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Go Plus
Moneris Go Plus Manuals
Manuals and User Guides for Moneris Go Plus. We have
3
Moneris Go Plus manuals available for free PDF download: Manual, Getting Started Manual, Setting Up
Moneris Go Plus Manual (68 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 3 MB
Table of Contents
Table of Contents
2
Setting up Your Terminal
3
Moneris Go Plus
4
Hardware - Front of Terminal
4
Hardware - Rear of Terminal
4
On-Screen Buttons
5
Navigating the Terminal
5
The Main Menu
6
Signing in
7
Forgot Your Password
7
Signing out
8
Wireless Communication: 4G and Wi-Fi
9
Network Status Indicator
9
Signal Strength Indicator for Cellular Communication
9
Battery Use
10
Helpful Hints
10
Battery Status Indicators
10
Power on
10
Power Saving Mode
10
Restart
11
Power off
11
Card Entry Options
12
Transactions
13
Transaction Guidelines
13
Purchase
14
Purchase - Card Not Present
18
Purchase - Partial Approval
22
Purchase - Cash
24
Pre-Authorization
25
Pre-Authorization - Card Not Present
28
Pre-Authorization - Completion or Void
29
Refund
33
Independent Refund
37
Independent Refund - Card Not Present
40
Void
41
Balance Inquiry
45
Receipts
46
Customer Copy
46
Merchant Copy
46
Reprinting Receipts
47
Purchase Receipt Example
48
Partial Approval Receipt
48
Card Masking
48
Reports
49
Merchant Direct Reporting
49
Reports in the Moneris Go Plus Application
49
Filtering Transactions on the Reports and End of Day Screens
51
Finding a Transaction Using Scan or Search
52
Settings
53
Receipt Settings
54
Working with Headers and Footers
54
Tip Settings
55
Transaction Settings
56
User Management
57
Users
57
User Roles
59
Edit User - Changing Your Own Password
62
General Application Settings
63
End of Day Process
64
Troubleshooting
65
Error Messages
65
Equipment Issues
66
Other Issues
66
Merchant Support
67
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Moneris Go Plus Getting Started Manual (33 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
2
Document Control
3
Introduction
4
Moneris Go Plus Features
4
Before Getting Started
4
Moneris Go Plus Hardware Checklist
5
Installing the Hardware
7
Diagram of the Front of the Moneris Go Plus
7
Diagram of the Back of the Moneris Go Plus
7
Connecting the Charger to the Moneris Go Plus
8
Connecting the Optional Charging Base to the Moneris Go Plus
8
Communication
10
Preparing Your Firewall (Wi-Fi Communication)
10
Configuring the Moneris Go Plus Integrated App
11
Installing an Application to Your Terminal
11
Open the Launcher Application
13
Configure Cloud and Direct
13
Accessing Integrated App Settings
17
Enabling Wi-Fi
19
Password Rules
19
Setting up and Using the Communication Base
20
Connect the Power
20
Connect the Ethernet Cable
20
Pair Multiple Terminals to One Base
25
Maintenance and Care
29
Power off the Terminal
29
Restart the Terminal
29
Terminal Care and Cleaning
30
Troubleshooting
31
Merchant and Integrator Support
32
Moneris Go Plus Setting Up (26 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
2
What's in the Box
3
Hardware Setup
4
Install the Receipt Paper
4
Charge the Battery
5
Use the Charging Cable
5
Use the Optional Charging Base
6
Setting up and Using the Communication Base
7
How to Connect the Power
7
How to Connect the Ethernet Cable
8
How to Pair the Communication Base with the Terminal
9
How to Connect to the Wi-Fi Network
12
Power on the Terminal
16
Application Setup
17
Set up an Admin User
18
Review Common Settings
18
Sign in
22
Wireless Communication: 4G and Wi-Fi
22
Enroll in Merchant Direct
23
Troubleshooting
24
Merchant Support
25
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