Lucent Technologies MERLIN LEGEND 6 System Manager's Manual page 3

MERLIN LEGEND ® Communications System
Release 6.0
System Manager's Guide
System Information Sheet
If you have a problem with your system, you may be able to resolve it quickly and easily by following the
appropriate troubleshooting procedure in this guide. If the problem persists or is not listed in this guide, call
the Lucent Technologies Helpline at 1 800 628-2888 for further assistance.
When you call the Helpline, the Lucent Technologies representatives can better help you if you have
available the following system information and troubleshooting information. Also, obtain system planning
Form 2a, System Numbering: Extension Jacks and Form 2c, System Numbering: Line/Trunk Jacks.
System Information
Company Name
(as on the equipment order)
Account Number
(if known)
Customer Identification Number
Main Listed Telephone Number
(for this location)
Lucent Technologies Contact's
Name and Phone Number
Troubleshooting Information
Type of equipment experiencing the problem (for example, MERLIN LEGEND Communications System,
MERLIN LEGEND MAIL, or a particular system component):
A description of the problem:
Has this problem occurred before?
Have you attempted to troubleshoot the problem?