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transelect v2000
User Manuals: Moneris transelect v2000 POS Terminal
Manuals and User Guides for Moneris transelect v2000 POS Terminal. We have
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Moneris transelect v2000 POS Terminal manual available for free PDF download: Operating Manual
Moneris transelect v2000 Operating Manual (106 pages)
Brand:
Moneris
| Category:
Payment Terminal
| Size: 0 MB
Table of Contents
Table of Contents
3
CHAPTER 1: About Your Terminal
9
Equipment Care
10
Terminal Key Board
10
Pinpad Key Functions
11
CHAPTER 2: Terminal Features and Procedures
13
Standard Features
13
POS Administrative (Admin) Card
13
Cardholder Conflicts
13
Code 10 Authorization
13
Credit Transaction Pre-Authorization
14
Printer Problems
14
Securing Your Terminal
15
Stored Credit and Debit Transactions
15
Training Mode
15
Card Masking
15
Optional Features
16
Balance Prompt
16
Invoice Number
16
Optional Signature Line on Credit Card Transactions
16
Purchasing Card
17
Reprint Transaction
17
Third Party Card Processing
17
Tip Processing
17
Clerk Subtotalling
17
Clerk ID
18
Clerk Subtotals Reported as Group
18
Multiple Terminal Reporting
19
Terminal Name
19
Multiple Terminal Reporting in Group
19
CHAPTER 3: Processing Credit Transactions
21
Entering Credit Card Information
21
Processing Credit Card Purchase Transactions
22
Processing Credit Card Purchase Transactions (Back up Procedure)
23
Correcting/Voiding Credit Card Purchase
24
Processing Credit Card Refund
25
Correcting/Voiding Credit Card Refund
27
Processing Pre-Authorized Credit Transaction
28
Completing a Pre-Authorized Credit Transaction
29
Processing Credit Card Advice Transaction
30
CHAPTER 4: Processing Debit Transactions
31
Entering Debit Card Information
31
Processing Debit Card Purchases
31
Processing Debit Purchase (Without Tip Entry)
32
Processing Debit Purchase with Tip Entry
33
Correcting/Voiding Debit Card Purchase
34
Processing Debit Card Refund
35
Correcting/Voiding Debit Card Refund
37
CHAPTER 5: Processing E-Commerce and Mail / Telephone Order Transactions
39
Processing Transactions with E-Commerce and MOTO Enabled
40
E-Commerce Purchase
40
MOTO Purchase
41
Processing Transactions with Only E-Commerce Enabled
42
Processing Transactions with Only MOTO Enabled
43
CHAPTER 6: Processing ERNEX Transactions
45
Ernex Features
45
Clerk Ids
45
Gift Card Validation Code (CVC)
45
Stored Transactions
45
Card Masking
46
ERNEX Admin Functions
46
Balancing and Closing Your Terminal with Ernex
46
Initializing with ERNEX
46
Re-Initialization with ERNEX
47
Host Communication Test with ERNEX (ADMIN 58)
48
Performing ERNEX Gift Card Transactions
49
Gift Card Activation
49
Gift Card Activation with CASH PAYMENT
49
Gift Card Activation with DEBIT, CREDIT or GIFT CARD PAYMENT
50
Gift Card Purchase Transactions
51
Split Tender Purchase with Gift Card
52
Split Tender Purchase - Gift Card with Second Gift Card Payment
53
Split Tender Purchase - Gift Card with CASH Payment
54
Gift Card Inquiry (ADMIN 55)
54
Deactivating a Gift Card (ADMIN 51)
55
Gift Card General Void (ADMIN 56)
56
Performing Ernex Loyalty Card and Combination Card Transactions
56
Loyalty Card Activation (ADMIN 51)
57
Loyalty Purchase Transactions
58
Loyalty Purchase - Combination Card
58
Purchase - Loyalty Card and Debit or Credit Card
59
Purchase - Loyalty Card and Cash
59
Or Loyalty Card ONLY Transaction
59
Pre-Authorization with a Loyalty Transaction
60
Pre-Authorization Completion/Advice
61
Refunds with a Loyalty Card
62
Refund - Loyalty Card and any Debit or Credit Card
62
Refund - Loyalty Card and Cash or
63
Loyalty Card Only
63
Loyalty Redemption (ADMIN 54)
64
Cardholder Inquiry (ADMIN 55)
64
Loyalty Card General Void (ADMIN 56)
65
Deactivating Loyalty Cards (ADMIN 51)
65
End-Of-Day Procedures
66
Print Stored Transactions (ADMIN 60)
66
Transaction Inquiry List (ADMIN 66)
67
Merchant Subtotals Inquiry (ADMIN 95)
68
Batch Close (ADMIN 99)
69
CHAPTER 7: Balancing & Closing Your Terminal
71
Deposit Procedures
71
Option 1: Batch Closing
71
Option 2: Non-Batch Closing
72
CHAPTER 8: Processing Administrative Functions
73
Initializing Your Terminal (Initialization - ADMIN 01)
73
Logging on (ADMIN 02)
74
Logging off (ADMIN 03)
75
Processing Transactions in Training Mode (ADMIN 05)
75
Exiting Training Mode
76
Configuring Your Terminal (ADMIN 08)
76
Some Notes on 3201 Communication
76
Setting up Third Party Host Communication Parameters (ADMIN 10)
79
Setting up Third Party Card (ADMIN 11)
81
Setting up the Printer (ADMIN 14)
82
Setting up Dial Communications (ADMIN 15)
83
Printing Configuration Parameters (ADMIN 16)
85
Printing Stored Transactions (ADMIN 60)
85
Performing Transaction Inquiry (ADMIN 66)
87
Performing Credit and Debit Deposit Totals Inquiry (ADMIN 77)
89
Setting up Multiple Terminal Transaction (ADMIN 80)
89
Processing Multiple Terminal Reporting (ADMIN 85)
90
Setting up Clerk Subtotalling (ADMIN 83)
91
Maintaining Clerk ID (ADMIN 84)
93
Adding a Clerk ID
93
Removing a Clerk ID
94
Setting Default Clerk ID (ADMIN 81)
94
Processing Clerk Subtotalling Inquiry (ADMIN 82)
95
Processing Credit and Debit Transaction Subtotals (ADMIN 95)
97
Closing Batch Transaction [Close Batch] (ADMIN 99)
98
CHAPTER 9: Troubleshooting
101
Error Messages
101
Helpful Hints on Balancing Problems
104
Batch Not Balanced
104
Clerk Subtotalling and Multiple Terminal Reporting
104
Warning Messages for Clerk Subtotalling and Multiple Terminal Reporting
104
Helpful Hints on Communication Problems
105
Communication Problem Using a Datapac 3201 Line
105
Quatro Is Not Working
105
Communication Problem Using a Datapac 3101 Dial Line
105
Helpful Hints on Hardware Problems
106
Changing Terminal Language
106
Forwarding Printer Paper
106
Printer Lights Not on
106
Printer Paper-Low Light on
106
Pinpad Display Screen Blank
106
Printer Ready Light Flashing
106
Reprint a Transaction
106
Rotary to Touch Tone
106
Touch Tone to Rotary
106
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