Sungrow Logger1000B User Manual page 90

9 Device Maintenance
Fault
The Logger1000
displays the
device state as
disconnection
Cannot
communicate
with the
background
80
Cause
1. Communication cable between
the device and the Logger1000 is
loose or disconnected.
2. The device operates
abnormally
3. The device is removed or its
configuration is changed
1. The network between the
Logger1000 and the background
is failed.
2. Network parameter setting is
incorrect.
3. The forwarding protocol
configuration is incorrect.
Corrective measures
1. Check the cable connection
between the device and
Logger1000; and reconnect and
tighten the cable if necessary.
2. Power on the device if the
device connection is correct
3. Check if there is a device
replaced. If so, research or add
the device manually.
If the device is removed, conduct
the "Device List" operation
through the "Delete".
1. Check if the Ethernet port of
the Logger1000 is connected to
the PC or router correctly.
2. Check if the network
parameter is set correctly.
3. Check if the forwarding
protocol is set correctly.
User Manual