Setting The Call Answering Mode - Polycom V500 Administrator's Manual

Setting the Call Answering Mode

Setting Description
Call Detail Report Specifies whether to collect call data for the Call Detail
Report and Recent Calls list. When selected, information
about calls can be viewed through the V500 web interface
and downloaded as a .csv file.
Note: If this setting is disabled, applications such as the
Polycom Global Management System will not be able to
retrieve Call Detail Report (CDR) records.
Recent Calls Specifies whether to display the Recent Calls button on the
home screen. The Recent Calls screen lists the site number
or name, the date and time, and whether the call was
incoming or outgoing.
Note: If the Call Detail Report option is not selected, the
Recent Calls option is not available.
Far Site Name Turns the far site name display on or off, or specifies the
Display Time time period the far-site name appears on screen when calls
first connect.
You can choose to answer calls automatically or manually, or you can set the
system to automatically refuse any incoming calls.
To set the call answering mode:
1. Go to System > Admin Settings > General Settings > System Settings >
Call Settings.
2. Select Auto-Answer Point to Point.
3. Select one of the following:
— Yes – Answers calls automatically.
— No – Enables you to answer calls manually.
— Do Not Disturb – Refuses incoming calls automatically. The caller
receives a message that the site is unavailable.
Automatically answering calls is convenient, but keep in mind that an
unexpected caller could interrupt you or see and hear you without your
knowledge. If you still want to automatically answer calls but you want to
prevent incoming callers from seeing and hearing you, you can mute all
automatically answered calls and make sure your privacy shutter is
closed.
Customizing the V500 System
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