Polycom V500 Getting Started Manual
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Polycom V500 Getting Started Manual

Polycom V500 Getting Started Manual

V series
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Getting Started Guide
for the V Series
Version 9.0.6
March 2010 Edition
3725-24476-003/A

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Summary of Contents for Polycom V500

  • Page 1 product pic here Getting Started Guide for the V Series Version 9.0.6 March 2010 Edition 3725-24476-003/A...
  • Page 2 As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

  • Page 3: Table Of Contents

    Placing an Audio-only Call (V500 System Only) ........
  • Page 4 (V500 System Only) ........

  • Page 5: Using The Remote Control

    Polycom® systems can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your system.

  • Page 6: V500 Remote Control

    Getting Started Guide for the V Series V500 Remote Control Place or answer a call End a call Navigate through menus Return to the Place a Call (home) Confirm your current selection; screen perform functions on highlighted items Increase or decrease the sound you...

  • Page 7: V700 Remote Control

    Start and stop sending content to far sites Delete letters or numbers Enter letters or numbers; move the far-site camera to a stored position Access the online help; see current system status while in a call © Polycom, Inc.

  • Page 8: Calling And Answering

    Getting Started Guide for the V Series Calling and Answering Answering a Video Call The Polycom system can answer incoming calls in one of these ways: • The system prompts you to answer the calls manually. • The system answers incoming calls automatically.

  • Page 9: Calling From The Recent Calls List

    To place a call using the Speed Dial or Contacts list: 1. Select Speed Dial or Contacts from the home screen, if necessary. 2. Scroll to the entry you want to call. 3. Press Call to place the call. © Polycom, Inc.

  • Page 10: Calling From The Directory

    Getting Started Guide for the V Series Calling from the Directory The directory is a list of sites stored locally on the Polycom system. If the system is registered with a global directory, the directory also includes entries from the global directory.

  • Page 11: Types Of Calls You Can Make

    Placing an Audio-only Call (V500 System Only) You can place an audio-only call from V500 systems that have Voice Over ISDN enabled. To place an audio-only call from your system: 1.

  • Page 12: Ending An Audio-Only Call

    Hang Up on the remote control. If the person on the telephone hangs up first, you need to disconnect the call from the Polycom system, just as you would hang up a telephone receiver in a regular phone call. Controlling What You See Adjusting the Camera You can pan, tilt, and focus the main camera manually.

  • Page 13: Setting And Using Camera Presets (V700 System Only)

    To move the far-site camera to a preset: 1. When you are in a call, press Far, then choose a far-site camera. 2. Press a number on the remote control. © Polycom, Inc.

  • Page 14: Switching Between Full-Screen Video And The Home Screen

    Monitor Emulation, you can see both the near and far sites on one monitor. To enable Dual Monitor Emulation: 1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Select Next to see more settings. © Polycom, Inc.
  • Page 15 Near and far sites, same size, side by side Far site big, near site small Near site big, far site small Near site, full screen Far site, full screen The last layout viewed is used for the next call. © Polycom, Inc.

  • Page 16: Showing, Moving, And Turning Off The Pip

    On connection and when you pick up the remote control. On connection and during the call. Only when you press PIP on the remote control. 5. Press Home to save your change and return to the home screen. © Polycom, Inc.

  • Page 17: Controlling What You Hear

    Enjoying Stereo Audio in Video Calls (V700 System Only) If your video conferencing room is configured to use stereo sound, the left and right microphone inputs are configured during system setup. Stereo audio is only used in video calls of 256 kbps or higher. © Polycom, Inc.

  • Page 18: Showing Content

    If the shared content disconnects after five minutes and you receive a dialog box indicating that the five-minute People+Content IP demonstration has timed out, you must contact your Polycom sales representative to purchase a key code to activate the full version of People+Content IP on your system.

  • Page 19: Working With Directory Entries

    Getting Started Guide for the V Series Working with Directory Entries The directory on your Polycom system stores dialing information that helps you make calls quickly and easily. When a site listed in the directory calls your system, the system displays the name on the screen when the call comes in. If a site that calls you is not listed in the directory, you might be prompted to save the contact information in the directory when the call ends.

  • Page 20: Adding, Editing, And Deleting Directory Entries

    Getting Started Guide for the V Series Adding, Editing, and Deleting Directory Entries You can create entries for point-to-point calls and save them in the Polycom system’s directory. To add a single-site entry to the directory: 1. Select Directory from the Place a Call screen.
  • Page 21 To delete an entry: 1. Select Directory from the Place a Call screen. 2. Scroll to the entry you want to delete. 3. Select Delete. You can only delete local directory entries. You cannot delete global directory entries. © Polycom, Inc.

  • Page 22: Categorizing Directory Entries

    1. Select Directory from the Place a Call screen. 2. Scroll to the entry you want to assign to a group. 3. Select Edit. 4. Select Next and select the Category. 5. Select Save to save your changes and return to the directory. © Polycom, Inc.

  • Page 23: Refreshing Global Directory Entries

    2. Navigate to the red Polycom logo in the top right corner of the screen. If you do not see a red Polycom logo in the top right corner of the screen, your system is not registered with the Polycom Global Directory Server.

  • Page 24: Using Chair Control For Multipoint Calls

    3. Click Place a Call. 4. Click Chair Control to go to the Chair Control screen. The Chair Control option is only available when the system is in a multipoint call. © Polycom, Inc.

  • Page 25: Changing The Way Calls Are Answered

    2. Select On to set Do Not Disturb. While the system is not accepting calls, you see in the lower right corner of the screen. This setting stays in effect until you change it. © Polycom, Inc.

  • Page 26: Answering Calls Automatically

    Home to save your change and return to the home screen. If you have a V700 system that you are using as your computer monitor, Polycom recommends that you set up the system so that you have to answer calls manually.

  • Page 27: Scheduling Calls

    6. Select the date and time for the call. 7. Select Next and specify whether the meeting repeats. On the scheduled time and date, your Polycom system will automatically call the selected site. To edit or delete a scheduled call: 1.

  • Page 28: Using Lotus Sametime Or Lotus Notes In Audio And Video Calls

    5. Press Home to save your change and return to the home screen. © Polycom, Inc.

  • Page 29: Hearing Audio Confirmation When You Dial

    Adjusting for Room Lighting Depending on your system configuration, you can use the backlight control to adjust the brightness of the video that the camera sends to the Polycom system. Adjusting this setting can be helpful when the room arrangement results in strong light coming from behind the people in the picture.

  • Page 30: Changing The System Color Scheme

    Home to save your change and return to the home screen. Using Avaya Network Features with Video Calls (V500 System Only) Depending on how your V500 is configured, you may be able to use Avaya® telephony network features such as call forwarding and transferring calls. To activate call forwarding: 1.

  • Page 31: Streaming A Conference To The Web (V700 System Only)

    Getting Started Guide for the V Series To transfer a call: 1. While in a call, press on your Polycom system remote control to access the tone pad. 2. Press Dot on the remote to activate flash hook. The first far-site system is placed on hold.

  • Page 32: Viewing A Stream

    Typically, you do not need to change the factory defaults for these settings. However, if you do need to access the monitor settings, use the buttons on the front of the V700 monitor. Press MENU, then press SELECT and ADJUST as needed to change the settings. © Polycom, Inc.

  • Page 33: Before You Begin

    2. Press Call on the remote control. If you use the V700 system as your computer monitor, Polycom recommends that you set up the system so that calls must be answered manually. This ensures that callers do not unexpectedly see or hear you at your desk.
  • Page 34 Getting Started Guide for the V Series © Polycom, Inc.

This manual is also suitable for:

V700

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