Moneris iCT250 User Manual
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Moneris iCT250 User Manual

Semi-integrated terminal
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Download this manual See also: Reference Manual, User Manual
Using Your
Semi-Integrated
Terminal
Moneris
iCT250
®
(05/14)

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Summary of Contents for Moneris iCT250

  • Page 1 Using Your Semi-Integrated Terminal Moneris iCT250 ® (05/14)

  • Page 2: Table Of Contents

    Semi-Integrated mode ..........Record your Moneris merchant number here:...

  • Page 3: Important: Read First

    (ECR). Cabling options for iCT250 semi-integration 1. Refer to page 1 (IMPORTANT: READ FIRST) in the Moneris iCT250 Setting Up Your Terminal guide included in your package, and follow the 1. To determine which steps you must follow to set up your device to work...

  • Page 4: Terminal-To-Ecr Cable: Ethernet

    • See pages 2-6 (Hardware setup) in the Moneris iCT250 Setting Up Your • See pages 2-6 (Hardware setup) in the Moneris iCT250 Setting Up Your Terminal guide.

  • Page 5: Terminal-To-Ecr Cable: Usb

    Connect the terminal-to-Moneris Host cables, set up the terminal “RS232” PORT hardware, and power on the terminal. • See pages 2-6 (Hardware setup) in the Moneris iCT250 Setting Up Your RS232 SERIAL CABLE CONNECTOR Terminal guide. Enable Semi-Integrated mode on the terminal.
  • Page 6 3. Install the driver on the ECR to which you will connect the terminal. p4_step3-lm_panel-closed.jpg openings at the top of the terminal. 4. Once the iCT250 USB driver has been installed on your ECR, connect the terminal to the ECR by following the steps below. Set up a USB connection i.
  • Page 7 Note: The terminal will automatically use the static IP values that you and press the key. configured as instructed in the Moneris iCT250 Setting Up Your Terminal • To enable receipt printing from the ECR: Scroll down to RCPTS AT ECR, and guide.

  • Page 8: Performing Debit/Credit And Cash Transactions

    Transaction reports All reports must be printed from the terminal regardless of where receipts are printed. Refer to the “Reporting” section in the Moneris iCT250 Using Your Terminal guide. Cash transactions do not appear on terminal reports. Administrative transactions All administrative transactions must be started on the terminal regardless of where receipts are printed.
  • Page 9 5. Process any transaction receipts that are printed. • If your ECR is configured to print receipts, see page 21 in this 6. If the Moneris Loyalty program is enabled on your terminal, you will be semi-integration guide. prompted to enter a loyalty card (on the terminal).
  • Page 10 Wait for one of the following prompts to appear, and then enter the required data on the terminal. (Refer to the Moneris iCT250 Using Your Terminal guide, and follow the table of prompts on page 12): • “ENTER CLERK ID”...
  • Page 11 Authorization if the final purchase amount is unknown (e.g. hotel or car rental). required data on the terminal. (Refer to the Moneris iCT250 Using Your Start the transaction from your ECR Terminal guide, and follow the table of prompts on page 15): Select the pre-authorization transaction type.
  • Page 12 “APPROVED” response will not display while the terminal is printing cash transaction receipts (only “MERCHANT COPY” and “GIVE CUST COPY” will display). Refer to the “Receipts” section in the Moneris iCT250 Using Your Terminal guide for more information about printing receipts.

  • Page 13: In Semi-Integrated Mode

    When “SWIPE ADMIN CARD” appears, continue in Processing a Refund 3. Start the transaction from your ECR, and send the transaction request. in the Moneris iCT250 Using Your Terminal for Gift Card guide. Begin at the Note: The transaction types, tender types, and data fields on your ECR may step instructing you to “Swipe your POS Admin card”.
  • Page 14 Select the gift tender type. Enter the reference number (found on the original gift receipt). Once a gift card transaction has been sent to the Moneris Host for processing, If required, enter the following data: the Moneris Host will send back an “APPROVED” response to the terminal, and •...

  • Page 15: In Semi-Integrated Mode

    All reports must be printed from the terminal regardless of where receipts Enter the transaction amount. are printed. Refer to the “Reporting” section in the Moneris iCT250 Using Your Send the transaction request. Terminal for Loyalty guide. Continue the transaction on the iCT250 terminal...
  • Page 16 When “SWIPE ADMIN CARD” appears, continue in Processing a cash Refund procedure specific to your loyalty program in the Moneris iCT250 Allocating points for a Pre-Authorization Using Your Terminal for Loyalty guide. Begin at the step instructing you Follow the steps below to allocate points to a loyalty card when a credit card to “Swipe your POS Admin card”.
  • Page 17 (Continue in the Redeeming dollars manually procedure configuration) and points are automatically redeemed when a cardholder specific to your loyalty program in the Moneris iCT250 Using Your reaches the configured Reward Threshold Level. For more details about Terminal for Loyalty guide.

  • Page 18: End-Of-Day Process

    • If your merchant account is configured for System Close, see System close on page 37 in this guide. Refer to the “Receipts” section in the Moneris iCT250 Using Your Terminal for Loyalty guide for more information. Merchant close Reprinting loyalty card receipts from the terminal Refer to the “Reprinting a receipt”...
  • Page 19 1. Start the transaction from your ECR: Step 1: Print a gift/loyalty Stored Transactions Report Select the close batch transaction type. 1. Start the transaction on the iCT250 terminal: Select the debit/credit close batch type. Press the key, select ERNEX, select...
  • Page 20 Note: The Merchant Subtotals report must be printed before 11:00 p.m. local time. Send the transaction request. • Refer to the “Reporting” section of the Moneris iCT250 Using Your Terminal 2. Continue the transaction on the iCT250 terminal: guide. key in your Clerk ID, and press the •...

  • Page 21: In Semi-Integrated Mode

    The terminal could not communicate with your ECR to 3. When the “ENTER AMOUNT” screen displays on CONNECTION transmit the Moneris Host transaction response because the terminal, it means that it is ready to process PRESS [OK] the terminal-to-ECR connection is broken.
  • Page 22 Notes ________________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________...
  • Page 23 Neither Moneris or any of its affiliates nor any of our or their respective licensors, licensees, service providers or suppliers warrant or make any representation regarding the use or the results of the use of the information, content and materials contained in this guide in terms of their correctness, accuracy, reliability or otherwise.

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