Moneris iWL220 Reference Manual
Dynamic currency conversion
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Also See for iWL220:
- Operating manual (245 pages) ,
- Reference manual (65 pages) ,
- Manual (27 pages)
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Summary of Contents for Moneris iWL220
- Page 1 Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide 10/18...
- Page 2 Need help? Web: moneris.com/support Toll-free: 1-866-319-7450 Record your Moneris merchant ID here: ____________________________________...
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Page 3: Table Of Contents
Daily DCC Rate Look-up Report (Admin 87) .....................18 Sample: Daily DCC Rate Look-up Report ........................19 Troubleshooting DCC transactions ......................20 Error messages on the terminal ........................20 Error messages on the PINpad .........................20 Merchant support ............................ 21 Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... -
Page 4: Important: Read First
Your terminal has been set up and configured successfully, and that you are able to process financial transactions. If this is not the case, refer to the Setting up Your Terminal section of the Moneris Reference Guide available at moneris.com/support, and follow the instructions for setting up and configuring the terminal to communicate with the Moneris host. -
Page 5: Introduction
Once you sign up for DCC, Moneris will activate the feature on your merchant account. You must reinitialize your terminal with the Moneris host in order to start using DCC. To reinitialize your terminal, refer to the Using Your Terminal section of the terminal’s Reference Guide available at moneris.com/support. -
Page 6: Dcc Cardholder Prompts
an explanation of how the conversion rate is calculated. The last two lines show the transaction amount in Canadian and foreign currency. The example below provides more details: Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... -
Page 7: Prompts On The Terminal
The currency conversion rate is shown on the first line; On the second line, there is an asterisk, followed by an explanation of how the conversion rate is calculated. The example below provides more details: Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... - Page 8 The cardholder uses the PINpad keypad: To continue the transaction, presses the green key. To cancel the transaction, presses the red key. Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide...
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Page 9: Dcc Transactions
The SWIPE/INSERT/TAP CARD prompt appears. 2. You or the cardholder swipes or inserts the card on the terminal. The PLEASE WAIT message appears briefly while the terminal communicates with the Moneris host to obtain the conversion rate for the currency of the foreign credit card. -
Page 10: Partially Approved Purchase
The SWIPE/INSERT/TAP CARD prompt appears. b. You or the cardholder swipes or inserts the card on the terminal. The PLEASE WAIT message appears briefly while the terminal communicates with the Moneris host to obtain the conversion rate for the currency of the foreign pre-paid credit card. - Page 11 If the cardholder presents another foreign pre-paid credit card, return to step 1b on page 8. If the cardholder presents cash, proceed to step 3. 3. Process receipts (see page 14). Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide...
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Page 12: Refund
The SWIPE OR INSERT CARD prompt appears. 3. You or the cardholder enters the card on the terminal. The PLEASE WAIT message appears briefly while the terminal communicates with the Moneris host to obtain the conversion rate for the currency of the foreign credit card. -
Page 13: Void And Pre-Auth Advice
When the ENTER MAN ENT PASSWORD prompt appears, key in your manual card entry password and press the green key. If the SWIPE ADMIN CARD prompt appears, swipe your POS Admin card. The DCC ADVICE? prompt appears. Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... -
Page 14: Purchase And Pre-Auth: Using An Ict250 Terminal With Ipp320 Pinpad
The PLEASE WAIT message appears briefly on the terminal and on the PINpad while the terminal communicates with the Moneris host to obtain the conversion rate for the currency of the foreign credit card. The currency conversion rate screen appears on the PINpad. - Page 15 If the original transaction was processed in Canadian currency (or you don’t know whether the original transaction was processed in Canadian currency), select NO. The terminal displays PLEASE WAIT, PROCESSING, then APPROVED. 6. Process receipts (see page 14). Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide...
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Page 16: Receipts
• VERIFIED BY PIN • NO SIGNATURE REQUIRED Cardholder copy Give this copy to the customer, but note: If a merchant signature line is printed, sign this copy. Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... -
Page 17: Receipt Samples
Receipt samples In addition to the standard transaction fields, receipts for DCC transactions print currency information, as shown in these Purchase samples. Purchase receipt – Merchant copy Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... - Page 18 Purchase receipt – Cardholder copy Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide...
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Page 19: Dcc Reporting
To view the DCC transactions for a specific date, enter the desired date as four digits (MMDD) or as six digits (YYMMDD). To view the DCC transactions for the current date, simply press the green key. The screen displays PRINTING while the report prints. Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... -
Page 20: Sample: Daily Dcc Txn Report
1. From the READY screen, press the Admin key twice. 2. Key in 87 and press the green key. If the SWIPE ADMIN CARD prompt appears, swipe your POS Admin card. The date entry screen appears. Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... -
Page 21: Sample: Daily Dcc Rate Look-Up Report
digits (YYMMDD). To view the DCC transactions for today, simply press the green key. The screen displays PRINTING while the report prints. Sample: Daily DCC Rate Look-up Report Moneris® iCT250, iWL220, and iWL255 Dynamic Currency Conversion Reference Guide... -
Page 22: Troubleshooting Dcc Transactions
If the error message reappears and is listed in the table below, follow the instructions in the table. If the problem is still not resolved, call Moneris Customer Care toll-free at 1-866-319-7450. Error messages on the terminal... -
Page 23: Merchant Support
download the Moneris Reference Guide for your terminal; consult the Moneris WebHelp for detailed information on all of the options available on your terminal and how to enable them. For a complete list of foreign currencies supported by Moneris, visit moneris.com/currencylist. - Page 24 Service Association and used under license. All other marks or registered trade-marks are the property of their respective owners. © 2018 Moneris Solutions Corporation, 3300 Bloor Street West, Toronto, Ontario, M8X 2X2. All Rights Reserved. This document shall not wholly or in part, in any form or by any means, electronic, mechanical, including photocopying, be reproduced or transmitted without the authorized consent of Moneris Solutions Corporation.
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