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Moneris iWL220 Setting Up

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Download this manual See also: Reference Manual, Operating Manual
2
Setting
up Your
Terminal
Moneris iWL220
02/12)

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Summary of Contents for Moneris iWL220

  • Page 1 Setting up Your Terminal Moneris iWL220 02/12)

  • Page 2: Important: Read First

    The power cable. • The dial and/or Ethernet cables. • The white POS Admin card. If your terminal will be communicating with the Moneris host over High-Speed Ethernet, please review the Moneris IP Readiness Checklist (available at moneris.com/checklist) and ensure that your Ethernet service is ready to support your terminal.

  • Page 3: Tips For Moving Through The Menus

    If any of the above required elements are missing, please call the General Inquiries number below: General Inquiries: 1-866-319-7450 Depending on your requirements, begin setting up the iWL220 base as follows: • If you want the base to function as a...

  • Page 4: Hardware Setup

    Use a high-speed Internet service dedicated phone line for the at your location. (If necessary, terminal. Sharing the line please refer to the Moneris IP with another device (e.g. a fax Readiness Checklist available machine) can cause at moneris.com/checklist.) communication problems.
  • Page 5 IMPORTANT: You must use the exact power adaptor and cables provided by Moneris Solutions to work with the Moneris iWL220 terminal and base. Failure to do so may affect the operability of, or cause damage to, the equipment. Remove the red tab from the bottom of the terminal to expose the gold-coloured contacts in the slot.
  • Page 6 Note: You may register the terminal to the base that you received with the terminal, or you may register the terminal to a different iWL220 base if that base is functioning as a communications base. • If using IP communications: max. five (5) terminals registered to one (1) base.

  • Page 7: Communications Setup

    Note: If the screen says “TCP CONNECTION FAILED,” make sure the communication cables are properly plugged in (router/switch/ hub/internal wiring, etc. If you are not sure, please refer to the Moneris IP Readiness Checklist available at moneris com/checklist). When the icon displays on the “TERMINAL SETUP REQUIRED”...
  • Page 8 Note: If the screen says “TCP CONNECTION FAILED,” make sure the communication cables are properly plugged in (router/switch/hub/ internal wiring, etc. If you are not sure, please refer to the Moneris IP Readiness Checklist available at moneris com/checklist). Wait for icon to display on the “TERMINAL SETUP REQUIRED”...

  • Page 9: Initialization And Logon

    1-888-699-7299 00302 1-888-358-8602 00304 1-888-332-8433 4. The terminal will now communicate with the Moneris host. 5. Over the next few moments, the screen will display “SENDING,” “RECEIVING,” and “PROCESSING.” 6. If “CLEAR TERMINAL STORAGE?” appears, press the key to select YES.

  • Page 10: Additional Options

    5. Press the key three times to return to the READY screen. Note: To change the default values for the tip and cashback options, refer to the iWL220 Operating Manual. Visit moneris com/iWL220 to download a copy. Changing printer options The printer is set up to automatically print the second receipt 10 seconds after it prints the first receipt.

  • Page 11: Changing The Terminal Language

    11. Your terminal is ready to process loyalty card and gift card transactions. • For instructions on performing gift card transactions, please refer to the Moneris iWL220 Using Your Terminal for Gift guide. • For instructions on performing loyalty card transactions, please refer to the Moneris iWL220 Using Your Terminal for Loyalty guide.
  • Page 12 Neither Moneris or any of its affiliates nor any of our or their respective licensors, licensees, service providers or suppliers warrant or make...

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