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SERVICE
7
7.5 Spare parts availability
The manufacturer adheres to the basic principle that functionally adequate spare parts for each
device or each important accessory part will be kept available for a period of 3 years after
delivery of the last production run for the device.
This regulation only applies to spare parts which are subject to wear and tear under normal
operating conditions.
7.6 Availability of services
The manufacturer offers a range of services to support the customer after expiration of the
warranty. These include repair, maintenance, technical support and training.
INFORMATION!
For more precise information, please contact your local sales office.
7.7 Returning the device to the manufacturer
7.7.1 General information
This device has been carefully manufactured and tested. If installed and operated in accordance
with these operating instructions, it will rarely present any problems.
WARNING!
Should you nevertheless need to return a device for inspection or repair, please pay strict
attention to the following points:
Due to statutory regulations on environmental protection and safeguarding the health and
•
safety of the personnel, the manufacturer may only handle, test and repair returned devices
that have been in contact with products without risk to personnel and environment.
This means that the manufacturer can only service this device if it is accompanied by the
•
following certificate (see next section) confirming that the device is safe to handle.
WARNING!
If the device has been operated with toxic, caustic, radioactive, flammable or water-endangering
products, you are kindly requested:
to check and ensure, if necessary by rinsing or neutralising, that all cavities are free from
•
such dangerous substances,
to enclose a certificate with the device confirming that it is safe to handle and stating the
•
product used.
160
www.process.honeywell.com
VERSAFLOW SONIC 1000/TWS 9000
34-VF-25-07 iss.2 GLO Nov 11 US
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