Moneris iCT250 Getting Starded Manual page 34

Error message Solution
7. Do one of the following:
8. Do one of the following:
CHECK ECR The terminal could not communicate with the ECR to transmit the
CONNECTION Moneris Test Host transaction response because the terminal-to-ECR
PRESS [OK] connection is broken.
1. Press the green
2. When RESPONSE WAS NOT SENT TO ECR PRESS [OK] appears, press the
3. Reconnect the terminal-to-ECR cable. (If the terminal is connected to
ECR PRINTING The ECR was unable to print the transaction receipts in the allotted time.
FAILED
1. Do one of the following:
RETRY CONTINUE
2. Before you attempt to perform another transaction, ensure that the
30 iPP320 Getting Started Guide for the POSPAD Application
 If TCP HOST CONNECTION OK PRESS OK appears, press the green
key. Go to step 8 below.
 If the TCP CONNECTION FAILED error recurs (static IP
configuration only):
a. Press the Admin
key.
b. When the ETHERNET SETUP menu appears, re-enter the static
IP values (go back go back to Using Static IP to Communicate with
Moneris Test Host on page 11, and begin at step 10 of that
procedure.

If you are configuring for dynamic IP, go back to Using Dynamic IP
to Communicate with Moneris Test Host (page 9), and begin at
step 12 of that procedure.

If you are configuring for static IP, go back to Using Static IP to
Communicate with Moneris Test Host (page 11), and begin at step
20 of that procedure
key.
green key.
the ECR via an Ethernet network, ensure that your Ethernet is
functioning correctly.)
Note: Transaction data for APPROVED transactions are stored in the
terminal's memory.
 To retry printing the receipts from the ECR, press the
(RETRY).
 To print the receipts from the terminal, press the
(CONTINUE).
ECR's receipt printer is functioning correctly and the ECR is properly
set up to print receipts.
key twice, key in 13, and press the green
key
key