Polycom V500 Getting Started Manual
Polycom V500 Getting Started Manual

Polycom V500 Getting Started Manual

Polycom multi-room video system manual
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Getting Started Guide
for the V500
System
July 2004 Edition
3725-21742-002/A

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Summary of Contents for Polycom V500

  • Page 1 Getting Started Guide ™ for the V500 System July 2004 Edition 3725-21742-002/A...
  • Page 2: Trademark Information

    TARTED UIDE FOR THE Trademark Information Polycom® and the Polycom logo design are registered trademarks of Polycom, Inc., and V500 ™ are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    Supplying a Password for External MCU Calls... 15 Using Chair Control for Multipoint Calls ... 15 Changing the Way Calls Are Answered ...17 Temporarily Refusing Calls ... 17 Answering Calls Automatically ... 17 Muting Automatically Answered Calls ... 18 © Polycom, Inc. Contents...
  • Page 4 V500 S ETTING TARTED UIDE FOR THE Scheduling Meetings ...18 Customizing Your Workspace ...19 Specifying When to Display the PIP ... 19 Displaying the Far Site’s Name When the Call Connects ... 20 Hearing Audio Confirmation When You Dial ... 20 Adjusting for Room Lighting...
  • Page 5: System Basics

    Before you place your first call with your V500 system, use this guide to get some basic “how-to” information. This guide includes overview information that you may find helpful when you’re just starting to learn about the...
  • Page 6 V500 S ETTING TARTED UIDE FOR THE V500 System Remote Control Place a call Navigate through menus Return to the Place a Call (home) screen Increase or decrease the sound you hear from the far site Mute the sound you’re...
  • Page 7: Getting More Information

    Getting More Information If you need additional information about using the V500 system, try these resources: Calling and Answering Answering a Video Call When a call comes in, you hear a ringing sound, and you may see a message that includes the number of the person calling. If the person is listed in the directory, you’ll also see the person’s name.
  • Page 8: Placing A Video Call

    You can use your system to place a video call in any of these ways: Calling by Using the Directory The directory is a list of names and numbers that’s stored locally on the V500 system. When a call ends, you can save call information to the local directory. This information is then available to all other users of the system.
  • Page 9 Call progress indicators appear on the screen to show that the call is in progress. When the indicators turn green, the call is connected. © Polycom, Inc. The ISDN number (for example, 19784444321). The system name (for example, Ascot Conference Room).
  • Page 10: Ending A Video Call

    V500 S ETTING TARTED UIDE FOR THE Calling from the Recent Calls List Depending on how you configured your system, you may be able to choose a number to call from a list of the sites you have called recently. The Recent Calls screen provides details of all incoming and outgoing calls, including the time of the calls.
  • Page 11: Types Of Video Calls You Can Make

    Types of Video Calls You Can Make Depending on the V500 system model you purchased, you may be able to make either ISDN or IP calls (or both). The following table lists all possible call combinations. From… ISDN When you call an IP system through a gateway that requires an extension (E.164 address), enter the extension in the dialing field whenever possible.
  • Page 12: Placing And Ending An Audio-Only Call

    UIDE FOR THE Placing and Ending an Audio-only Call If you have an ISDN line connected to your V500, you can use your system to make audio-only calls in addition to using your system to place video calls. Placing an Audio-only Call To place an audio-only call from your system: 1.
  • Page 13: Controlling What You See

    You can pan and tilt the camera manually, and you can use the focus wheel to focus the camera. To adjust the camera: 1. Adjust the camera by moving the camera up, down, to the left, or to the right: 2. Focus the camera by turning the focus wheel: © Polycom, Inc.
  • Page 14: Switching Between Full Screen Video And The Home Screen

    V500 S ETTING TARTED UIDE FOR THE Switching Between Full Screen Video and the Home Screen Before the call connects, you see the near video in a small window on the Place a Call (Home) screen. When the call connects, the system automatically shows the video in the whole screen.
  • Page 15: Controlling What You Hear

    PC or a paper document or object placed on a document camera. If you are in a video call with a V500 system and the far site sends content, the content automatically appears on your screen. The content remains on the screen until the far-site system stops sending it.
  • Page 16: Working With Directory Entries

    Adding, Editing, and Deleting Directory Entries You can create entries for calls and save them in the V500 system’s directory. Everyone at your site who uses the system can use the entries you create, and you can use the entries created by others.
  • Page 17 2. Scroll to the entry you want to delete and then select Delete. While you can delete entries from your local directory, you cannot delete entries from a global directory. © Polycom, Inc. ORKING WITH Enter this information… Name that will appear in the directory list and on incoming call messages.
  • Page 18: Categorizing Directory Entries

    You can also receive content in a multipoint call, just as you can in a point-to-point call. The V500 system enables you to participate in multipoint calls that use an external MCU. With an external MCU, the call can: YSTEM Back to save the new category.
  • Page 19: Supplying A Password For External Mcu Calls

    Home to save your change and return to the Place a Call screen. example, http://255.255.255.255, to go to the V500 web interface. The Chair Control option is only available when the system is in multipoint call. ARTICIPATING IN ALLS WITH...
  • Page 20 V500 S ETTING TARTED UIDE FOR THE 5. Select a site from the list and then use the controls in the web interface YSTEM to perform one of these actions: If you are… You can Do This… Chair Pass chair controls to the selected...
  • Page 21: Changing The Way Calls Are Answered

    1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Scroll to Auto-Answer Point to Point, press 4. Press © Polycom, Inc. the screen. Home to save your change and return to the Place a Call screen.
  • Page 22: Muting Automatically Answered Calls

    4. Press Scheduling Meetings You can use the calendar and call scheduling feature of the V500 to schedule video conferences. When you schedule a meeting using this feature, the system automatically calls the site you selected on the date and time you specified.
  • Page 23: Customizing Your Workspace

    1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Select 4. Scroll to PIP, press 5. Press © Polycom, Inc. to see more settings. , and select one of these settings: Select this setting… To show the PIP…...
  • Page 24: Displaying The Far Site's Name When The Call Connects

    V500 S ETTING TARTED UIDE FOR THE Displaying the Far Site’s Name When the Call Connects You can specify whether to display the far site’s name when the call connects and how long to leave the name on the screen.
  • Page 25: Adjusting For Room Lighting

    4. Press Setting Camera Brightness With a V500 system, you can set the camera brightness. Like the backlight compensation setting, this setting adjusts the camera’s iris. If there is a lot of light in the room, set the camera brightness to a low number so the camera takes in less light.
  • Page 26: Changing The System Color Scheme

    TARTED UIDE FOR THE Changing the System Color Scheme You can select from a variety of color schemes for your V500 system screens. To change the color scheme: 1. Select System from the Place a Call screen. 2. Select User Settings from the System screen.
  • Page 27: Video Conferencing Tips

    Since the audio has a very slight delay, you may want to pause briefly for others to answer you or to make comments. As with any call, try to limit side conversations. © Polycom, Inc. IDEO ONFERENCING...

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