Setting The Call Answering Mode - Polycom HDX 4000 Series Administrator's Manual

Administrator's Guide for Polycom HDX Systems

Setting the Call Answering Mode

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Setting Description
Call Detail Report Specifies whether to collect call data for the Call Detail
Report and Recent Calls list. When selected, information
about calls can be viewed through the Polycom HDX web
interface and downloaded as a .csv file.
Note: If this setting is disabled, applications such as the
Polycom Global Management System will no longer retrieve
new Call Detail Report (CDR) records.
Recent Calls Specifies whether to display the Recent Calls button on the
home screen. The Recent Calls screen lists the site number
or name, the date and time, and whether the call was
incoming or outgoing.
Note: If the Call Detail Report option is not selected, the
Recent Calls setting is not available.
Allow Mixed IP Specifies whether users can make multipoint calls that
and ISDN Calls include both IP and H.320 sites. This selection is only
available when the system has ISDN networking capability.
Far Site Name Turns the far site name display on or off, or specifies the time
Display Time period the far site name appears on screen when calls first
connect.
Auto Answer Specifies whether to answer incoming point-to-point calls
Point-to-Point automatically.
Video
Note: For security reasons, this setting is disabled by
default.
Auto Answer Specifies whether to answer incoming multipoint calls
Multipoint Video automatically. This selection is available only when the
system has multipoint capability.
Note: When this setting is enabled, you cannot put calls on
hold.
To set the call answering mode:
Do one of the following:
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— In the local interface, go to System > Admin Settings > General
Settings > System Settings > Call Settings (select
— In the web interface, go to Admin Settings > General Settings >
System Settings > Call Settings.
Select Auto Answer Point-to-Point Video to set the answer mode for
2
calls with one site, or select Auto Answer Multipoint Video to set the
mode for calls with two or more other sites.
if necessary).
Polycom, Inc.