Polycom Video Media Center VMC 1000 User Manual
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Polycom Video Media Center VMC 1000 User Manual

Polycom Video Media Center VMC 1000 User Manual

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Video Media Center -
VMC 1000
User Guide
Version 1.0.3

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  • Page 1 Video Media Center - VMC 1000 User Guide Version 1.0.3...
  • Page 2 (e.g. a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    Document Conventions ........viii Polycom Global Services Telephone ......ix Key VMC 1000 Features .
  • Page 4 Program Types ..........30 Polycom, Inc.
  • Page 5 Printing Reports From Internet Explorer ......56 Polycom, Inc. Adding Program Information ......32 Adding a Program Listing .
  • Page 6 Setting Page Print Margins ........57 Polycom, Inc.

  • Page 7: About This Manual

    Center - VMC 1000 documentation set, which includes: • • • For more information about the Polycom RSS 2000, see the Polycom RSS 2000 User Guide. Polycom, Inc. The Video Media Center - VMC 1000 User Guide - This document.

  • Page 8: Audience

    Command line entries, for example: >> Type cp ../default_group.ini group.ini. Command line variables, for example: >> Type cp ../default_group.ini groupnn.ini replacing nn with the subscriber group number. Specific keys on the keyboard, for example: >> Move the cursor by pressing SHIFT+TAB Polycom, Inc.

  • Page 9: Customer Support

    Customer Support Recognizing that technology alone cannot solve today’s complex challenges, Polycom Global Services provides the industry’s best technical support staff and programs to let you concentrate on the task at hand. VMC 1000 users can select from a variety of support solutions to obtain the level of support that best meets their needs.
  • Page 10 Video Media Center - VMC 1000 User Guide Polycom, Inc.

  • Page 11: About The Vmc 1000

    About the VMC 1000 The VMC 1000 manages live and video-on-demand (VOD) content created by Polycom RSS 2000 devices and manages video streams (in Windows Media format) created by other devices and uploaded to the VMC 1000. It provides scalable and reliable content access by means of streaming protocols to end users across the entire enterprise.

  • Page 12: Key Vmc 1000 Features

    Windows Media Player, depending upon which option the Site Administrator selects during setup. The following figure shows how the VMC 1000 works as part of the Polycom video conferencing solution: Key VMC 1000 Features The following are important features of the VMC 1000.

  • Page 13: Content Editing

    — Group and user access - Leverages AD/LDAP group/user permission to control access to content. — PIN code access - Leverages the Polycom RSS 2000 pin code mechanism for providing access control to live and VOD content. — Open access - Provides unrestricted access to content.

  • Page 14: Reporting

    Program Summary Report Media Viewing Report Viewer Activity Report Program Popularity Report Domain Summary Report Question Submission Viewer Attendance Media Viewing Records Detailed Program Viewing Report Polycom, Inc.

  • Page 15: Roles

    Channels are commonly used to package a series of programs, or to provide your audience the option access to a set of programs over time. Site Administrators and Content Owners can edit, add, and delete channels. Polycom, Inc. Site Administrator Content Owner Viewer...

  • Page 16: Programs

    Content Owners can only view shared or public resources, and only the private resources they own or manage (streaming, downloadable, thumbnail, etc). Upload new resources. View or edit information associated with existing resources. Organize Resource Bin items within Resource Bin folders. View shared resource files. Polycom, Inc.

  • Page 17: Getting Started With The Vmc 1000

    • • • Site Administrators have the authority to manage everything within the VMC 1000 domain. Polycom, Inc. Logging into VMC 1000 Navigating the VMC 1000 User Interface Categories and Channels Users - Site Administrators, Content Owners, and Viewers Programming...

  • Page 18: Logging In As A Site Administrator Or Content Owner

    VMC 1000 domain in which your user account resides. Logging in as a Viewer Viewer users only have access to the Viewer Portal. The URL for the Viewer Portal Login page uses the following convention: http://server/vmc/default.jhtml Polycom, Inc.

  • Page 19: Navigating The Vmc 1000 User Interface

    The VMC 1000 UI menu is generated according to the logged in user's role. This means not all menu options are available to all users. For more information on user roles, please see VMC 1000.” Polycom, Inc. Getting Started with the VMC 1000 Chapter 2, “Getting Started with the...
  • Page 20 Video Media Center - VMC 1000 User Guide Polycom, Inc.

  • Page 21: About The Vmc

    The following instructions are for VMC 1000 realms only. Adding New Users To add a new user: Polycom, Inc. About Users “About the VMC 1000.” From the menu, click Users.

  • Page 22: Editing A User

    To edit a user: Click Add Users. The Users: New User page appears. Supply the required information, including which groups the new user should belong to. Select a group. Click the Save button. From the menu, click Users. Polycom, Inc.

  • Page 23: Changing A User's Password

    Changing a User's Password To change user’s password: Polycom, Inc. Click Show Users. The page appears with a list of users. Click the Edit icon to the right of the appropriate user name.

  • Page 24: Deleting A User

    If the user being deleted owns programming and resources, you are asked to select which user “inherits” the deleted user's programming and resources. From the menu, click Users. Click Show Users. Select the user(s) you want to email by clicking the check box to the left of their names. Polycom, Inc.
  • Page 25 Polycom, Inc. Select Email (which is the default) from the drop-down menu to the top left of the screen and click the Go button. The Users: Send Email page appears. Confirm that you want to perform this action on all selected users by clicking OK in the dialog box that pops up.
  • Page 26 Video Media Center - VMC 1000 User Guide Polycom, Inc.

  • Page 27: Managing Content In Vmc 1000

    Resource Bin is empty, you cannot create a useful program. Resource Bin Items Resource Bin items consist of the following: • • • Polycom, Inc. About the Resource Bin About Channels About Programs Saving a Program’s Downloadable Media Streaming Media - Video files in Windows Media format only.

  • Page 28: Rss 2000 Resource Bin Items

    Resource Bin in the VMC 1000. The second way involves the purchase of the Upload External Content feature. Using this feature, you can create a program with uploaded streaming media files. Click Media Management. Click Resource Bin. Polycom, Inc.
  • Page 29 Polycom, Inc. Click New Folder at the top of the resource listings. The Resource Bin: Add Resource page displays with the previously opened folder highlighted in yellow. Select the folder in which you want to add your new folder by clicking it.

  • Page 30: Moving Items Between Folders

    Bin, continue with Step 8. Otherwise, skip to step 10. From the Upload New Resource page, click the Browse… button. If it is your first time uploading you could be prompted to accept the installation of the Upload Progress applet. Polycom, Inc.

  • Page 31: Adding New Streaming Media

    To add new streaming media: Adding New Downloadable Media To add new downloadable media: Polycom, Inc. Select the file to be uploaded from your hard drive or mapped network drives in the pop-up window. The file's path appears in the text field of the Upload New Resource page.

  • Page 32: Adding New Thumbnails

    The slides are uploaded to the Resource Bin as individual JPEG images that you can use to sync with your video in a program. Click Media Management. Click Resource Bin. The Resource Bin displays showing the Root Folder contents. on page 20. on page 20. Polycom, Inc.

  • Page 33: Deleting Resource Bin Items

    Resource Bin page. This simplified search allows you to search by resource name only. To use the simplified search: Polycom, Inc. Click the folder link to open a particular folder and display its contents. Click Edit icon for the Resource Bin item you wish to edit.
  • Page 34 To use the advanced search: Click the Go! button. The Resource Bin: Search Results page appears. Click Media Management. Click Resource Bin. Enter your keyword in the text box to right of the words Search Names. Polycom, Inc.

  • Page 35: About Channels

    RSS 2000, these live feeds automatically are imported as channels and programs. However, you can move a channel to a different category, rename the channel, and you can move and rename the program. Polycom, Inc. Click the link called More…. The Resource Bin: Advanced Media Search page appears.

  • Page 36: Adding Or Editing A New Channel

    VMC 1000 supports BMP, PNG, and JPEG as file formats you can use for thumbnail images. From the Resource Bin page, click the checkbox next to the thumbnail you want to use from the Resource Bin listing. You are returned to the Channel Wizard. Polycom, Inc.

  • Page 37: Adding Channel Details

    In addition, an XML representation of a channel is provided. Polycom, Inc. From step 2 of the Channel Wizard, select a Primary Category. If there are no categories listed in the primary category drop-down menu, contact your Site Administrator.

  • Page 38: About Conference Call Channels

    You can now paste the URLs into any source file. The channel listing XML field contains an XML file describing the channel, program, media URLs, and corresponding metadata to be used when integrating the VMC 1000 content with an external site or application. Polycom, Inc.

  • Page 39: About Programs

    • • • • • Based on all the attributes, a program can be: • • Polycom, Inc. Program Completeness Status (active or suspended) Parent Channel's Status Start & End Listing Dates Private Program Group Association Encode Only (never available) Available: Accessible by any Viewer, authenticated or not.

  • Page 40: Details

    Hidden: Encode Only programs are not meant for viewing, and are always hidden from Viewers. Video calls recorded by the RSS 2000 and imported into VMC 1000 in the form of Window Streaming Media, plus additional data. Video on Demand (VOD) Scheduled Rebroadcast Polycom, Inc.

  • Page 41: About Rss 2000 Programs

    To create a VOD program: If channels are enabled, in order to add a program, you must first establish at least one channel. Please see the more information. Polycom, Inc. About Channels From the menu, click Programming. Click the Add Program icon.

  • Page 42: Adding Program Information

    Enter the program name. This name appears to Viewers to identify the program. Fill in descriptions and search keywords (this is optional). The more keywords you enter, the more likely your program is to come up in a program search. Click Next to continue. The Program Listing page appears. Polycom, Inc.

  • Page 43: Adding A Program Listing

    Adding a Program Listing To add a program listing: Polycom, Inc. From the Program Listing page, under Start Listing, select when you want the program to begin being listed on the Viewer Portal. Depending on how the VMC 1000 is configured to update the programming cache, it could take a few minutes for the program to become visible to Viewers.

  • Page 44: Adding Program Media

    The Resource Bin page appears. The Resource Bin filters media items to show only the appropriate streaming item types that you can add to the program type. Once in the Resource Bin, click the checkboxes next to the items you want to add from the media folders. Polycom, Inc.
  • Page 45 NOTE: You can only upload downloadable media if you have purchased the Upload External Content feature. 10 Click Continue. 11 Click Next. Polycom, Inc. Click the Continue button. You can associate more than one streaming file with any program. Enter the program duration in minutes.

  • Page 46: Setting Program Access

    If user-defined private codes are allowed, you must either enter a code, or click the Generate button to create a random one. If user-defined codes are not allowed, you must click the Generate button. If you create a hidden private program, uncheck the Publish in Listings checkbox. Polycom, Inc.

  • Page 47: Reviewing The Program Summary Page

    Reviewing the Program Summary Page To review the Program Summary page: Polycom, Inc. If the Viewer Groups option has been enabled, search for users and groups and select the groups and users you want to have access to this program by clicking the checkbox next to that group.

  • Page 48: Creating A Scheduled Rebroadcast Program

    Master Program, select a program to copy attributes from the drop-down menu. If not, then please continue with the following steps. Click Next. The Program Information page appears. section in this chapter for Polycom, Inc.

  • Page 49: Adding Program Information

    Recorded Calls with screen capture (H.239 content) are always created using a standalone player to preserve the original dimensions of the captured videos. Polycom, Inc. From the Program Information page, select the channel you want to create the program in, or create a new channel.

  • Page 50: Adding A Program Listing

    Suspending the program removes it from the Viewer Portal and makes it unavailable to Viewers, but retains the program in its current channel for later reuse. The program is not deleted from the VMC 1000. Click Next to continue. The Program Media page appears. Polycom, Inc.

  • Page 51: Adding Program Media

    NOTE: You can only upload a thumbnail if you have purchased the Upload External Content feature. Polycom, Inc. From the Program Media page, click the Edit icon in the Program Image section to add a program image (thumbnail) to be displayed on the Viewer Portal.

  • Page 52: Setting Program Access

    Click the Edit icon in the Downloadable Media section to associate downloadable media with this program. The Resource Bin page appears. Select the downloadable media from the Resource Bin listing. The Program Media page appears. The Program Access page appears. Polycom, Inc.
  • Page 53 Viewers, or they cannot access the program. Polycom, Inc. From the Program Access page, check the Require Login to View Content box only if you want to require your users to log in to the system before viewing content.

  • Page 54: Reviewing The Program Summary Page

    From the menu, click Programming. Choose the appropriate browsing mode by selecting either the All Channels or All Program option. Navigate to the program you want to edit. Click the Edit icon for the program you want to modify. Polycom, Inc.

  • Page 55: Previewing A Program

    In addition, an XML representation of a program is provided. To copy and paste program URLs: Polycom, Inc. The Program Summary page displays. You can edit any of the grouped properties by clicking the Edit icon for that section.

  • Page 56: Saving A Program's Downloadable Media

    To save downloadable media to your PC: Navigate to a program in the VMC 1000. Click the Save icon next to the program. Select a directory on your PC to save a program’s downloadable media to your PC. Polycom, Inc.

  • Page 57: Using The Media Editor

    The Media Editor interface consists of four main areas; the Video Player area (top left), the Slide and Caption preview area (top right), the Timeline Area (bottom left), and the Edit Window area (bottom right). Polycom, Inc. About Media Editor Editing Video Content...
  • Page 58 Video Media Center - VMC 1000 User Guide To launch the Media Editor: From the Resource Bin, click the Edit icon for the video in the Resource Bin. The Resource Bin: Edit Hosted Streaming Item page appears. Polycom, Inc.

  • Page 59: The Timeline Area

    Player's current timestamp. If there are captions in more than one language, the Preview Language pull-down between the Preview area and the Video area selects which language displays. Polycom, Inc. Click the Launch Media Editor button to launch the Media Editor interface.

  • Page 60: The Timeline Area

    Click the Merge icon in the Edit window if you are editing an existing caption and you want to merge it with the previous caption of that language. The dialog prompt shows the new caption text and how long that caption is displayed for. Polycom, Inc.

  • Page 61: Enabling Continuous Captioning

    You can change the startpoint or endpoint of the video. Once saved, the video plays back only from between these two trim points. To trim video: • Polycom, Inc. Click the Delete icon for that event. To delete multiple events, check the boxes to the left of the events to be deleted.
  • Page 62 Video Media Center - VMC 1000 User Guide Polycom, Inc.

  • Page 63: Creating Reports

    The VMC 1000 has the following Aggregate Program Reports: • • • • Polycom, Inc. Aggregate Program Reports - Accessible only by Site Administrators Program Reports - Accessible by Site Administrators and Content Owners About Aggregate Program Reports About Program Reports...

  • Page 64: Generating Aggregate Program Reports

    Select whether the report should be generated in Portrait or Landscape mode, and whether to include table borders. Click Generate Report. Polycom, Inc.

  • Page 65: About Program Reports

    Generating Viewer Attendance and Media Viewing Records Reports To generate Viewer Attendance and Media Viewing Records reports: Polycom, Inc. Viewer Attendance - This report lists the number of media requests and date of last request for a particular program. Media Viewing Records - This report lists user activity by program. This...

  • Page 66: Generating Detailed Program Viewing Reports

    From Internet Explorer, choose File > Print. Click the Layout tab. Choose Landscape. Click OK. From Internet Explorer, choose Tools > Internet Options... Click the Advanced tab. Under Printing, check the Print background colors and images box. Click OK. Print your report as normal. Polycom, Inc.
  • Page 67 If the right-hand edge of the report is cut off, perform the following procedure to set the margins. To set page margins: Polycom, Inc. From Internet Explorer, choose File... Page Setup... Enter 0.5 for each of the four margins.
  • Page 68 Video Media Center - VMC 1000 User Guide Polycom, Inc.

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