Scenario 1: A Small Office - Lucent Technologies MERLIN LEGEND 6 System Manager's Manual

Communications system
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MERLIN LEGEND Communications System Release 6.0
System Manager's Guide 555-660-118
5
Putting the System to Work

Scenario 1: A Small Office

2. Release 6.0 and later systems (Hybrid/PBX mode only) support private
Scenario 1: A Small Office
This scenario describes a private medical practice. The staff includes one
physician, a nurse, an office manager, a billing clerk, the operator/receptionist,
and an appointments/payments clerk.
All incoming calls come through the operator/receptionist, who transfers them to
the appropriate person. A special concern is restricting outgoing calls for phones
in common areas, for example, the waiting room and physical therapy room.
The office manager also functions as the system manager.
Staff Needs
This section describes the needs of the staff members and provides a floor plan of
the office.
Table 5–1
the office.
information about data and video communications, consult the
Data/Video Reference.
connections between MERLIN LEGEND Communications Systems
and DEFINITY Enterprise Communications Server (ECS) or DEFINITY
ProLogix Solutions systems using private networks or the public
switched telephone network. This aspect of the system is not covered
in this guide. For complete information and scenarios, see the Network
Reference.
describes the staff member needs.
5
5
Figure 5–1
illustrates the layout of
Issue 1
February 1998
Page 5-2

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