76
Diagnostics and Troubleshooting
Problems During Installation
................................................................................................................
Problem
Phone does not work
No dial tone
Check Network Connection
appears on phone display
Cannot make calls
Cannot receive calls
Cannot connect to configuration
website
Solution
Check the following:
Ethernet cable is connected
Power Source switch, if present, is properly
set (PoE/Adapter)
AC power adapter is connected, if
applicable
Check the following:
Handset/headset cable is connected
Power adapter is connected, if applicable
Check the Ethernet connection
Check SIP registration status
Check the following:
Ethernet cable is connected
SIP registration status
Verify that:
Ethernet cable is connected
IP address of phone is correct
Firewall/NAT settings are correct
T200M Series Installation Manual - Aeonix
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