Calling - Polycom VSX Series Administrator's Manual

Administrator's Guide for the VSX Series
Symptom
Cannot manage the system
remotely.

Calling

Symptom
Voice-only calls cannot be
placed using a set-top VSX
system.
Voice-only calls cannot be
placed using a VSX 7000e
or VSX 8000 system.
Hanging up the
SoundStation VTX 1000
conference phone does not
end the video call.
12 - 6
Problem
You have not entered the
correct password.
Too many managers are
logged into the system.
Problem
This is normal.
The system might not have
a good connection to a
phone line.
This is normal.
Corrective action
Enter the correct user name and remote access
password.
Note: For web access, the user name is admin, and
the default password is the unit's serial number.
Only five system managers are allowed at any one
time. To log everyone out, restart your system.
Corrective action
Place voice-only calls using the
SoundStation VTX 1000 conference phone.
Use a telephone to verify that there is a dial tone on
the line connected to the input on the VSX system.
Use the SoundStation VTX 1000 conference phone
END VIDEO soft key or the VSX system remote
control to end video calls.