Moneris iCT250 Manual
  1. Manuals
  2. Brands
  3. Moneris Manuals
  4. Payment Terminal
  5. iCT250
  6. Manual

Moneris iCT250 Manual

Hide thumbs Also See for iCT250:
Table of Contents

Advertisement

Quick Links

Download this manual
Y O U R
U S I N G
N A L
T E R M I
For Dynamic Currency Conversion
on the Moneris
iCT250
®
(06/16)

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the iCT250 and is the answer not in the manual?

Questions and answers

Related Manuals for Moneris iCT250

Summary of Contents for Moneris iCT250

  • Page 1 Y O U R U S I N G N A L T E R M I For Dynamic Currency Conversion on the Moneris iCT250 ® (06/16)

  • Page 2: Table Of Contents

    Void and Pre-auth Advice Advice with voice authorization number (Force Post) Purchase and Pre-auth: Using an iCT250 terminal with an iPP320 PINpad Refund: Using an iCT250 terminal with an iPP320 PINpad Receipts Signing credit card receipts Record your Moneris merchant ID here:...

  • Page 3: Important: Read First

    DCC adds value to each transaction by displaying real-time, on-the-spot •  I f this is not the case, refer to the Moneris Setting up Your Terminal currency conversions. It allows your international customers to pay in Canadian guide included in your Welcome Kit, and follow the instructions for dollars or in their own currency.

  • Page 4: Dcc Cardholder Prompts

    The example below provides more details: Prompts on the PINpad SELECT CURRENCY Currency conversion rate This section applies only to the iCT250 terminal when an iPP320 PINpad is Rate*1CAD =1.234567USD (e.g., 1 CAD = 1.234567 USD) consists of base rate + fee.

  • Page 5: General Guidelines For Dcc

    •  I f you are using the optional external PINpad on the iCT250, the cardholder At the PURCHASE confirmation screen, the cardholder is prompts will appear on the PINpad. This means you will not have to pass the...

  • Page 6: Purchase

    Purchase Partially approved Purchase Purchase of goods or services. (If you are using an iCT250 with an iPP320 PINpad, A purchase using a pre-paid credit card where the value on the pre-paid card is less than the purchase amount. refer to the Purchase and Pre-auth procedure on page 14.) Process the Partial Approval.

  • Page 7: Refund

    DCC REFUND? prompt. •  I f the cardholder presents any debit card or a Canadian credit card, refer to Purchase in the Moneris Using Your Terminal guide. Choose one of the following options: •  I f the cardholder presents another foreign pre-paid credit card, return to •...

  • Page 8: Pre-Authorization

    Authorization if the final Purchase amount is unknown (e.g., hotel or car rental). The steps to perform these transactions are the same for both Canadian credit cards and foreign credit cards. If needed, refer to the Moneris Using Your Terminal Press the key, select TRANSACTIONS, and then select PRE-AUTH.

  • Page 9: Purchase And Pre-Auth: Using An Ict250 Terminal With An Ipp320 Pinpad

    PINpad Follow these instructions for Purchase or Pre-authorization transactions if you are using the iCT250 terminal with the optional external iPP320 PINpad. If your Follow this Refund procedure if you are using the iCT250 terminal with the terminal does not have a PINpad attached, follow the Purchase transaction on optional external iPP320 PINpad.

  • Page 10: Receipts

    Receipts Key in the 6-digit AUTH# from the original transaction receipt, and press the green key. The SWIPE/INSERT/TAP CARD prompt appears on the external PINpad. You or the cardholder swipes or inserts the card on the terminal or on the Signing credit card receipts external PINpad.

  • Page 11: Receipt Samples

    Receipt samples Purchasereceipt–Cardholdercopy In addition to the standard transaction fields, receipts for DCC transactions print currency information, as shown in these Purchase samples. Card number Purchasereceipt–Merchantcopy Transaction date YYYY / MM / DD Transaction type Card number Printed if a tip is entered Transaction date YYYY / MM / DD Currency information: •...

  • Page 12: Dcc Reporting

    DCC Reporting Sample:DailyDCCTXNReport Terminal ID There are 2 reports designed specifically for DCC. Both reports can be printed using admin code shortcuts: •  F or the Daily DCC TXN Report, use admin code 86 Report name and date requested •...

  • Page 13: Daily Dcc Rate Look-Up Report (Admin 87)

    Daily DCC Rate Look-up Report (Admin 87) Sample:DailyDCCRateLook-upReport For the DCC transactions in the current batch, this report shows: Terminal ID •  t he total number of currency rate look-ups; •  t he number of transactions where the cardholder selected the foreign currency (i.e., OPT-IN);...

  • Page 14: Troubleshooting Dcc Transactions

    If the problem is •  L ook in your Welcome Kit for the Moneris Using Your Terminal guide for still not resolved, call Moneris Customer Care toll-free at 1-866-319-7450.
  • Page 15 Moneris Solutions Corporation (“Moneris”). This manual is for informational purposes only. Neither Moneris nor any of its affiliates shall be liable for any direct, indirect, incidental, consequential or punitive damages arising out of use of any of the information contained in this manual. Neither...

Table of Contents