Moneris DESK/5000 Manuals

Moneris DESK/5000 Manuals

Manuals and User Guides for Moneris DESK/5000. We have 2 Moneris DESK/5000 manuals available for free PDF download: Reference Manual, Manual

Moneris DESK/5000 Reference Manual

Moneris DESK/5000 Reference Manual (60 pages)

Brand: Moneris | Category: Payment Terminal | Size: 1 MB

Table of Contents

Table of Contents
3
Setting up Your Terminal

5
- Before You Get Started
  
  6
- Hardware Setup
  
  7
- Software Setup
  
  10
  - Connection Setup
    10
  - Securing Your Terminal
    11
  - Editing Your Settings
    12
  - Enroll in Merchant Direct
    12
  - Choose What to Do Next
    13
- Communications Troubleshooting
  
  14
  - Error Messages
    14
- Additional Settings
  
  15
  - Language Settings
    15
  - Tip Settings
    15
  - Multi-Terminal Settings
    16
  - Clerk Settings
    17
  - Receipt Settings
    18
  - Communication Settings
    19
  - Security Settings
    21
Using Your Terminal

24
- Moneris Desk/5000
  
  25
  - Terminal Keys and Hardware
    26
  - On-Screen Buttons
    27
  - Navigating the Terminal
    27
    
    Touch Screen Interaction
    27
    
    Start up
    28
    
    Getting to the Main Menu
    28
  - Main Menu
    29
  - Security Prompts
    30
  - Locking the Screen
    30
- Card Entry Options
  
  31
  - Insert: Chip Cards
    31
  - Wave/Tap: Contactless Cards
    31
  - Swipe: Magnetic Stripe Cards
    32
- Transactions
  
  33
  - Transaction Guidelines
    33
  - Purchase - Debit/Credit
    33
  - Partially Approved Purchase
    34
  - Balance Inquiry on Pre-Paid Credit Cards
    35
  - Refund - Debit/Credit
    35
  - Void
    37
  - Pre-Authorization
    38
  - Completion
    39
  - Merchant Prompts
    40
    
    Purchase and Pre-Authorization
    40
    
    Refund
    41
    
    Void
    41
  - Customer Prompts
    42
    
    Purchase and Pre-Authorization
    42
    
    Refund
    44
    
    Void
    45
- Receipts
  
  46
- Reports
  
  50
  - Merchant Direct Reporting
    50
  - Transaction Reports
    50
    
    Clerk Totals Report
    50
    
    Terminal Totals Report
    51
    
    Transaction Details Report
    51
    
    Pre-Authorization Report
    52
    
    Tip Totals Report
    52
  - Settings Reports
    53
    
    Basic Terminal Report
    53
    
    Enhanced Report
    53
- End-Of-Day Process
  
  54
  - System Close
    54
  - Merchant Close (Single Terminal)
    55
- Troubleshooting
  
  56
  - Error Messages on the Desk/5000 Terminal
    56
  - Equipment Issues
    57
  - Other Issues
    57
Merchant Support

58

Advertisement

Moneris DESK/5000 Manual

Moneris DESK/5000 Manual (13 pages)

Semi-Integrated Setting up Your Integration

Brand: Moneris | Category: Touch terminals | Size: 1 MB

Table of Contents

Advertisement

Related Products

Moneris Categories

Payment Terminal Touch terminals Handhelds Credit Card Machine

Printer

More Moneris Manuals