Table of Contents
Advertisement
ICDM-RX/TCP Installation and Configuration Guide
General Troubleshooting
•
Verify that the Ethernet hub and any other network devices between the system and the ICDM-RX/TCP are
powered up and operating.
•
Verify that the hardware MAC address in the NS-Link device driver matches the address on the ICDM-RX/
TCP.
•
If using a driver for Windows, verify that you are addressing the port correctly. In many applications, device
names above COM9 require the prefix \\.\ in order to be recognized. For example, to reference COM20,
use \\.\COM20 as the file or port name.
•
If using a driver for Windows, you can use one of the Pepperl+Fuchs tools.
-
Advanced tab in the Windows Drivers Management Console which helps identify problems.
-
PortVision DX contains two applications that can be used to test or monitor the ICDM-RX/TCP:
-
Test Terminal program, which can be used to troubleshoot communications on a port-by-port basis.
See Testing Ports Using Test Terminal on Page 134 for testing procedures.
-
Port Monitor program, which checks for errors, modem control, and status signals. In addition, it
provides you with raw byte input and output counts. See Testing Ports Using Port Monitor (PMon2)
on Page 130 for procedures.
-
Enable the Verbose Event Log feature on the Device General tab and then reboot the system.
•
Reboot the system, then reset the power on the ICDM-RX/TCP and watch the PWR or Status (Page 148)
light activity.
PWR or Status LED
5 sec. off, 3 flashes, 5 sec. off, 3 flashes...
5 sec. off, 4 flashes, 5 sec. off, 4 flashes...
Note: If the device has a power switch, turn the device's power switch off and on, while watching the LED
diagnostics. If the ICDM-RX/TCP does not have a power switch, disconnect and reconnect the
power cord.
•
Remove and reinstall the ICDM-RX/TCP NS-Link device driver.
•
If you have a spare ICDM-RX/TCP, try replacing the device.
11.2. General Troubleshooting
This table illustrates some general troubleshooting tips.
Note: Make sure that you have reviewed the Troubleshooting Checklist on Page 126.
General Condition
PWR or Status LED flashing
Indicates that the bootloader has not downloaded to the ICDM-RX/TCP.
1. If applicable, remove the NS-Link driver.
2. Make sure that you have downloaded the most current driver from https://
www.pepperl-fuchs.com.
3. Install the latest driver and configure the ICDM-RX/TCP using the MAC
address. Make sure that you reboot the system. See Device Driver (NS-
Link) Installation on Page 31 for procedures.
Note: If the PWR or Status LED is still flashing, contact Technical Support.
Description
™
RedBoot
checksum failure.
SREC load failure.
Explanation/Action
127
Advertisement
Table of Contents
Troubleshooting
