Sungrow Logger3000 User Manual
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L L o o g g g g e e r r 3 3 0 0 0 0 0 0 D D a a t t a a L L o o g g g g e e r r U U s s e e r r
M M a a n n u u a a l l L L o o g g g g e e r r 3 3 0 0 0 0 0 0 - - U U E E N N - - V V e e r r 2 2 0 0 - -
2 2 0 0 2 2 0 0 0 0 2 2
Logger3000-UEN-Ver20-202002
Logger3000
D D a a t t a a L L o o g g g g e e r r
U U s s e e r r M M a a n n u u a a l l

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Summary of Contents for Sungrow Logger3000

  • Page 1 M M a a n n u u a a l l L L o o g g g g e e r r 3 3 0 0 0 0 0 0 - - U U E E N N - - V V e e r r 2 2 0 0 - - 2 2 0 0 2 2 0 0 0 0 2 2 Logger3000-UEN-Ver20-202002 Logger3000...
  • Page 3: Table Of Contents

    4 Installation Flow ..................11 5 Unpacking and Storage ................13 5.1 Scope of Delivery ..................13 5.2 Identifying the Logger3000 ................ 14 5.3 Checking upon Receiving ................14 5.4 Storage ...................... 15 6 Mechanical Installation ................16 6.1 Location Selection..................16 6.2 Installation Tools..................
  • Page 4 7.4.2 Connecting to the Device with RJ45 Port........... 25 7.4.3 Connecting to the Inverter with PLC Port ........... 26 7.5 Connecting to the Meteo Station..............28 7.6 Connecting to the Energy Meter ..............29 7.6.1 RS485 Cable Connection..............29 7.6.2 Ethernet Cable Connection ............... 30 7.7 Connecting to the Remote Monitoring Device ..........
  • Page 5 9.10.1 Running Information ............... 44 9.10.2 System upgrade ................44 9.10.3 Log export ..................45 9.10.4 Rebooting..................45 9.10.5 Reset all setting ................45 9.10.6 Remote Maintenance ..............45 9.10.7 Message Export ................46 9.10.8 System Time................... 47 9.10.9 Forwarding Configuration ............... 49 9.10.10 IEC104 ..................
  • Page 7: About This Manual

    1.2 Target Group This manual is applicable to technical personnel who are responsible for the installation, operation and maintenance of the Logger3000 and to users who need to perform daily operation. Readers should have the following qualifications: Have some knowledge of electrical and electric cabling and mechanical knowledge;...
  • Page 8 S S y y m m b b o o l l s s E E x x p p l l a a n n a a t t i i o o n n Disconnect the Logger3000 from all the external power sources before service! Hot surface! Do not touch! Risk of electric shock! If not avoided, lethal hazard can be caused.
  • Page 9: How To Use This Manual

    Any reproduction or disclosure, even partially, of the contents of this manual is strictly prohibited without prior written authorization of SUNGROW. The content of the manual will be periodically updated or revised as per the product development. It is probably that there are changes in manuals for the subsequent module edition.
  • Page 10: Safety Instructions

    Incorrect operation or misuse of the device may cause: damage to personnel safety of the operators or the third party • damage to the Logger3000 or other properties belong to the operators or the third • party Therefore, the following safety instructions must be read and always kept in mind prior to any work.
  • Page 11 M M a a i i n n t t e e n n a a n n c c e e a a n n d d R R e e p p l l a a c c e e m m e e n n t t The maintenance of the Logger3000 can only be performed by qualified personnel from SUNGROW or other qualified personnel.
  • Page 12: Product Introduction

    S S u u p p p p o o r r t t o o f f D D e e v v i i c c e e C C o o n n n n e e c c t t i i o o n n The Logger3000 can be connected to devices in the PV system via an RS485 bus, and it can be also connected to SUNGROW string inverter equipped with the PLC communication function through the PLC cable.
  • Page 13: Application Scenario

    3.2 Application scenario The Logger3000 is connected to the inverter, transformer, Meteo Station, and energy meter in the PV system via RS485 bus, or it can be connected to SUNGROW string inverter equipped with PLC communication function through PLC (power line carrier communication) bus.
  • Page 14 3 Product Introduction User Manual f f i i g g u u r r e e 3 3 - - 2 2 Star networking...
  • Page 15: Appearance

    C C o o n n n n e e c c t t i i o o n n t t h h r r o o u u g g h h R R o o u u t t e e r r As shown in the figure below, the Logger3000 can be directly connected to the iSolarCloud through a router.
  • Page 16: Dimensions

    3 Product Introduction User Manual D D e e s s c c r r i i p p t t i i o o n n I I n n d d i i c c a a - - N N a a m m e e t t o o r r Bluetooth...
  • Page 17: Installation Flow

    Installation Flow The following figure shows the overall installation flow of Logger3000. R R e e f f e e r r e e n n c c e e c c h h a a p p t t e e r r N N o o .
  • Page 18 4 Installation Flow User Manual R R e e f f e e r r e e n n c c e e c c h h a a p p t t e e r r N N o o . . P P r r o o c c e e d d u u r r e e Check before commissioning "8.1 Inspection before Commissioning"...
  • Page 19: Unpacking And Storage

    D D e e s s c c r r i i p p t t i i o o n n N N o o . . N N a a m m e e Logger3000 Quick User Manual, quality certificate, packing list, Documents...
  • Page 20: Identifying The Logger3000

    Logger3000 5.2 Identifying the Logger3000 The type and key technical parameters of the Logger3000 can be found on the nameplate. The nameplate is attached to the upper right corner of the Logger3000, shown by A in the figure below.
  • Page 21: Storage

    If the Logger3000 is not to be installed immediately after receiving, observe the following requirements to store it properly: The Logger3000 should be store in its original packing case and placed in a well- • ventilated, dry, and tidy room.
  • Page 22: Mechanical Installation

    I I n n s s t t a a l l l l a a t t i i o o n n L L o o c c a a t t i i o o n n R R e e q q u u i i r r e e m m e e n n t t s s With the ingress of protection IP 20, the Logger3000 can be installed only indoors.
  • Page 23: Installing Logger3000

    User Manual 6 Mechanical Installation 6.3 Installing Logger3000 The Logger3000 can be installed anywhere in the room meeting the installation environment requirements. Wall-mounted installation and rack-mounted installation are supported. 6.3.1 Wall-Mounted Installation Avoid drilling holes in the utility pipes and/or cables attached to back of the wall! Turn on the vacuum cleaner and wear safety goggles and dust mask throughout the drilling process to avoid dust inhalation or contact with eyes.
  • Page 24 I I n n s s t t a a l l l l M M o o u u n n t t i i n n g g E E a a r r s s a a n n d d B B o o t t t t o o m m S S u u p p p p o o r r t t e e r r s s Anchor the mounting ears and bottom supporters to the Logger3000 with supplied M4x8 cross recessed countersunk head screws.
  • Page 25: Rack-Mounted Installation

    The fastening torque is 1.8-2.4N·m, and the anchoring method is as follows: step 1 Mark positions on the rack according to dimensions of the Logger3000. step 2 Drill holes on the rack with a hammer drill of φ6mm.
  • Page 26 User Manual step 3 Level the mounting ears with the drilled holes on the rack. step 4 Fix the Logger3000 in the sequence of screws, mounting ears, rack, and nuts. - - - - E E n n d d...
  • Page 27: Electrical Connection

    Incorrect wiring will cause device damage or even personal injury. All cables must be intact, well insulated, appropriately dimensioned, and firmly connected. 7.2 Port Introduction External wiring terminals are located at the bottom of Logger3000, and the wiring area is shown in the figure below.
  • Page 28 Dry contact input interface USB port Reserved USB-HOST SD port Reserved Used for debugging of the Debug Debug port Logger3000 Used for hardware reset of Reset Logger3000 Relay output interface Digital output DO1~DO4 Relay specification: 250Vac/1A or 30Vdc/1A PT1、PT2 detect range:-30℃...
  • Page 29: Overview

    • Logger3000 with the help of communication devices. Ensure that the Logger3000 has been powered down before installing or removing the GPS antenna. R R S S 4 4 8 8 5 5 c c o o m m m m u u n n i i c c a a t t i i o o n n p p o o r r t t s s For the RS485 communication ports (A1B1~A6B6), the communication distance should be no more than 1,000m.
  • Page 30 C C o o n n n n e e c c t t i i n n g g t t o o M M u u l l t t i i p p l l e e I I n n v v e e r r t t e e r r s s Multiple inverters are connected to the Logger3000 in the RS485 daisy chain manner. If more than 15 inverters are connected on the RS485 bus, it is recommended to connect a 120Ω...
  • Page 31: Connecting To The Device With Rj45 Port

    - - - - E E n n d d 7.4.2 Connecting to the Device with RJ45 Port step 1 Lead the RJ45 communication cable from the inverter to the wiring area of Logger3000. step 2 Strip the Ethernet cable.
  • Page 32: Connecting To The Inverter With Plc Port

    The white-green wire 3 is defined as RS485- B wire and the green wire 6 as RS485+ A wire. step 3 Connect the communication cable to the RS485 port of the Logger3000, as shown in the figure below. - - - - E E n n d d 7.4.3 Connecting to the Inverter with PLC Port...
  • Page 33 Connect one end of the supplied PLC power cable to any two phases of the micro circuit breaker and the other end to the port "PLC(L1、L2)" of the Logger3000. The external circuit breaker is beyond the scope of delivery, and users need to prepare it by themselves if necessary.
  • Page 34: Connecting To The Meteo Station

    2 Strip the protection layer and insulation layer of the communication cable with a wire striper, as shown in the figure below. step 3 Connect the stripped cable to the RS485 port of the Logger3000, as shown in the figure below.
  • Page 35: Connecting To The Energy Meter

    Cable Connection" 7.6.1 RS485 Cable Connection step 1 Lead the RS485 cable from the energy meter to the wiring area of the Logger3000. step 2 Strip the protection layer and insulation layer of the communication cable with a wire striper, as shown in the figure below.
  • Page 36: Ethernet Cable Connection

    7 Electrical Connection User Manual step 3 Connect the stripped cable to the RS485 port of the Logger3000, as shown in the figure below. - - - - E E n n d d 7.6.2 Ethernet Cable Connection Connect the "Ethernet" port of the energy meter and the "Ethernet" port of the Logger with a network cable.
  • Page 37: Connecting To The Ac Power Supply

    7.8 Connecting to the AC Power Supply The Logger3000 can be connected to a power source with voltage ranging from 100 to 277Vac. step 1 Lead the external power supply cable to the wiring area of the Logger3000.
  • Page 38: Earthing Connection

    2 Strip the power supply cable by an appropriate length and crimp it to an euro style terminal. step 3 Insert the euro style terminal to the external jack "24V (+、-)" of the Logger3000. - - - - E E n n d d 7.10 Earthing Connection...
  • Page 39 User Manual 7 Electrical Connection step 3 Secure the grounding cable to the grounding hole of the Logger3000, as shown in the figure below. D D e e s s c c r r i i p p t t i i o o n n N N o o .
  • Page 40: Commissioning

    D D e e s s c c r r i i p p t t i i o o n n Connect PC to the "ETH2" port of Logger3000 by using a network cable (default IP address of "ETH" is 13.13.13.13).
  • Page 41 To create power plants through iSolarCloud App, proceed as follows after downloading and installing the App: Log in to the Web of Logger3000, and click "About" to get the QR code. Scan the QR code with iSolarCloud App or manually enter the serial number S/N to add corresponding communication device.
  • Page 42: Web Interface

    Logger3000. In addition to all permissions of the general user, the O&M user has the permission to set and modify parameters of the Logger3000 and devices connected to the Logger3000. In the following, description is given by using the O&M permission as an example.
  • Page 43: Web Main Interface

    Display the current alarm level and alarm number. Users can click the icons to Alarm icon enter the corresponding alarm interface Display the basic configuration steps of Help the Logger3000 Click the button to select the desired Language menu language Display the current login user User...
  • Page 44: Operation Procedure

    Log in the Web. • step 1 Configure serial ports of the Logger3000. After logging into the Web, first configure the serial ports of the Logger3000, to ensure that the Logger3000 can normally communicate with upstream devices. Refer to the chapter"9.10.13 Interface".
  • Page 45: Overview

    User Manual 9 Web Interface After all devices have been added, configure the forwarding service of the Logger3000, to ensure that the Logger3000 can forward the data to upstream devices. Refer to the chapter"9.10.9 Forwarding Configuration", IEC104", MODBUS", "9.10.10 "9.10.11 "9.10.12 Third-party...
  • Page 46: Current Alarms

    9 Web Interface User Manual I I n n v v e e r r t t e e r r r r e e a a l l t t i i m m e e v v a a l l u u e e s s Information on the inverter such as state, daily yield, active power, and reactive can be viewed.
  • Page 47: Protection Parameter

    User Manual 9 Web Interface - - - - E E n n d d 9.7.3.2 Batch setting: step 1 Select the desired country (region) and grid type. step 2 Click "Configure synchronization". step 3 Select the desired devices in the pop-up device list, and click "Save" to achieve batch setting.
  • Page 48: Device Information

    Logger3000 and configuring addresses for these devices. Devices can be automatically searched and added. 9.8.1.1 Auto search The "Auto search" function is used for SUNGROW string inverter to which addresses will be automatically allocated. step 1 Click "Device" -> "Device list" to enter the corresponding interface.
  • Page 49 1 Click "Device" -> "Device list" to enter the corresponding interface. step 2 Click the button in the operation bar, to modify the name of the device connected to the Logger3000 and other parameters. step 3 Click "Save". - - - - E E n n d d The "Device Name"...
  • Page 50: Firmware Update

    - - - - E E n n d d 9.8.2 Firmware Update The firmware update function is used to upgrade the SUNGROW residential inverter and string inverter. step 1 Click "Device" -> "Firmware update" to enter the corresponding interface.
  • Page 51: Log Export

    User Manual 9 Web Interface step 1 Click "System" -> "System maintenance" to enter the corresponding interface. step 2 Click "System upgrade", select the upgrade file, and export it to the system. step 3 Click "Upgrade" on the pop-up version information window. The system enters upgrade state.
  • Page 52: Message Export

    D D e e s s c c r r i i p p t t i i o o n n s s t t a a t t e e Disabled Not allow for remote maintenance on the Logger3000 Enable Allow for remote maintenance on the Logger3000 In case the remote maintenance switch is in the "Enable"...
  • Page 53: System Time

    User Manual 9 Web Interface D D e e s s c c r r i i p p t t i i o o n n R R a a n n g g e e P P a a r r a a m m e e t t e e r r Serial port: COM1~COM6 and PLC Port Ethernet port: ETH1 and ETH2...
  • Page 54 2 When the clock source is set to "User define", user can manually set the current system time and time zone in the following two manners: Select "Use PC time" to synchronize the time of the Logger3000 with the time of the •...
  • Page 55: Forwarding Configuration

    S S e e r r v v e e r r M M o o d d e e In the server mode, Logger3000 is used as a Server and connected to PC server to implement data transmission and instruction delivery.
  • Page 56 When the option "Enable White List" is not selected, and the default IP address is "0.0.0.0", any background devices with valid IP address can access the Logger3000. When the option "Enable White List" is selected, and specified IP address is entered, only the device with the specified IP address can access the Logger3000.
  • Page 57 User Manual 9 Web Interface D D a a t t a a D D a a t t a a I I D D S S t t a a t t e e I I n n v v e e r r t t C C o o e e f f f f i i c c i i - - U U i i n n t t D D a a t t a a...
  • Page 58 - - - - E E n n d d 9.10.10.2 Client Mode In the client mode, Logger3000 is used as a Client and connected to PC server to implement data transmission and instruction delivery. step 1 Click "System" -> "Transfer Configuration" -> "IEC104" to enter the "Server" tab by default.
  • Page 59: Modbus

    S S e e r r v v e e r r M M o o d d e e In the server mode, Logger3000 is used as a Server and connected to PC server through Modbus TCP protocol to implement data transmission and instruction delivery.
  • Page 60: Third-Party Portal

    Null Enable When a serial port of Logger3000 is connected to a device, the "Baud rate", "- Check bit", and "Stop bit" of the serial port must be configured the same as those of the corresponding device, so as to ensure normal communication between Logger3000 and the device.
  • Page 61 User Manual 9 Web Interface step 3 Optional) When "PLC access" is set to "Enable", click "Set PLC Net ID". In the pop-up window, follow the interface prompts to set the master node, set the slave node, restart the master node, and restart the slave node. Then, click "Save and Exit". - - - - E E n n d d 9.10.13.2 Ethernet Perform Ethernet settings on this interface.
  • Page 62: More

    - - - - E E n n d d 9.10.15 About Click "About" to enter the corresponding interface. Firmware information on Logger3000 can be accessed on this interface. Scan QR code on the interface with the iSolarCloud App, to add new Logger3000.
  • Page 63: Grid Dispatching

    10 Grid Dispatching 10.1 Function Description Logger3000 is equipped with a power control module. The module is used to receive control instructions from the grid dispatch center and send the control instructions to the monitored inverter through the RS485 port, thereby controlling the active power, reactive power, power factor, start/stop of the inverter.
  • Page 64 10 Grid Dispatching User Manual table 10-1 Parameter description D D e e s s c c r r i i p p t t i i o o n n P P a a r r a a m m e e t t e e r r Communication Communication is abnormal, and specified dispatch abnormality output (%)
  • Page 65 User Manual 10 Grid Dispatching 10.2.1.3 Local Power Control If active dispatching instruction or dispatching target value is used as dispatching input locally, the active control mode is set to "Local power control". step 1 Click "Power control" -> "Active power" to enter the active power interface. step 2 Set the active control mode to "Local power control".
  • Page 66 "Clear data". 10.2.1.4 AI Control When using the analog signal at the AI port of the Logger3000 as the dispatching input, set the active control mode to "Analog input". step 1 Click "Power control" -> "Active power" to enter the active power interface.
  • Page 67 - - - - E E n n d d 10.2.1.5 Digital Input When using the digital signal at the DI port of the Logger3000 as the dispatching input, set the active control mode to "Digital input". step 1 Click "Power control" -> "Active power" to enter the active power interface.
  • Page 68 10 Grid Dispatching User Manual table 10-4 Parameter description D D e e s s c c r r i i p p t t i i o o n n P P a a r r a a m m e e t t e e r r Communication Communication is abnormal, and specified dispatch abnormality output (%)
  • Page 69 When selecting "Device parameter", click "Detailed device parameter" to view and set device information. Calibrate the time as needed. Calibration range: -10~10. When the system time of Logger3000 < the time adjusted after "Time calibration", or the time of Logger1000 < the NTP synchronization time, Time calibration The time validity will be displayed as "Invalid", at which time...
  • Page 70: Reactive Power

    10 Grid Dispatching User Manual 10.2.1.7 Scheduling Prohibited Set the active control mode to "Scheduling prohibited" if the Logger3000 is prohibited to perform active dispatching on the inverter. step 1 Click "Power control" -> "Active power" to enter the active power interface.
  • Page 71 User Manual 10 Grid Dispatching D D e e s s c c r r i i p p t t i i o o n n P P a a r r a a m m e e t t e e r r Communication Communication is abnormal, and specified dispatch abnormality output (%)
  • Page 72 Select energy meter* Select Smart Energy Meter involved in power regulation Direct connection: One Logger3000 is connected to all inverters, where all the inverters must be string inverters or central inverters.
  • Page 73 "Clear data". 10.2.2.4 AI Control When using the analog signal at the AI port of the Logger3000 as the dispatching input, set the reactive control mode to "Analog input". step 1 Click "Power control" -> "Reactive power" to enter the reactive power interface.
  • Page 74 - - - - E E n n d d 10.2.2.5 Digital Input When using the digital signal at the DI port of the Logger3000 as the dispatching input, set the reactive control mode to "Digital input". step 1 Click "Power control" -> "Reactive power" to enter the reactive power interface.
  • Page 75: Emergency Button

    - - - - E E n n d d 10.2.2.7 Scheduling Prohibited Set the reactive control mode to "Scheduling prohibited" if the Logger3000 is prohibited to perform reactive dispatching on the inverter. step 1 Click "Power control" -> "Reactive power" to enter the reactive power interface.
  • Page 76 10 Grid Dispatching User Manual D D e e s s c c r r i i p p t t i i o o n n P P a a r r a a m m e e t t e e r r Enable: The emergency button is turned on, and inverters are stopped in batch.
  • Page 77: Maintenance

    Due to the influence of ambient temperature, humidity, dust and vibration, the inner components of the Logger3000 will be aging and worn out. To ensure the system safety and maintain the efficiency of the Logger3000, it is necessary to carry out routine and periodic maintenance.
  • Page 78: Maintenance List

    Check to make sure there is no strong EMC interference device around the Logger3000 Working Check to make sure there is no hot source around the Logger3000. environment Check to make sure there is no corrosive materials around the Logger3000...
  • Page 79: Troubleshooting

    SUNGROW with the following information provided: Serial number of the Logger3000, date of manufacture, and software version • Manufacture, type, configuration, and other information of device connected to the •...
  • Page 80 "- 4. The PC cannot normally ping 13.13.13.13 (IP address receive data. of the Logger3000)", to check whether the PC can receive data packets. 5. If the PC cannot receive data packets, disable other 5.
  • Page 81 "Device Monitoring", to check whether the communication 4. Communication connection status icon is like this status between the and check whether repeated Logger3000 and the device is addresses are allocated to abnormal. the same port. If the fault persists, contact SUNGROW.
  • Page 82 If enabled, only IP between the and incorrect. addresses of white list setting background via are allowed to access the IEC104 Logger3000. 3. Check that the 3. The communication device communication device is is abnormal. normal. 4. Ensure that the 4.
  • Page 83 4. Communication connection to upgrade the inverter again is abnormal. if so. If the fault persists, contact SUNGROW. 1. Log into the Web, and click "Monitoring", to check 1. Communication connection whether the communication is abnormal.
  • Page 84: Faq

    13 FAQ Q1. How many types of communication ports does the Logger3000 support, what are the corresponding ports, and how to set the port parameters? T T y y p p e e P P a a r r a a m m e e t t e e r r s s e e t t t t i i n n g g P P o o r r t t Default IP: 12.12.12.12;...
  • Page 85 Q3. How to log into the system via R&D account and how to obtain the password? Generally, the O&M users have access to most of onsite configurations. If there should be any needs to use the R&D account, contact SUNGROW to obtain a temporary password which is valid only as of this day.
  • Page 86: Appendix A: Technical Data

    14 Appendix A: Technical Data C C o o m m m m u u n n i i c c a a t t i i o o n n Inverter communication RS485/PLC Ethernet/RS485/PLC PC communication Max. Communication Range RS485: 1000m •...
  • Page 87: Appendix B: Related Drawings

    15 Appendix B: Related Drawings R R a a c c k k - - m m o o u u n n t t e e d d d d r r a a w w i i n n g g s s W W a a l l l l - - m m o o u u n n t t e e d d d d r r a a w w i i n n g g s s...
  • Page 88: Appendix C: General Information

    16 Appendix C: General Information 16.1 Quality Guarantee SUNGROW shall service or replace the faulty product for free within the warranty period. E E v v i i d d e e n n c c e e Within the warranty period, SUNGROW shall require the customer to present the purchase invoice and date.
  • Page 89 Serial number of the device • Fault code/name • Brief description of the problem • Australia China (HQ) Sungrow Power Supply Co., Ltd Sungrow Australia Group Pty. Ltd. Hefei Sydney +61 2 9922 1522 +86 551 65327834 service@sungrowpower.com service@sungrowpower.com.au Brazil...
  • Page 90 SungrowThailand Co., Ltd. Sungrow Ibérica S.L.U. Bangkok Navarra +66891246053 service.spain@sungrow.co service@th.sungrowpower.com Romania Turkey Service Partner - Elerex Sungrow Deutschland GmbH Turkey Istanbul Representative Bureau +40 241762250 Istanbul service.romania@sungrow.co +90 2127318883 service.turkey@sungrow.co U.S.A, Mexico Sungrow Power UK Ltd. Sungrow USA Corporation...

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