Paper Feed Problems; Jammed Pages Are Not Reprinted; Paper Frequently Jams - Dell S5830DN User Manual

Troubleshooting

Paper feed problems

Jammed pages are not reprinted

Action
Turn on Jam Recovery.
a
From the home screen, navigate to:
> Settings > General Settings > Print Recovery
b
From the Jam Recovery menu, select On or Auto.
c
Save your changes.
Do pages reprint after a jam?

Paper frequently jams

Action
Step 1
a
Pull out the tray.
b
Check if the paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams still occur frequently?
Step 2
a
Load paper from a fresh package.
b
Print the document.
Do paper jams still occur frequently?
Yes No
The problem is Contact
solved. support.
Yes No
Go to step 2. The problem is
solved.
Contact technical The problem is
support. solved.
194
technical