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Queue Country/Region
The country or region in which the HMC is located. Click the drop-down
list to expand the country or region choices. Type the first letter of the
desired country or region to move to the first occurrence of a country or
region whose first letter matches your choice.
Gateway Type
The machine type of the processor subsystem.
Gateway Serial Number
The serial number of the processor subsystem that you designate to be
the machine to send Service Agent information to IBM.
Gateway Model Number
The model number of the processor subsystem that you designate to be
the machine to send Service Agent information to IBM.
4. Select Continue. The Service Agent interface displays.
5. Select Network. Fill in the appropriate information.
Note: Some of the fields are prefilled with information taken from the Service
Agent initial configuration panel.
6. Select OK.
7. Expand the contents of the Gateway category by clicking the key next to your
Gateway machine.
8. Select Dialer.
9. Select Location. Select the location phone number closest to your physical
location. Several of the fields are then completed by Service Agent based on the
location phone number you selected.
10. Select Modem. Select the modem that you will use for Service Agent
communications. After your selection, several of the remaining fields are filled in by
Service Agent.
11. Select OK to save the Dialer configuration.
12. Expand the contents of the Administration category by clicking the key to its left.
13. Select Register.
14. Select your Gateway machine by clicking it.
15. Select Register. The "Would you like to IGN now" window displays.
16. Select Yes. The Service Agent is now attempting to connect to the IBM Service
Agent server, using the modem you have selected.
17. Select CallLog. Check the details pane to view the status of the just-attempted
call. To determine the success or failure of the connection attempt, examine the
Description column.
For more information on the Service Agent, refer to the IBM Hardware Management
Console , order number SA38-0590.
Appendix E. Install a HMC
515
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