User Manuals: Moneris VX 820 Duet POS Terminal

User Manuals: Moneris VX 820 Duet POS Terminal

Manuals and User Guides for Moneris VX 820 Duet POS Terminal. We have 3 Moneris VX 820 Duet POS Terminal manuals available for free PDF download: Reference Manual, User Manual, Quick Reference Manual

Moneris VX 820 Duet Reference Manual

Moneris VX 820 Duet Reference Manual (57 pages)

Brand: Moneris | Category: Payment Terminal | Size: 0 MB

Table of Contents

Table of Contents
3
Setting up Your Terminal

6
- Before You Get Started
  
  7
- Hardware Setup
  
  8
- Communications Setup
  
  12
- Entering Merchant Ids and Terminal Ids
  
  15
- Initialization and Logon
  
  16
- Additional Options
  
  17
Using Your Terminal

22
- Moneris VX 820
  
  23
  - Terminal Keys and Hardware
    24
- Card Types
  
  25
  - Magnetic Stripe Card
    25
  - Chip Card
    25
  - Contactless Card
    25
- Cardholder Verification
  
  26
  - Cardholder Verification Methods (CVM)
    26
  - Cardholder Verification Limit
    26
- Card Entry Options
  
  27
  - Insert: Chip Cards
    27
  - Wave/Tap: Contactless Cards
    27
    
    Maximum Contactless Dollar Value (CDV)
    27
  - Swipe: Magnetic Stripe Cards
    28
  - Manual Card Entry
    28
- Transactions
  
  29
  - General Guidelines
    29
  - Purchase
    29
  - Partially Approved Purchase
    29
  - Advice
    29
  - Pre-Authorization
    30
  - Pre-Auth Completion
    30
  - Refund
    30
  - Correction
    31
  - Delete Pre-Auth
    31
  - Balance Inquiry
    32
  - Merchant and Customer Prompts
    32
    
    Merchant Prompts
    32
    
    Customer Prompts
    34
- Receipts
  
  37
  - Signing Credit Card Receipts
    37
    
    Merchant Copy
    37
    
    Cardholder Copy
    37
  - Reprinting Receipts
    37
  - Card Masking
    37
  - Signatureless Transactions
    38
    
    Maximum Signatureless Dollar Values (SDV)
    38
  - Receipt Samples
    38
    
    Credit/Debit Card Purchase Receipt
    38
    
    Partial Approval Receipt Sample
    39
    
    Useful Codes
    39
- Reports
  
  40
  - Masking on Reports
    40
  - Transaction Inquiry
    40
  - Merchant Sub-Totals Report
    40
  - Pre-Auth Transactions Report
    41
  - Tip Report
    41
  - Stored Transactions Report
    41
  - Deposit Totals Report
    42
  - Clerk Sub-Totals Report
    42
  - EMV Parameters Report
    43
  - Batch History Report
    43
- Administrative Transactions
  
  44
  - Logon
    44
  - Logoff
    44
  - Re-Initialization
    44
  - Batch Reclaim
    45
- End-Of-Day Process
  
  46
  - Merchant Close
    46
  - System Close
    46
- Troubleshooting
  
  48
  - Error Messages
    48

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Moneris VX 820 Duet User Manual

Moneris VX 820 Duet User Manual (17 pages)

Brand: Moneris | Category: Payment Terminal | Size: 0 MB

Table of Contents

Moneris VX 820 Duet Quick Reference Manual

Moneris VX 820 Duet Quick Reference Manual (2 pages)

Brand: Moneris | Category: Touch terminals | Size: 0 MB

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