6-14
Table 6-3: Overlay quality problems
What you see
Overlay patch is wrinkled
on the card.
-DQH 'RH
Particles appear between
card and overlay.
#
Obtain guidance from service before performing this task.
Possible causes
Supply roll is not pushed
firmly onto supply spindle
or take-up spool is not
pushed firmly onto take-up
spindle.
The supply spindle needs
adjustment.
V
The inside of the printer is
dirty.
The heated roller is dirty.
The supplies were
mishandled.
The supplies are not
Datacard-recommended.
The printer is being used
in a dirty environment.
Load the overlay supply
again. See
Contact your service
representative.
Use a printer cleaning card
and then use a duplex/
overlay cleaning card. See
Chapter
Clean the heated roller. See
Chapter
Store supplies in a clean
environment. Keep supplies
in packaging until loaded in
the cartridge.
Obtain and use Datacard-
recommended supplies.
Move the printer to a clean
environment or clean the
environment.
User's Guide for the Magna™ Class Printer
Troubleshooting
Solutions
Chapter
2.
4.
4.
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