Smudged Or Marred Printout (Front); Smudged Or Marred Printout (Reverse Side); White Or Black Banding - Epson Stylus Pro 10000 Service Manual

EPSON Stylus Pro 10000/10000CF/10600

3.4.3 Smudged or Marred Printout (Front)

Check the following items if smudges are generated by rubbing of head against print
surface of paper.
1. If the smudged area is just around the front or rear edge of roll paper, make sure
the margins (top and bottom) are set to 15mm on the control panel.
(When printing high-duty print jobs with the top and bottom margins set to 3mm,
the high volume of ink can cause the paper to warp and rub against the printhead
surface.)
2. If the weak form that is not able to pass inside smoothly, select the "Low" of
suction fan control from User paper setting menu.
3. Smudged or marred because of the late dryness with the user form.
Adjust the "Dry time (the printing end to paper cut time) " from User paper
setting menu. (Dry time :default 0 minute. Maximum is 30 minutes).
4. In the case that it is not able to solve the faulty with the above method, wipe the
ink that adhered to the cap and also vacuum cleaner head of the cleaning unit.

3.4.4 Smudged or Marred Printout (Reverse side)

Confirm the following item, in the case that the dirt by ink occurs to the form back.
1. It confirms whether ink is not adhering on the form conveyance path and wipe in
the case that there is ink adhesion.
Sub platen surface
PF roller surface
Paper guide L surface
2. Because the following factor is conceivable, as the cause that ink adhered to the
above part it confirms.
Form obliqueness line in the printing (1 page improving point in)
The printing is carried out to the platen face, when the form size
C A U T I O N
binding of the user is not correct, in the case that "SelecType"->
"PRINTER SETTING MENU"->"PAPER SIZE CHK"/"PAPER
ALIGN CHK" the binding is off.
Troubleshooting
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3.4.5 White or Black Banding

If white or black banding (lines across the page) appear on your printout, try the
following.
1. Printing run of "NOZZLE CHECK"
In the case that it is normal, perform the head slant adjustment (Refer to "Head
slant adjustment" on page 198.)
Execute "Cleaning" if dot missing is generated.
2. In the case that it is not a causing from dot missing. Perform the following
adjustment.
Head slant adjustment
White between shading/raster line occurs, by the overlapping or location
difference of the raster line that are composed/print by each nozzle, when
each nozzle line absent to direct location to carriage run direction.
Bi-D adjustment
Head Gap adjustment
Use Self-Diagnosis Mode to confirm that written value for head ID is correct.
3. If problem is generated when using special paper, execute distance simple
correction.
(Refer to chapter 5 "5.3.9")
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Troubleshooting Based On Printout
Revision D
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