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● A box pops up when the username or password is incorrect.
● If you enter invalid user name or password for five times, the account will be locked for
300 s.
4.1.4 Resetting Password
When you forgot your password, you can configure new password through the password reset
function.
● When scanning QR code to acquire security code, one QR code supports security code
acquisition up to twice.
● After receiving security code by email, you need to reset password within 24 hours, otherwise,
the security code will be invalid.
● One device can generate security code up to 10 times in one day, so the Camera can be reset up
to 10 times in one day.
● Email address must be filled in during device initialization; otherwise it will fail to send you the
security code, and you will not be able to reset your password. Email address of admin can be
modified from Setting > System > Account > Account.
Step 1
Open the browser, enter the IP address of the Camera in the browser address bar, and then
press Enter.
Step 2
Click Forgot password?
Figure 4-8 Invalid username or password
Figure 4-9 Login page
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