Paper Rubs Against The Printhead - Canon imagePROGRAF iPF5100 User Manual

Problems with the printing quality

Paper rubs against the Printhead

The paper type as specied on the printer does not
match the type specied in the printer driver. (*1)
Paper has been loaded incorrectly, causing it to
wrinkle.
The Printhead is set too low.
You are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
*1: Always make sure the loaded paper matches the media type setting on the printer.
698 Troubleshooting
Cause Corrective Action
Make sure the same paper type is specied on the
printer as in the printer driver.
(→P.167)
(→P.124)
(→P.168)
Make sure the same paper type is specied in the
printer driver as on the printer.
1.
Hold down the Stop/Eject button for a second or
more to cancel printing.
2.
Change the paper type in the printer driver and
try printing again.
Reload the paper.
(→P.156)
(→P.118)
(→P.159)
In Head Height , choose Automatic . (→P.614)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a VacuumStrngth
setting of Strong , or Strongest . If the paper is still
scratched, try setting the Printhead level in Head
Height to High . (→P.623) (→P.614)
When printing on CAD Tracing Paper or lm-based
media, choose a VacuumStrngth setting of
Standard , Strong , or Strongest . If the paper is
still scratched, try setting the Printhead level in Head
Height to High . (→P.623) (→P.614)
When printing on paper 0.1 mm (0.004 in) thin
or thinner, choose a VacuumStrngth setting of
Weakest . If the paper is still scratched, try setting the
Printhead level in Head Height to High . (→P.623)
(→P.614)
If edges of the paper curl and become soiled when
printing on rolls of glossy photo paper, in Media
Detailed Settings in the printer driver, set Near End
Margin to 20mm .