Moneris hispeed 6200 Manuals

Manuals and User Guides for Moneris hispeed 6200. We have 9 Moneris hispeed 6200 manuals available for free PDF download: Operating Manual, User Manual, Setting-Up Manual, Quick Reference Manual, Installation Manual

Moneris hispeed 6200 Operating Manual (250 pages)

Brand: Moneris | Category: Payment Terminal | Size: 3 MB

Table of Contents
3
1 Introduction

9
2 Features and Procedures

11
- Standard Features
  11
  - Backlight
    11
  - Card Number Masking
    11
  - Communications Status
    12
  - The Menu Feature
    13
  - Admin Codes
    20
  - Stored Transactions
    24
  - Training Mode
    25
- Optional Features
  25
  - Balanced Prompt
    26
  - Cashback
    26
  - Cheque Authorization
    26
  - Using a Chip Card on the Hispeed 6200
    26
  - Clerk Subtotalling
    28
  - Clerk Ids
    28
  - Using Contactless Cards
    28
  - Corporate Cards
    30
  - Credit-Only Processing
    30
  - Declined Beep
    30
  - Dial Backup Communications for Ethernet
    30
  - Loyalty/Gift Programs
    30
  - Invoice Number Prompt
    31
  - MOTO Transactions
    31
  - Multi-Terminal Reporting
    31
  - Personalized Message on Receipts
    31
  - Pre-Authorization as the Default Transaction
    31
  - Private Label Cards
    32
  - The Air Miles Rewards Program
    32
  - Signatureless Transactions: Credit Cards
    33
  - Terminal Names
    34
  - Tip Entry by Cardholder
    34
  - Tip Line on Pre-Authorization Receipts
    34
  - Tip Reporting
    35
  - Tip Percentage
    35
- Standard Procedures
  35
3 The Moneris Hispeed 6200 Hardware

55
- Setting up the Terminal Hardware
  55
- The Terminal
  55
- The Integrated Printer
  56
- The Display
  56
- The Terminal Keypad
  59
- The Magnetic Stripe Reader on the Terminal
  60
- The Chip Card Reader on the Terminal
  61
- The External Pinpad
  62
- The Communications Base
  67
- 3.10 the LED on the Base
  67
- 3.11 the Cables
  68
- 3.12 the Vivopay 5000 Contactless Reader
  71
4 Configuring Your Terminal

75
- Configuring Communications
  75
- Configuring the Receipt Format
  84
- Disabling the Backlight
  90
- Configuring Corporate (Purchasing) Cards
  91
- Configuring Private Label
  91
- Configuring General Parameters
  92
- Configuring Tip Entry - Debit/Credit
  97
  - Tip Prompt Formats: Terminal
    98
  - Tip Prompt Formats: Pinpad
    99
- Configuring Clerk Subtotals
  100
  - Allow Clerks to Zero Totals
    100
  - Identify Clerk ID Entry Method
    100
  - Adding Clerk Ids (Including the Default Clerk ID)
    101
  - Removing Clerk Ids
    102
  - Enabling Clerk Subtotalling
    102
  - Enabling the Clerk ID Prompt
    103
  - Enabling the Default Clerk ID
    103
  - Identifying the Clerk ID Location
    103
- Configuring Multi-Terminal Reporting
  104
  - Enabling Multi-Terminal Reporting
    104
  - Disabling Multi-Terminal Reporting
    104
  - Changing the Terminal Name
    104
  - Deleting the Terminal Name
    105
- 4.10 Configuring Cheque Authorization
  105
- 4.11 Initialization
  106
  - First Initialization
    106
  - Re-Initialization
    106
- 4.12 Restore Factory Defaults
  107
- 4.13 Remote Code Download
  107
5 Financial Transactions

109
- Card Functionality
  109
  - Card Entry at the POS
    109
- Payment Types
  110
  - Credit Transactions
    110
  - Debit Transactions
    110
- Transaction Flows in
  111
  - Flows in V 6. XX and above
    111
- Transaction Guidelines
  111
- Credit and Debit Transactions
  112
  - Purchase
    112
  - Purchase-Void
    113
  - Refund
    115
  - Refund-Void
    117
  - Pre-Authorization and Advice Transactions
    119
  - Manually Processing Transactions
    125
  - Manually Processing Transactions under Floor Limit
    125
  - Manually Processing Transactions over Floor Limit
    125
  - Private Label Transactions
    126
- Cheque Authorization Transactions
  128
- Receipt Processing
  130
6 The Loyalty/Gift Programs

131
7 The Air Miles Rewards Program

173
8 Admin Transactions

199
- Log on
  199
- Log off
  199
- Private Label Instant Credit Card Application
  199
- Training Mode
  201
  - Transactions Available in Training Mode
    201
  - Loyalty/Gift Reports
    203
  - Entering Training Mode
    203
  - Exiting Training Mode
    204
9 Reports

205
10 End-Of-Day Procedure

219
- 10.1 Close Batch
  219
- 10.2 Multi-Terminal Reports
  220
11 Troubleshooting

223
- 11.1 Additional Documentation
  223
- 11.2 Telephone Assistance
  223
- 11.3 Merchant Direct
  223
- 11.4 Troubleshooting
  224
- 11.5 Error Messages on the 6200 Terminal
  224
- 11.6 Error Messages on the Pinpad
  239
- 11.7 Hardware Problems
  243
- 11.8 Error Messages: Contactless Reader
  245
  - Contactless Reader Error Messages Table
    245
  - Contactless Reader Equipment Problems Table
    247
- 11.9 Understanding DECLINED Messages
  248
- 11.10 Error Messages During Code Authentication
  249

Moneris hispeed 6200 Operating Manual (247 pages)

Brand: Moneris | Category: Payment Terminal | Size: 6 MB

Table of Contents
3
1 Introduction

11
- What's New in V6.94
  11
- Getting Started
  11
- Learning about the Terminal
  11
- Caring for Your Moneris Hardware
  11
  - Caring for the Terminal
    12
2 Features and Procedures

13
- Standard Features
  13
  - Backlight
    13
  - Card Number Masking
    13
  - Communications Status
    14
  - The Menu Feature
    15
  - Admin Codes
    23
  - Stored Transactions
    27
  - Training Mode
    27
- Optional Features
  28
  - Balanced Prompt
    29
  - Cashback
    29
  - Cheque Authorization
    29
  - Using a Chip Card on the Hispeed 6200
    29
  - Clerk Subtotalling
    31
  - Clerk Ids
    31
  - Contactless Cards
    32
  - Corporate Cards
    33
  - Credit-Only Processing
    33
  - Declined Beep
    33
  - Dial Backup Communications for Ethernet
    33
  - Ernex Programs
    34
  - Invoice Number Prompt
    34
  - MOTO Transactions
    34
  - Multi-Terminal Reporting
    35
  - Personalized Message on Receipts
    35
  - Pre-Authorization as the Default Transaction
    35
  - Private Label Cards
    35
  - The Air Miles Rewards Program
    35
  - Signatureless Transactions
    36
  - Terminal Names
    37
  - Tip Entry by Cardholder
    37
  - Tip Line on Pre-Authorization Receipts
    38
  - Tip Reporting
    38
  - Tip Percentage
    38
- Standard Procedures
  39
3 The Moneris Hispeed 6200 Hardware

55
- Setting up the Terminal Hardware
  55
- The Terminal
  55
- The Integrated Printer
  56
- The Display
  56
- The Terminal Keypad
  59
- The Magnetic Stripe Reader on the Terminal
  60
- The Chip Card Reader on the Terminal
  61
- The External Pinpad
  62
- The Communications Base
  67
- The Led on the Base
  67
- The Cables
  68
- The Contactless Reader
  71
4 Configuring Your Terminal

75
- Configuring Communications
  75
- Configuring the Receipt Format
  85
- Disabling the Backlight
  91
- Configuring Corporate (Purchasing) Cards
  92
- Configuring Private Label
  92
- Configuring General Parameters
  93
- Configuring Clerk Subtotals
  98
  - Allow Clerks to Zero Totals
    98
  - Identify Clerk ID Entry Method
    99
  - Adding Clerk Ids (Including the Default Clerk ID)
    99
  - Removing Clerk Ids
    100
  - Enabling Clerk Subtotalling
    100
  - Enabling the Clerk ID Prompt
    101
  - Enabling the Default Clerk ID
    101
  - Identifying the Clerk ID Location
    102
- Configuring Multi-Terminal Reporting
  102
  - Enabling Multi-Terminal Reporting
    102
  - Disabling Multi-Terminal Reporting
    102
  - Changing the Terminal Name
    103
  - Deleting the Terminal Name
    103
- Configuring Cheque Authorization
  104
- Initialization
  104
  - First Initialization
    104
  - Re-Initialization
    105
- Restore Factory Defaults
  105
- Remote Code Download
  105
5 Financial Transactions

107
- Card Functionality
  107
  - Card Entry at the POS
    107
- Payment Types
  107
  - Credit Transactions
    107
  - Debit Transactions
    108
  - Transaction Flows in V6.XX and above
    109
- Transaction Guidelines
  109
- Credit and Debit Transactions
  110
  - Purchase
    110
  - Purchase-Void
    112
  - Refund
    114
  - Refund-Void
    116
  - Pre-Authorization and Advice Transactions
    118
  - Manually Processing Transactions
    125
  - Manually Processing Transactions under Floor Limit
    125
  - Manually Processing Transactions over Floor Limit
    126
  - Private Label Transactions
    126
- Cheque Authorization Transactions
  129
- Receipt Processing
  131
6 The Ernex Programs

133
- Ernex Programs
  133
- The Ernex Gift Card Program
  133
- The Moneris Gift Card Program
  134
- Gift Card Transactions
  134
  - Activate a Gift Card
    134
  - Deactivate a Gift Card
    135
  - Ernex Gift Card Purchase
    136
  - Ernex Gift Card Refund
    137
- The Ernex Loyalty Program
  138
  - Ernex Loyalty Card Transactions
    138
  - Ernex Combo Card Transactions
    138
  - Ernex Reports
    138
- Ernex Loyalty Transactions
  139
- Ernex Procedures
  143
- The Menu Feature in Ernex
  148
  - The ERNEX Menu
    148
  - The Ernex SETUP Menu
    149
  - The Ernex VOUCHER HEADER Menu
    151
  - The Ernex REPORT FUNCTIONS Menu
    152
- Ernex Admin Transactions
  153
  - Ernex Card Inquiry
    153
  - Voiding an Ernex Transaction
    153
  - Ernex Close Batch
    154
  - Ernex Initialization
    155
- Ernex Reports
  156
7 The Air Miles Rewards Program

165
8 Admin Transactions

191
- Log on
  191
- Log off
  191
- Private Label Instant Credit Card Application
  191
- Training Mode
  193
  - Transactions Available in Training Mode
    193
  - Ernex Reports
    195
  - Entering Training Mode
    195
  - Exiting Training Mode
    196
9 Reports

197
- Clerk Subtotalling Reports
  197
- Printing the Configuration Parameters Report
  199
- Emv Parameters List
  199
- Current Batch Totals Report
  200
- Deposit Totals Inquiry
  201
- Tip Totals Report
  201
- Printing a Help List
  202
- Merchant Subtotals Report
  202
- Printing the Pre-Authorization List
  203
- Delete a Pre-Authorization Using Transaction Inquiry
  204
- Private Label Transactions on Reports
  205
- Printing a Stored Transactions Report
  206
- Transaction Inquiry Report
  207
  - Printing a Transaction Inquiry Report
    208
  - Transaction Inquiry - Reprinting the Merchant Receipt Copy
    208
10 End-Of-Day Procedure

211
- Close Batch
  211
- Multi-Terminal Reports
  212
11 Troubleshooting

217
- Additional Documentation
  217
- Telephone Assistance
  217
- Merchant Direct
  217
- Troubleshooting
  218
- Error Messages on the 6200 Terminal
  218
- Error Messages on the Pinpad
  235
- Hardware Problems
  239
- Error Messages: Contactless Reader
  241
  - Contactless Reader Error Messages Table
    242
  - Contactless Reader Equipment Problems Table
    243
- Understanding Declined Messages
  244
- Error Messages During Code Authentication
  245

Moneris hispeed 6200 User Manual (28 pages)

Brand: Moneris | Category: Payment Terminal | Size: 0 MB

Moneris hispeed 6200 Quick Reference Manual (4 pages)

Brand: Moneris | Category: Payment Terminal | Size: 1 MB

Moneris hispeed 6200 Setting-Up Manual (9 pages)

Brand: Moneris | Category: Payment Terminal | Size: 1 MB

Moneris hispeed 6200 Quick Reference Manual (9 pages)

Brand: Moneris | Category: Handhelds | Size: 0 MB

For more Information
1
Operating the Moneris Hispeed 6200 Terminal
2
Functional Card Types
3
Financial Transactions
4
Receipts
5
Reporting Transactions
6
Administrative Transactions
7
End-Of-Day Process
7
Troubleshooting
8
Equipment Problems
8

Moneris hispeed 6200 Quick Reference Manual (4 pages)

Brand: Moneris | Category: Payment Terminal | Size: 0 MB

Moneris hispeed 6200 Installation Manual (7 pages)

Brand: Moneris | Category: Touch terminals | Size: 0 MB

Moneris hispeed 6200 Quick Reference Manual (4 pages)

Brand: Moneris | Category: Touch terminals | Size: 0 MB

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Moneris hispeed 6200 Manuals

Table of Contents

1 Introduction

2 Features and Procedures

3 The Moneris Hispeed 6200 Hardware

4 Configuring Your Terminal

5 Financial Transactions

6 The Loyalty/Gift Programs

7 The Air Miles Rewards Program

8 Admin Transactions

9 Reports

10 End-Of-Day Procedure

11 Troubleshooting

Table of Contents

1 Introduction

2 Features and Procedures

3 The Moneris Hispeed 6200 Hardware

4 Configuring Your Terminal

5 Financial Transactions

6 The Ernex Programs

7 The Air Miles Rewards Program

8 Admin Transactions

9 Reports

10 End-Of-Day Procedure

11 Troubleshooting

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Table of Contents

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Table of Contents

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