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iCT250
Moneris iCT250 Manuals
Manuals and User Guides for Moneris iCT250. We have
13
Moneris iCT250 manuals available for free PDF download: Reference Manual, Getting Starded Manual, User Manual, Getting Started Manual, Manual, Using Manual, Setting Up
Moneris iCT250 Reference Manual (64 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
3
Setting up Your Terminal
7
Before You Get Started
8
Hardware Setup
10
What to Do Next
14
Communications Setup
15
Using Dynamic IP
15
Using Static IP
15
Using Dial
17
Using Dial Backup (Optional)
17
Setting a Dial Prefix
17
Communications Troubleshooting
18
Initialization and Logon
20
Additional Options
21
Enabling the External Pinpad (if Attached)
21
Printing the Contactless Logo on Contactless Transaction Receipts
22
Enabling Tip Entry, Cashback, or Invoice Number
22
Changing Printer Options
22
Changing the Terminal Language
23
Enabling the Admin Password for Manual Entry Protection
23
Enabling Loyalty and Gift Cards
24
Enabling Tip Entry (Gift Cards)
24
Using Your Terminal
25
Moneris Ict250
26
Terminal Keys and Hardware
27
Optional External Pinpad
28
General Guidelines for the Ipp320 Pinpad
28
Card Types
29
Magnetic Stripe Card
29
Chip Card
29
Contactless Card
29
Cardholder Verification
30
Cardholder Verification Methods (CVM)
30
Cardholder Verification Limit
30
Card Entry Options
31
Insert: Chip Cards
31
Wave/Tap: Contactless Cards
31
Contactless Transaction Limit (CTL)
32
Swipe: Magnetic Stripe Cards
32
Manual Card Entry
32
Transactions
33
General Guidelines
33
Admin Code Shortcuts
33
Purchase [100]
34
Partially Approved Purchase
34
Refund [101] / VOID-Purchase [106] / VOID-Refund [107]
34
Pre-Authorization [102]
34
Cheque Authorization [105]
35
Advice Using Sequence Number [103] / Force Post [103]
35
Advice List [109]
35
Balance Inquiry [110]
36
Prompts Without Tip Entry
36
Merchant Prompts: Purchases/Pre-Auths/Refunds/Voids
36
Merchant Prompts: Cheque Authorizations
38
Merchant Prompts: Advices/Force Posts
38
Customer Prompts: on the Terminal
40
Customer Prompts: on the Pinpad
42
Prompts with Tip Entry
43
Merchant Prompts: Purchase with Tip Enabled
43
Customer Prompts on the Terminal: Purchase with Tip Entry Enabled
44
Customer Prompts on the Pinpad: Purchase with Tip Enabled
46
Receipts
48
Signing Credit Card Receipts
48
Reprinting Receipts
48
Card Masking
48
Contactless Transactions
49
Receipt Samples
49
Pre-Auth Receipt Sample
49
Original Receipt Sample
49
Partial Approval Receipt Sample
50
Reports
51
Masking on Reports
51
Reprint Merchant Receipt [66]
51
Clerk Subtotals Report [82]
51
Current Batch Totals Report [99]
52
Merchant Sub-Totals Report [95]
52
Pre-Auth List [62]
52
Balance Inquiry Report [94]
53
Configuration Report [16]
53
Tip Totals Report [96]
53
Admin Functions
54
Logon [02]
54
Logoff [03]
54
Re-Initialization [01]
54
End-Of-Day Process
55
Merchant Close
55
System Close
56
Troubleshooting
57
Error Messages
57
Equipment Issues
61
Merchant Support
62
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Moneris iCT250 Reference Manual (46 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
3
Setting up Your Terminal
5
Important: Read First
6
Cabling Options for Ict250 Semi-Integration
7
Terminal-To-ECR Cable: Ethernet Terminal-To-Host Cable: Ethernet
8
Overview Setup Steps: E1 and ED1
8
Terminal-To-ECR Cable: RS232 Serial Terminal-To-Host Cable: Ethernet or Dial
9
Overview Setup Steps: E2, ED2, and D2
9
Terminal-To-ECR Cable: USB Terminal-To-Host Cable: Ethernet or Dial
10
Overview Setup Steps: E3, ED3, and D3
10
Setup and Configuration for Ict250 Semi-Integration
11
Set up an RS232 Serial Connection
11
Download/Install the USB Driver, and Connect the Terminal to Your ECR
12
Enabling Semi-Integrated Mode on the Terminal
14
Configuring the Terminal-To-ECR Communication Parameters
14
Enable for Ethernet Connection to ECR
14
Enable for RS232 Serial Connection to ECR
14
Enable for USB Connection to ECR
15
Enabling Cash Transaction Receipt Printing from the Terminal
15
Using Your Terminal
16
Performing Debit/Credit and Cash Transactions in Semi-Integrated Mode
17
Financial Transactions: Debit, Credit, and Cash
17
Pre-Paid Credit Cards
17
Partially Approved Purchase
17
Transaction Reports
17
Admin Functions
17
End-Of-Day Processes
17
General Guidelines During a Debit/Credit or Cash Transaction
18
Purchase with Debit/Credit Card
18
Purchase with Cash
19
Refund with Debit/Credit Card
19
Refund with Cash
20
Void with Debit/Credit Card
21
Void with Cash
21
Balance Inquiry on Pre-Paid Credit Cards
22
Pre-Authorization with Credit Card
22
Advice with Credit Card
23
Force Post with Credit Card
24
Debit, Credit, and Cash Receipts
25
If ECR Is Configured to Print Receipts: Debit/Credit and Cash
25
If Terminal Is Configured to Print Receipts: Debit/Credit and Cash
25
Performing Gift Transactions in Semi-Integrated Mode
27
Gift Transactions
27
Gift Transaction Reports
27
End-Of-Day Processes for Gift Transactions
27
General Guidelines During a Gift Transaction
28
Purchase with Gift Card
28
Refund with Gift Card
29
Void with Gift Card
29
Gift Card Receipts
30
If Terminal Is Configured to Print Gift Card Receipts
30
If ECR Is Configured to Print Gift Card Receipts
30
Performing Loyalty Transactions in Semi-Integrated Mode
31
Loyalty Transactions
31
Loyalty Transaction Reports
31
End-Of-Day Processes for Loyalty Transactions
31
General Guidelines During a Loyalty Transaction
32
Awarding Points for a Debit/Credit Card Purchase
32
Awarding Points for a Cash Purchase
32
Processing a Loyalty Refund on a Debit/Credit Card Refund
33
Removing Loyalty Points on a Cash Refund
33
Voiding a Loyalty Transaction
34
Allocating Points for a Pre-Authorization
34
Awarding Points During an Advice (Pre-Auth Completion)
35
Redeeming Points Automatically
35
Redeeming Points Manually
35
Redeeming Dollars Manually
36
Loyalty Card Receipts
37
If Terminal Is Configured to Print Loyalty Card Receipts
37
If ECR Is Configured to Print Loyalty Card Receipts
37
End-Of-Day Process in Semi-Integrated Mode
38
Merchant Close
38
Merchant Close: Closing the Debit/Credit Batch
38
Merchant Close: Closing the Gift/Loyalty Batch
39
Merchant Close: Closing All the Batches Together
40
System Close
41
Troubleshooting in Semi-Integrated Mode
42
Error Messages
42
Equipment Issues
43
Merchant Support
44
Moneris iCT250 Reference Manual (41 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 4 MB
Table of Contents
Table of Contents
2
Web: Moneris.com/Support
4
Setting up Your Terminal
4
Before You Get Started
5
Hardware Setup
6
What to Do Next
8
Communications Setup
9
Using Dynamic IP
9
Using Static IP
9
Using Dial Backup (Optional)
10
Communications Troubleshooting
11
Initialization and Logon
12
Additional Options
13
Enabling the External Pinpad (if Attached)
13
Printing the Contactless Logo on Contactless Transaction Receipts
13
Enabling Tip Entry, Cashback, or Invoice Number
13
Changing Printer Options
14
Changing the Terminal Language
14
Enabling the Admin Password for Manual Entry Protection
14
Enabling Loyalty and Gift Cards
15
Enabling Tip Entry (Gift Cards)
15
Using Your Terminal
15
Moneris Ict250
16
Terminal Keys
16
Card Types
17
Optional External Pinpad
17
General Guidelines for the Ipp320 Pinpad
17
Cardholder Verification
18
Cardholder Verification Methods (CVM)
18
Cardholder Verification Limit
18
Card Entry Options
19
Insert: Chip Cards
19
Wave/Tap: Contactless Cards
19
Contactless Transaction Limit (CTL)
19
Swipe: Magnetic Stripe Cards
20
Manual Card Entry
20
Transactions
20
General Guidelines
20
Admin Code Shortcuts
21
Purchase [100]
21
Partially Approved Purchase
21
Refund [101] / VOID-Purchase [106] / VOID-Refund [107]
21
Pre-Authorization [102]
22
Cheque Authorization [105]
22
Advice Using Sequence Number [103] / Force Post [103]
22
Advice List [109]
22
Balance Inquiry [110]
23
Prompts Without Tip Entry
23
MerchantPrompts:Purchases/Pre-Auths/Refunds/Voids
23
Merchant Prompts: Cheque Authorizations
24
Merchant Prompts: Advices/Force Posts
25
Customer Prompts on Terminal
26
Customer Prompts on Pinpad
27
Prompts with Tip Entry
28
Merchant Prompts: Purchase with Tip Entry Enabled
28
Customer Prompts on Terminal: Purchase with Tip Entry Enabled
29
Customer Prompts on Pinpad: Purchase with Tip Entry Enabled
30
Receipts
31
Signing Credit Card Receipts
31
Reprinting Receipts
31
Card Masking
31
Contactless Transactions
32
Receipt Samples
32
Pre-Auth Receipt
32
Original Receipt
32
Reports
33
Masking on Reports
33
Reprint Merchant Receipt [66]
33
Clerk Subtotals Report [82]
33
Current Batch Totals Report [99]
33
Merchant Subtotals Report [95]
33
Pre-Auth List [62]
34
Balance Inquiry Report [94]
34
Configuration Report [16]
34
Tip Totals Report [96]
34
Admin Functions
35
Logon [02]
35
Logoff [03]
35
Re-Initialization [01]
35
End-Of-Day Process
35
Merchant Close
35
System Close
36
Troubleshooting
36
Error Messages
36
Equipment Issues
38
Merchant Support
39
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Moneris iCT250 User Manual (37 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
3
Cards Accepted
4
Moneris Ict250
4
Terminal Keys
5
Function Keys
5
Alpha-Numeric Keys
5
Admin Key
5
Optional External Pinpad
6
General Guidelines for the Ipp320 Pinpad
6
Card Entry Options
7
Insert: Chip Cards
7
Swipe: Magnetic Stripe Cards
7
Manual Card Entry
8
Wave/Tap: Contactless Cards
8
Debit Cards
9
Credit Cards
9
Maximum Contactless Dollar Value (CDV)
9
Financial Transactions
10
Admin Code Shortcuts
10
To Use an Admin Code
10
Purchase
11
Refund
11
Void–Purchase/Void–Refund
11
Pre-Authorization
11
Cheque Authorization
12
Advice Using Sequence Number
12
Force Post
12
Advice List [109]
13
Merchant Prompts
14
Purchases/Pre-Auths/Refunds/Voids
14
Merchant Prompts: Cheque Authorizations
16
Merchant Prompts: Advices/Force Posts
17
Customer Prompts on Terminal
19
Customer Prompts on Pinpad
21
Signing Credit Card Receipts
23
Merchant Copy
23
Pre-Auth Receipt
23
Receipts
23
Card Masking
24
Contactless Debit Transactions
24
Signatureless Transactions (Credit Cards)
24
Maximum Signatureless Dollar Values (SDV)
24
Clerk Subtotals Report [82]
25
Reporting
25
Reprint Merchant Receipt [66]
25
Masking on Reports
25
Card Types on Reports
25
Current Batch Totals Report [99]
26
Merchant Subtotals Report [95]
26
Pre-Auth List [62]
26
Tip Totals Report [96]
27
Configuration Report [16]
27
Re-Initialization [01]
28
Administrative Transactions
28
Logoff [03]
28
Logon
28
End-Of-Day Process
29
Merchant Close
29
System Close
30
Troubleshooting
31
Equipment Problems
35
Moneris iCT250 Using Manual (29 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 2 MB
Table of Contents
Table of Contents
2
Moneris Ict250
4
Terminal Keys
4
Optional External Pinpad
5
General Guidelines for the Ipp320 Pinpad
5
Card Types
5
Cardholder Verification
6
Cardholder Verification Methods (CVM)
6
Cardholder Verification Limit
6
Card Entry Options
7
Insert: Chip Cards
7
Swipe: Magnetic Stripe Cards
7
Wave/Tap: Contactless Cards
7
Contactless Transaction Limit (CTL)
7
Manual Card Entry
8
Transactions
8
General Guidelines
8
Admin Code Shortcuts
9
Purchase
9
Partially Approved Purchase
9
Refund [101] / VOID-Purchase [106] / VOID-Refund
9
Pre-Authorization
10
Cheque Authorization
10
Advice Using Sequence Number [103] / Force Post
10
Advice List
10
Balance Inquiry
11
Prompts Without Tip Entry
11
Merchant Prompts: Purchases/Pre-Auths/Refunds/Voids
11
Merchant Prompts: Cheque Authorizations
12
Merchant Prompts: Advices/Force Posts
13
Customer Prompts on Terminal
14
Customer Prompts on Pinpad
15
Prompts with Tip Entry
16
Merchant Prompts: Purchase with Tip Entry Enabled
16
Customer Prompts on Terminal: Purchase with Tip Entry Enabled
17
Customer Prompts on Pinpad: Purchase with Tip Entry Enabled
18
Receipts
19
Signing Credit Card Receipts
19
Reprinting Receipts
19
Card Masking
19
Contactless Transactions
20
Receipt Samples
20
Pre-Auth Receipt
20
Original Receipt
20
Partial Approval Receipt
20
Reports
21
Masking on Reports
21
Reprint Merchant Receipt [66]
21
Clerk Subtotals Report [82]
21
Current Batch Totals Report [99]
21
Merchant Subtotals Report [95]
21
Pre-Auth List [62]
22
Balance Inquiry Report [94]
22
Configuration Report [16]
22
Tip Totals Report [96]
22
Admin Functions
23
Logon [02]
23
Logoff [03]
23
Re-Initialization [01]
23
End-Of-Day Process
23
Merchant Close
23
System Close
24
Troubleshooting
24
Error Messages
24
Equipment Issues
26
Need Help
27
Contact Us
27
Other Resources
27
Moneris iCT250 Getting Starded Manual (38 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 0 MB
Table of Contents
Table of Contents
3
Read this First: Overview Procedures
5
Required Setup Components
6
Installing the Paper Roll
7
Connecting the Terminal-To-Host Communication Cable(S)
8
Connecting the Terminal-To-ECR Communication Cable
9
Connecting the Power Supply Cable / Powering on the Terminal
11
Enabling Semi-Integrated Mode on the Terminal
12
Configuring Terminal-To-Host Communication Parameters
13
Using Dynamic IP to Communicate with Moneris Test Host
13
Using Static IP to Communicate with Moneris Test Host
15
Using Dial to Communicate with Moneris Test Host
17
Configuring Terminal-To-ECR Communication Parameters
18
Terminal Connected to ECR Using a USB Cable
18
Terminal Connected to ECR Using an RS232 Serial Cable
18
Terminal Linked to ECR Using Ethernet Networking
19
First Initialization and Log Onto the Moneris Test Host
20
Confirming Terminal Is Communicating with the ECR
21
Reinitializing and Logging Onto the Moneris Host
22
Logging Off/Logging Onto the Moneris Test Host
23
Logging off
23
Logging on
23
Enabling Optional Features
24
Enabling Cash Transaction Receipt Printing from the Terminal
24
Enabling the Admin Password for Manual Entry Protection
24
Enabling Invoice Number Prompting
25
Enabling Tip Prompting: Debit/Credit
25
Enabling a Default Tip Percentage: Debit/Credit
26
Enabling Enhanced Tip Prompting: Debit/Credit
26
Changing Print Delay Options
27
Enabling Cash Back Prompting: Debit
28
Configuring the Cash Back Limit
29
Changing the Terminal Language
29
Enabling Moneris Gift and Loyalty Cards
30
Enabling Tip Prompting: Gift
31
Enabling a Default Tip Percentage: Gift
31
Enabling Enhanced Tip Prompting: Gift
32
Troubleshooting
33
Error Messages
33
Equipment Problems
35
Merchant Support
37
Moneris iCT250 Reference Manual (24 pages)
Dynamic Currency Conversion
Brand:
Moneris
| Category:
Payment Terminal
| Size: 0 MB
Table of Contents
Table of Contents
3
Important: Read First
4
Enroll in Merchant Direct
4
Introduction
5
Enabling DCC
5
Cards Supported
5
Currencies Supported
5
DCC Cardholder Prompts
6
Prompts on the Terminal
7
Prompts on the Pinpad
7
DCC Transactions
9
General Guidelines for DCC
9
Purchase
9
Partially Approved Purchase
10
Refund
12
Pre-Authorization
12
Void and Pre-Auth Advice
13
Advice with Voice Authorization Number (Force Post)
13
Purchase and Pre-Auth: Using an Ict250 Terminal with Ipp320 Pinpad
14
Refund: Using an Ict250 Terminal with an Ipp320 Pinpad
14
Receipts
16
Signing Credit Card Receipts
16
Receipt Samples
17
DCC Reporting
19
Daily DCC TXN Report (Admin 86)
19
Sample: Daily DCC TXN Report
20
Daily DCC Rate Look-Up Report (Admin 87)
20
Sample: Daily DCC Rate Look-Up Report
21
Troubleshooting DCC Transactions
22
Error Messages on the Terminal
22
Error Messages on the Pinpad
22
Merchant Support
23
Moneris iCT250 Manual (15 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 0 MB
Table of Contents
Table of Contents
2
Important: Read First
3
Introduction
3
Enabling DCC
3
Cards Supported
3
Currencies Supported
3
DCC Cardholder Prompts
4
Prompts on the Terminal
4
Prompts on the Pinpad
4
General Guidelines for DCC
5
Purchase
6
Partially Approved Purchase
6
Refund
7
Pre-Authorization
8
Void and Pre-Auth Advice
8
Advice with Voice Authorization Number (Force Post)
8
Purchase and Pre-Auth: Using an Ict250 Terminal with an Ipp320 Pinpad
9
Refund: Using an Ict250 Terminal with an Ipp320 Pinpad
9
Receipts
10
Signing Credit Card Receipts
10
Receipt Samples
11
DCC Reporting
12
Daily DCC TXN Report (Admin 86)
12
Sample: Daily DCC TXN Report
12
Daily DCC Rate Look-Up Report (Admin 87)
13
Sample: Daily DCC Rate Look-Up Report
13
Troubleshooting DCC Transactions
14
Error Messages on the Terminal
14
Error Messages on the Pinpad
14
Need Help
14
Contact Us
14
Other Resources
14
Moneris iCT250 Manual (32 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 2 MB
Table of Contents
Table of Contents
3
Moneris Ict250
4
Optional External Pinpad
6
Card Entry Options
7
Transactions
10
Receipts
17
Reporting
19
Administrative Transactions
22
End-Of-Day Process
23
Troubleshooting
25
Moneris iCT250 Getting Started Manual (36 pages)
Semi-Integrated Mode
Brand:
Moneris
| Category:
Touch terminals
| Size: 0 MB
Table of Contents
With the ECR Via Ethernet Networking
8
Logon was Unsuccessful or for a Different Reason), See Re Initializing and Logging Onto the Moneris Test Host on
22
Been Initialized and Logged On, Merchants Are Instructed to Log Their Terminal off at the End of each Business Day (See
25
Do One of the Following
29
Troubleshooting
33
Moneris iCT250 User Manual (23 pages)
Semi-Integrated Terminal
Brand:
Moneris
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
2
Important: Read First
3
Terminal-To-ECR Cable: Ethernet
4
Terminal-To-Host Cable: Ethernet
4
Terminal-To-ECR Cable: RS232 Serial
4
Terminal-To-Host Cable: Ethernet or Dial
4
Terminal-To-ECR Cable: USB
5
Terminal-To-Host Cable: Ethernet or Dial
5
In Semi-Integrated Mode
8
Performing Debit/Credit and Cash Transactions
8
In Semi-Integrated Mode
13
Performing Gift Transactions
13
In Semi-Integrated Mode
15
In Semi-Integrated Mode
18
End-Of-Day Process
18
In Semi-Integrated Mode
21
Troubleshooting
21
Moneris iCT250 Manual (17 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Important: Read First
2
Before You Get Started
2
Hardware Setup
3
Communications Setup
7
Using Dial
7
Using Dynamic IP
7
Initialization and Logon
9
Additional Options
10
Changing Printer Options
11
Changing the Terminal Language
12
Enabling Loyalty and Gift Cards
12
Troubleshooting
13
Moneris iCT250 Setting Up (9 pages)
Brand:
Moneris
| Category:
Touch terminals
| Size: 0 MB
Table of Contents
Hardware Setup
2
Before You Get Started
2
Communications Setup
5
Using Dial
5
Initialization and Logon
6
Additional Options
6
Changing Printer Options
7
Changing the Terminal Language
7
Troubleshooting
8
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