A sheet is set but the front edge has not reached the P sensor,
and the sheet is not loaded into the printer as the result. In this
case, push the sheet further until it meets resistance.
Note: Paper types and setting directions available to manual
feed are limited. Look into the User's Guide, and if you
find the paper not available to manual feed, set the
paper to the cassette. Also, be sure to switch the paper
source from manual feed to cassette feed in the printer
driver.
3
Check the P sensor, since it is disconnected or defective.
4
Check that the CN4 on the C228DRV board is securely
connected.
5
Replace C228DRV board is not detecting the signal from the P
sensor. Therefore, replace it.
6
C228MAIN board may be defective. Therefore, replace it.
Chapter3 Troubleshooting
Remedy
3-4

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