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DataCard ImageCard series User Manual

DataCard ImageCard series User Manual

Express and select class printers
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User's Guide for
Express™ and Select™
Class Printers
ImageCard® and
UltraGrafix® Series
June 2000
Part No. 526945-001

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Summary of Contents for DataCard ImageCard series

  • Page 1 User’s Guide for Express™ and Select™ Class Printers ImageCard® and UltraGrafix® Series June 2000 Part No. 526945-001...

  • Page 2: Liability Statement

    Updated organization, added unpacking and part number information Datacard 11111 Bren Road West Minnetonka, MN 55343-9015 www.datacard.com 952.933.0333 Fax: 952.935.2314 © 1997-2000 Datacard Corporation. All rights reserved. Printed in the United States of America. User’s Guide for Express™ and Select™ Class Printers...

  • Page 3: Table Of Contents

    Contents Chapter 1: Overview ........1-1 About this manual ....... . 1-2 Audience .
  • Page 4 Chapter 5: Advanced Information ..... . . 5-1 Reinstalling the printer driver ..... . . 5-1 Remove the existing printer driver .
  • Page 5 Card material ........B-3 New cards preferred ......B-3 Pre-punched cards .

  • Page 6: Chapter 1: Overview

    O verview This chapter presents the following: • The purpose of this manual • Who should use this manual • The Express or Select printer, including a description of the printer, the models available, and their components • Specifications for the PC used with the printer and the software that runs on the User’s Guide for Express™...

  • Page 7: About This Manual

    Overview About this manual This manual provides detailed information about the Datacard® Express™ or Select™ Class photo ID printer. It also explains how to install, use, and maintain the printer and its printer driver. Audience To perform the procedures in this manual, you must have the following skills: •...
  • Page 8 Overview • Smart card module. The smart card module is available with a contact coupler. The Select 2 printer is available with a contactless (RF) coupler. Both printers are available with a contact station with external coupler. A custom smart card application can use the module to initialize and program the smart card chip on a card.

  • Page 9: Printer Features

    Overview ice0001 Figure 1-2: E and S models of the Express or Select printer Figure 1-3 shows the S2 model of the Express or Select printer. The ImageCard and UltraGrafix printers have the same appearance. Figure 1-3: S2 model of the Select Printer Printer features Use the information in this section to identify the features and controls you use on the printer.
  • Page 10 Overview Top cover Status light Card cartridge Exception card slot Card output stacker Ready button Power button Figure 1-4: Front of the Express or Select printer Front of the printer Find the following on the outside of the printer: Top cover The cover protects the internal parts of the printer from dust and debris.

  • Page 11: Inside The Printer

    Overview Card output stacker The card output stacker holds the cards after they have been processed. Both completed cards and rejected cards go to the card output stacker. Ready button The Ready button allows you to pause the printer while printing a card, to clear an error condition, to cancel a print job and delete all data for the job, or to create a printer test card.
  • Page 12 Overview Top cover Duplex module and door Swing arm Printhead cartridge Print ribbon cartridge Manual card feed knob ExpPart Figure 1-5: Internal parts of the Express or Select printer Duplex module and door On the S2 printer model, this area contains the duplex mechanism, which turns the card over for printing on both sides.

  • Page 13: Pc And Software Specifications

    Overview Back of the printer Figure 1-6 shows the back of the Express or Select Class printer: ECP parallel port Contactless smart card Contact smart card Power receptacle Figure 1-6: The back of the Express or Select printer Find the following on the back of the printer: ECP parallel port Use the ECP parallel port to connect the printer's interface cable to the PC.
  • Page 14 Overview To support the printing speed that the Express or Select printer can deliver, the PC must meet the following requirements: • Have a 233 MHz (or faster) Pentium MMX-, Pentium II- or Pentium III -compatible processor The PC resources, including processor speed, memory, and available hard disk space, can have a dramatic effect on card processing speed.

  • Page 15: Chapter 2: Getting Started

    G etting started This section describes how to install and set up the Datacard® Express™ or Select™ Class photo ID printer. It describes: • General requirements for using the printer • Selecting the site • Unpacking the printer • Who to call for assistance •...

  • Page 16: Selecting The Site

    Getting started • Place the Express or Select printer in a clean office environment, protected from any type of construction. • Store all supplies (ribbons, cards, etc.) in the original packaging until loaded in the cartridges. Keep the original packaging closed. •...

  • Page 17: Environmental Requirements

    Getting started Environmental requirements The Express or Select printer requires the following environmental conditions for optimal operation: • Operating relative humidity: 20% to 80% non-condensing • Operating temperature range: 55° F to 80° F (13° C to 27° C) If you store the Express or Select printer, provide an environment with the following conditions: •...

  • Page 18: Who To Call For Assistance

    If any contents of the box are missing, contact your distributor or reseller. If you purchased your printer directly from Datacard, contact Datacard. Make sure you have the serial number, located on the bottom of the printer, when you call.
  • Page 19 Getting started The interface cable must be a shielded, Type C, IEEE 1284 parallel port cable, up to a maximum of 2 meters long. If the PC has more than one parallel port, make sure you use the ECP capable parallel port on the PC.

  • Page 20: Loading Cards

    Getting started The printer power supply automatically adjusts to the voltage of the input power. Loading cards Load cards when beginning work or when the card cartridge is low on cards or empty. You can load cards when the printer power is on or off. You can also load cards while the printer is printing.

  • Page 21: Loading The Print Ribbon

    Getting started Magnetic Stripes Figure 2-4: Load cards into the card cartridge Replace the card cartridge into the card cartridge cavity. Push the bottom of the card cartridge toward the printer until it clicks into place (see Figure 2-5.). iSEL007u Figure 2-5: Replace the card cartridge Loading the print ribbon The printer uses print ribbon with color panels, continuous color, or color and topcoat.
  • Page 22 Getting started Remove the print ribbon cartridge Lift the top cover, as shown in Figure 2-6. Figure 2-6: Open the cover Press down on the swing arm (see Figure 2-7). The push latch releases the swing arm. Lift the swing arm until it is fully open. Figure 2-7: Open the swing arm Grasp the ribbon cartridge handle, and lift up to remove the print ribbon cartridge (see...

  • Page 23: Load The Print Ribbon

    Getting started Load the print ribbon If used print ribbon is in the printer, remove the used ribbon and used ribbon spool from the ribbon cartridge shafts. The print ribbon has a negative image of the information printed on the card. Dispose of print ribbon according to your policy for protecting the data that might be visible on it.

  • Page 24: Powering On The System

    2-10 Getting started If you are installing the print ribbon for the first time be sure to print a printer test card after installing the printer driver. (See “Making and evaluating test cards” on page 2-15 for more information.) Set the print ribbon type or select autodetect. See “Working with printer settings and data”...

  • Page 25: Installing The Printer Driver

    In the Printer Name box, use the default name or change the printer name to match the name on the front of your printer. For example, you might change “Datacard Select Class” to “ImageCard S2” or “UltraGrafix S”. Do not use the <>:"/ \ and | characters in the name.

  • Page 26: Installing The Printer Driver On Windows Nt

    “Always autodetect” before moving the printer. One Express, Select, or Magna Class, or ImageCard IV printer can be installed on the PC at a time. If you have a printer driver for Datacard printer installed on this PC, see “Reinstalling the printer driver” on page 5-1 for steps to follow.
  • Page 27 2-13 Getting started Be sure you are logged in to the Windows NT system as the administrator before starting this procedure. Close all open applications. Do not close Windows NT. Insert the first Windows NT printer driver diskette into the disk drive of the PC. Select Settings and then Printers from the Start menu.

  • Page 28: Setup Tips

    2-14 Getting started Select the print ribbon type before print a test card. See “Working with printer settings and data” on page 3-1 for steps to follow. If you use a print ribbon with a topcoat (T) panel, select the topcoat pattern for the front of the card, the back of the card, or both.

  • Page 29: Making And Evaluating Test Cards

    2-15 Getting started Making and evaluating test cards You can make two types of test cards. • Printer test cards verify the function of the printer. You print them using controls on the printer. The appearance of the card is determined by the printer and the modules installed in it.

  • Page 30: Printer Test Card

    2-16 Getting started Release the Ready button. You hear a series of tones. Allow 30 to 60 seconds for the printer to begin printing the test card. The status light will flash green while the Express or Select printer is processing the data. Remove the card from the card output stacker.
  • Page 31 2-17 Getting started “Magnetic stripe encoding” on page D-1 for more information about magnetic stripe tracks. • The tracks available depend on the type of module installed. If you are not satisfied with the appearance of the test card, see “Troubleshooting”...
  • Page 32 2-18 Getting started Microsoft Print winNTtp Figure 2-15: Windows test page, landscape orientation The Windows test page has a slightly different appearance when it is printed from a network-connected client PC. The Windows test page is generated by Microsoft Windows. The small size of the card, compared to printer paper, means that some of the text is not printed on the card.

  • Page 33: Chapter 3: Using The Printer

    U sing the printer This chapter provides information to help you run the Express or Select printer effectively and efficiently. It describes: • How to work with printer settings and data • How to make cards • How to remove completed cards and rejected cards •...
  • Page 34 Using the printer • Permissions for other users of the PC The Express or Select printer driver provides help for the Default Document Properties dialog box and Windows NT provides help for the Properties dialog box. Help provides information about specific settings of the Express or Select printer driver.
  • Page 35 Using the printer Use the Default Document Properties dialog box Make sure the printer power is on and the printer is connected to the PC. Select Start from the Windows NT taskbar. From the Windows NT Start menu, select Settings and then Printers. The Printers window appears.

  • Page 36: Settings And Data For Windows 98

    Using the printer If you make changes, or if this is the first time you have viewed the Document Default Properties dialog box, click OK to save the settings and close the dialog box. Settings and data for Windows 98 Settings that control the printing and personalization of the card include: •...

  • Page 37: Using The Status Monitor

    Using the printer Figure 3-3: Express or Select Properties dialog box, Windows 98 Select the tab with the information to view or change. Select the Print on Both Sides setting before selecting the Print Ribbon Type and Topcoat Pattern. The choices available for Print Ribbon Type and Topcoat Pattern depend on the Print on Both Sides setting.

  • Page 38: Opening And Using The Status Dialog Box

    Using the printer Table 3-4: Status Monitor icons This Status Monitor The Status Monitor is suspended icon is gray. and not monitoring the printer for status, including errors. The Status Monitor automatically suspends when the Express or Select printer has not printed a card for 30 seconds or more.

  • Page 39: Viewing Status Monitor Information

    Using the printer Figure 3-5: Status dialog box Viewing Status Monitor information The Status dialog box displays the following status information: • The top line displays the current state of the Status Monitor or printer. • The second line displays any messages. •...

  • Page 40: Making Cards

    Using the printer The Quit Diagnostics button on the Status tab changes the Express or Select printer driver from diagnostics mode to printing mode. When you select this button, a message appears informing you that the printer will reset; you can resume printing cards.

  • Page 41: Removing Cards

    Using the printer – Set the magnetic stripe format and coercivity if you plan to encode magnetic stripe data. In the application, select the Express or Select printer as the current printer. Using the application's page setup feature, set the paper size to CR80 Card 2.13" x 3.38."...

  • Page 42: Responding To Messages

    3-10 Using the printer You can remove cards when the printer power is on or off. You can remove cards while the printer is printing. Completed and rejected cards are removed in the same way. Remove cards Lift the cards from the card output stacker. Dispose of partly processed cards according to your policies for handling the confidential data that might be on the cards.

  • Page 43: Shutting Down The System

    3-11 Using the printer error without the assistance of your service representative because you might damage the printer. Before you call your service representative, write down the following: – The message and message number. – The serial number of your Express or Select printer, located on the bottom panel.
  • Page 44 3-12 Using the printer Shut down the printer and system Make sure all cards have completed processing before turning off the power. Press the Power button to turn off power to the printer. Figure 3-8: Press the power button to power off the printer Follow your policy to secure unprinted card stock, supplies, and printed cards.

  • Page 45: Chapter 4: Maintaining The Printer

    M aintaining the printer This chapter provides information to help you maintain the Express™ or Select™ Class printer for optimal performance.It describes: • How to use the printer cleaning card • How to use the magnetic stripe cleaning card • How to clean the rollers in the printer •...

  • Page 46: Using The Duplex Cleaning Card

    Maintaining the printer Insert the printer cleaning card near the bottom of the card cartridge cavity (see Figure 4-2). The card is inserted as shown for all models except Express Class printers with a smart card module. For those printers, turn the card over so the arrow in on the bottom and the smart card icon is on top (see Figure 4-3).
  • Page 47 Maintaining the printer cleaning card once a month or when problems occur, such as repeated card jams in the duplex module. See “Supplies and cards” on page B-1 for ordering information. Use the duplex cleaning card Remove the card cartridge and set it aside. If the print ribbon sticks to the duplex cleaning card, remove the print ribbon and repeat this procedure with a new duplex cleaning card.

  • Page 48: Using The Magnetic Stripe Cleaning Card

    Maintaining the printer Replace the card cartridge. Push the bottom of the card cartridge until it clicks into place. The duplex module is clean and the printer is ready to resume normal operation. Using the magnetic stripe cleaning card The printer’s magnetic stripe module should be cleaned when the printer has displayed several magnetic stripe errors that list running the magnetic stripe cleaning card as a solution.

  • Page 49: Cleaning The Printer Rollers

    Maintaining the printer Remove the used magnetic stripe cleaning card. The card can be used again. Cleaning the printer rollers The rollers in the printer move the card into position to begin operations, such as printing, and move the card during operations. Clean the rollers once a month or when problems occur, such as repeated card jams.
  • Page 50 Maintaining the printer Click “Pick Motor test” and then click the Start button. Repeat steps b through d until no dirt appears on the cloth. Repeat steps a through e, placing the cloth on the second pick roller (step 2 in Figure 4-7).

  • Page 51: Cleaning The Printhead

    Maintaining the printer Print a card to verify the quality of printing. You can print a Windows test page or a card using your card creation application. Cleaning the printhead The printhead can have contamination stuck to it. You might notice it as unprinted lines on printed cards.
  • Page 52 Maintaining the printer Remove the printhead cartridge Do not touch the printing edge of the printhead cartridge. If you do, clean it, as described in “Cleaning the printhead” on page 4-7. Power off the printer. Open the top cover. Push down on the swing arm. The push latch will release the swing arm. Lift the swing arm up until it is fully open.
  • Page 53 Maintaining the printer Figure 4-10: Remove or replace the printhead cable Replace the printhead cartridge Push the printhead cable into the new printhead cartridge (see Figure 4-10). Make sure the locking tabs are in place. Do not press on the wires of the printhead cable. Align the printhead cartridge pins with the printhead cartridge slots on the swing arm (see Figure...
  • Page 54 4-10 Maintaining the printer Be sure that the tabs on the back of the printhead cartridge fit into the notches on the swing arm spring bar securely (location A in Figure 4-11). Release the latch lever when the printhead cartridge is in place. Clean the printhead.

  • Page 55: Chapter 5: Advanced Information

    The operational settings in the printer that you can change Reinstalling the printer driver Obtain the most current Express or Select Class printer driver from the Datacard Web site at www.datacard.com. You can also request the current driver from your Datacard-authorized representative.
  • Page 56 In the Printer Name box, use the default name or change the printer name to match the name on the front of your printer. For example, you might change “Datacard Select Class” to “ImageCard S2” or “UltraGrafix S”. Do not use the <>:"/ \ and | characters in the name.
  • Page 57 Advanced Information – If you use a print ribbon with a topcoat (T) panel, select the topcoat pattern for the front of the card, the back of the card, or both. – If the printer has a magnetic stripe module, select the magnetic stripe coercivity and encoding format.
  • Page 58 Advanced Information 10 Make sure the printer has a unique name on the PC. If you change the printer name, do not use the <>:"/\ and | characters in the name. The PC will not be able to enable the driver if you use those characters. –...

  • Page 59: Installing Two Printers (Windows 95/98)

    Advanced Information If you downloaded the driver from the Internet, you can delete the folders created, such as disk1, from your hard drive after installing the driver. You can also delete the downloaded file. Installing two printers (Windows 95/98) You can connect two Express or Select Class printers to a PC running the Windows 95 or Windows 98 operating system.

  • Page 60: Network Printing

    View the title bar of messages for the name of the printer to which the message applies. • You can use the Datacard QuikWorks Printer Fanout Controller to print to multiple Express or Select Class printers. This application requires QuikWorks V. 2.5 or higher.

  • Page 61: Printer And Pc Setup

    Advanced Information Printer and PC setup This section shows the components you need to use the Express or Select printer with local printer sharing. Figure 5-1: Printer sharing Network: A network must be set up and working before you begin. This document does not address network setup or requirements.

  • Page 62: Installing The Printer Driver On The Client Pc

    Advanced Information Installing the printer driver on the client PC If an Express Class, Select Class, ImageCard IV, or Magna Class printer driver is installed on the client PC, delete the printer driver and reboot the PC. Install the printer driver on the client PC Make sure that the printer and driver on the host PC are working properly before beginning this task.

  • Page 63: Perform Management Tasks At The Host Pc

    Advanced Information Perform management tasks at the host PC The user at the host PC has more control over the printer. This section describes some tasks performed at the host PC. Figure 5-2: Host PC for printer sharing For Windows NT, the user must be logged in as a user with Full Control permission.

  • Page 64: Using The Printer From The Client Pc

    5-10 Advanced Information guidance of your service representative. See“Starting or quitting diagnostics” on page 3-7 for details. • Run the firmware update utility. The host PC displays a prompt when you need to run the firmware update utility. The utility works only from a PC with the printer connected to its parallel port.

  • Page 65: Changing The Type Of Print Ribbon

    5-11 Advanced Information Changing the type of print ribbon When you change the type of print ribbon you use, perform the following tasks: • Change the print ribbon in the printer • Change the Print Ribbon Type setting • Change the card design if needed •...
  • Page 66 5-12 Advanced Information • You decide to implement a two-step printing process. You might decide to pre- print cards with information such as a logo using a monochrome ribbon, and then personalize cards using a color (YMC) ribbon. Or, you might personalize cards and then print scratch-off ribbon in an area of the card.

  • Page 67: Change The Printhead

    The method of creating an image with color ribbon is slightly different from the method of creating an image with a monochrome ribbon. Datacard provides two printheads to support the needs of the two printing methods. To achieve complete coverage without causing wrinkles or other printing problems, use the correct printhead for the type of ribbon you use.

  • Page 68: Print Sample Cards

    5-14 Advanced Information a higher intensity than larger characters. See Help for the Printhead tab for detailed steps to follow. – The correct setting produces cards that meet your guidelines. Record the new value in the log and return to printing mode. Print sample cards After the printhead, settings, and/or card design are changed, print sample cards, using the new or changed card design (s).
  • Page 69 5-15 Advanced Information You must use the PC to which the printer is connected to change operational settings. You cannot change operational settings using a PC connected through a network. You can work with the following: • Printer values Before changing any operational settings, you need to record the current values in the printer using the Printer Values tab.

  • Page 70: Chapter 6: Troubleshooting

    T roubleshooting This chapter explains how to troubleshoot the Express or Select printer and how to obtain service. It explains: • What to do if you think the printer is not working • Problems you might see in the appearance of cards •...

  • Page 71: Problems With Card Appearance

    • Printer maintenance or PC settings New Select Class printers include Datacard’s Tru Image™ processing. Cards printed with Tru Image have a different appearance than card printed with earlier Select Class printers.
  • Page 72 See Chapter 4. Two cards might have Fan cards before inserting been picked. them in the card cartridge. The print ribbon might not Obtain and use Datacard- be Datacard- recommended print recommended. ribbon. See Appendix The ribbon registration...
  • Page 73 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions One color panel is not Cards might be slipping in Use a printer cleaning aligned correctly with the card track. card, then clean the other panels. rollers. See Chapter 4. The card registration Set the position of printing.
  • Page 74 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions Card is printed upside The card creation See the information for the down (the image is rotated application has rotated the card creation application. 180 degrees). card. The card rotation setting Set the card rotation using might be incorrect.
  • Page 75 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions The printed card shows The card is scratched or If the problem occurs small unprinted spots. the card surface is frequently, obtain and use uneven. a different supply of cards. Appendix The rollers might be dirty.

  • Page 76: Topcoat Applied Using The Print Ribbon

    Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions Part or all of the printed The printhead is not Remove and reinstall the image is expanded. installed properly. printhead cartridge. See Chapter Part or all of the printed The card path may be Check the card transport image is compressed.
  • Page 77 Troubleshooting Table 6-2: Topcoat quality problems—print ribbon What you see Possible causes Solutions The topcoat shows bands The printhead intensity is Increase the printhead across the width of the too low. intensity setting for card. topcoat. See Chapter 5. The printhead is not Contact your service aligned correctly.

  • Page 78: Obtaining Service

    Troubleshooting Obtaining service For repair assistance, contact your service representative. Place the service call from a telephone close to the printer so that you can access the printer and the PC running the driver while talking to the customer support representative. Before you call for service, make sure you have the information recorded during troubleshooting, as described on page...
  • Page 79 6-10 Troubleshooting Figure 6-3: Pack an E or S printer for shipping 10 Place the protective box for your printer model: – For models E and S, place the protective box in the shipping carton with the closed end of the box toward the printer (step 1 in Figure 6-3).
  • Page 80 6-11 Troubleshooting Figure 6-4: Pack an S2 printer for shipping 14 Close the shipping carton (step 5 in Figure 6-3 Figure 6-4). 15 Secure the carton with shipping tape. Be sure to wrap around the shipping carton several times to secure it. 16 Put a shipping label on the carton.

  • Page 81: Appendix A: Safety And Compliance

    Datacard, the printer manufacturer. You may not modify the coupler or how it is used without the written permission of Datacard. You may not operate the printer after modifying the coupler or its method of operation.

  • Page 82: Liability Statement

    Liability statement This Datacard™ product has been built to the high standards of Datacard Corporation (doing business as Datacard™ Group). Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training.

  • Page 83: Acknowledgments

    Microsoft, Windows NT, and Windows are trademarks or registered trademarks of Microsoft Corporation. Datacard, ImageCard, UltraGrafix, Express, Select, Tru Image, and QuikWorks are trademarks or registered trademarks of Datacard Corporation. All other trademarks are the property of their respective owners.

  • Page 84: Personalization Supplies

    Printer components, including cables, additional supply cartridges, and the replaceable printhead cartridge Personalization supplies Print ribbon is used to personalize cards. This section describes Datacard®- recommended personalization supplies for the Express™ or Select™ printer and how to store them. Use Datacard-recommended supplies in the Express or Select printer.

  • Page 85: Supply Roll Storage

    Ribbon Part One panel set type number Panel description Colors prints: K dark blue 596230-002 Continuous dark blue Blue Not applicable 596230-003 Continuous white White Not applicable K white K red 596230-004 Continuous red Not applicable K green 596230-006 Continuous green Green Not applicable K silver...

  • Page 86: Card Size

    Card size Use CR-80 size cards with the following nominal dimensions: Length 3.37 inches 85.60 mm Width 2.125 inches 53.98 mm Thickness with 0.020 to 0.030 inches 0.500 to 0.760 mm smart card chip Thickness (all 0.020 to 0.050 inches 0.500 to 1.27 mm other cards) Actual card thickness can vary by up to ten percent from the sizes listed.

  • Page 87: Pre-Punched Cards

    Pre-punched cards You can use prepunched cards with the Express or Select printer. Figure B-2 shows where punched areas are not allowed. 0.2 in (0.51 cm) Magnetic stripe on back 0.45 in (1.14 cm) Figure B-2: Pre-punched card block-out areas The dimensions show how far from the edge any punched areas must be (dimensions include any tolerance): •...

  • Page 88: Card Storage Specifications

    • If you drop a card on the floor, do not insert it into the Express or Select printer. Card storage These guidelines apply to both printed and unprinted cards. • Cards must be stacked so that they will not shift and rub against each other. •...

  • Page 89: Duplex Cleaning Card

    You can obtain the most recent printer driver for the PC operating system you use from the Datacard Web site at www.datacard.com. You also can request the newest release of the printer driver on diskette. The part number changes with each release.

  • Page 90: Printer Components

    Printer components The Express or Select printer has a replaceable printhead. In addition, you can order additional or replacement parts for the printer. This section describes the printer parts you can order. Printhead cartridge The Express or Select printer has a replaceable printhead. The printhead is subject to wear and has a direct impact on print quality.

  • Page 91: Power Cord

    Figure B-7: Interface cable Power cord The Express or Select printer uses one of the following power cords: • U.S. power cable (part number 556766-010) iciv177u Figure B-8: U.S. power cable • European power cable (part number 806842-001) • Australian power cable (part number 806842-002) •...

  • Page 92: Print Ribbon Cartridge

    Print ribbon cartridge The print ribbon cartridge is part number 555545-999. Be sure to change the print ribbon setting in the printer driver when you change the type of print ribbon. Figure B-10: Print ribbon cartridge Card cartridge The card cartridge is different from Express and Select printers. •...

  • Page 93: Fuse

    B-10 Fuse The fuse, located in the power receptacle, is part number 804960-017. Figure B-12: Power receptacle fuse The power receptacle fuse is a 2.5 ampere slow blow fuse. User’s Guide for Express™ and Select™ Printers...

  • Page 94: Pc Settings For All Operating Systems

    P C settings This appendix provides information about the PC on which the Express or Select printer driver is installed. It describes: • Configuring the ECP parallel port • Setting port values • Setting printer permissions (Windows NT only) • Configuring the optional smart card serial port This appendix includes a section for settings that are handled the same way in all operating systems and also includes sections for each PC operating system...
  • Page 95 Setting up two ECP parallel ports Follow the instructions provided with the port to install it and set the jumpers. Record the jumper settings. The jumper settings must match the settings you choose in the Resources tab. Right-click on the My Computer icon on the desktop and then select Properties from the popup menu.

  • Page 96: Pc Settings For Windows

    Click OK on the Printer Port (LPT2) Properties dialog box and on the System Properties dialog box to save settings and close the dialog boxes. If you install the second parallel port and receive Windows errors, or if the printer does not print reliably (without displaying errors), the port might have an unresolved hardware conflict.

  • Page 97: Setting A Smart Card Serial Port-Windows Nt

    • Allow users to use all features of the printer and driver, including messages. (Messages inform users when they need to change the ribbon, load cards, and fix problems.) • Prevent any access to the printer by unauthorized users. Set printer permissions From the Windows NT taskbar select Start, then Settings, and then Printers.
  • Page 98 Set the serial port on Windows NT From the Start menu, select Settings and then Control Panel. From the Control Panel, select Ports. From the Ports dialog box, select the port, such as COM1 or COM2 (Figure C-2). Figure C-2: Ports dialog box Select the Settings button to display the port settings.

  • Page 99: Pc Settings For Windows 98

    When the settings are correct, click OK to save settings and close the dialog box. PC settings for Windows 98 This section describes the following settings for PCs running Windows 98. • Setting port values • Setting serial port values Setting port values Port values include the port to which the printer is assigned, the communication mode for the port, and printer spooling.

  • Page 100: Setting A Smart Card Serial Port-Windows 98

    Double-click the System icon. The System Properties dialog box appears. Select the Device Manager tab. Make sure View Devices by Type is selected. Click the Plus sign + next to Ports (COM & LPT) to show the available ports. The list should include an entry such as "ECP Printer port (LPT1)."...
  • Page 101 Figure C-4: Device Manager tab of System Properties dialog box Click the Plus sign + next to Ports (COM & LPT) to display a list of ports. From the Ports list, select the port, such as COM1 or COM2 (Figure C-4).
  • Page 102 Figure C-5: Settings dialog box Select the Port Settings tab. Select the following settings: Setting Value Bits per second 9600 Data bits Parity None Stop bits Flow control None When the settings are correct, click OK to save settings and close the dialog box. User’s Guide for Express™...

  • Page 103: Iata, Aba, And Tts Character Sets

    M agnetic stripe encoding This appendix describes the characters you can encode on a magnetic stripe in the Express or Select printer. It includes: • IATA, ABA, and TTS character sets • NTT character sets This appendix also describes the specifications for each track. To use custom magnetic stripe formats, such as binary or triple IATA, your application must use the SmartDriver SDK.

  • Page 104: Ntt Character Set

    NTT character set The maximum field length for NTT (Nippon Telephone & Telegraph) format is 69 characters. NTT allows spaces, numeric characters, upper case alphabetic characters, lower case alphabetic characters, and special characters. From a PC running Japanese Windows NT 4.0 or Japanese Windows 98, NTT supports 55 Katakana characters.

  • Page 105: Magnetic Stripe Settings Used By The Express Or Select Printer

    Magnetic Stripe settings used by the Express or Select printer The following table presents technical details that apply to encoding magnetic stripe data. IATA Binary Character Differential Start Sentinel (SS) % (37) ; (59) ; (59) None (ASCII character) End Sentinel (ES) ? (63) ? (63) ? (63)
  • Page 106 Index thickness 2-6, B-3 card cartridge 1-5, 2-6, B-9 AC power 1-8 card creation application 1-2, 2-15, 3-8 Administrator card output stacker 1-6 Windows NT C-3 cartridge advanced setup 3-6, 5-15 card B-9 application print ribbon 2-7, B-9 cards 3-8 printhead B-7 autodetect print ribbon 5-3 center printing 5-15...
  • Page 107 errors fixing 3-10, 6-1 magnetic stripe module exception card slot 1-5 cleaning 4-4 cleaning card B-6 default settings D-3 test card data 2-16 faded cards 6-5 track formats D-1 fixing problems 3-10, 6-1 using fonts 3-9 fuse B-10 making cards 3-8 manual card feed knob 1-7 margins hopper, card output 1-6...
  • Page 108 Index port unpack 2-3 connecting 2-4 using two 5-5 ECP capable parallel port 1-9, 2-4, C-1 values 5-15 parallel 2-4 printer driver PC requirement 1-9 about 1-2 smart card serial 2-5, C-4, C-7 change settings 3-1 position of printing 5-15 client PC 5-10 power diskettes B-6...
  • Page 109 5-15 serial port 1-8, 2-5 service messages 3-10, 3-11 obtaining 6-9 Web site who to call 2-4, 6-1 Datacard 2-11, 5-1 settings weight 2-2 operational 5-15 who to call for assistance 2-4 setup tips 2-14 Windows ship the printer 6-9...
  • Page 110 Index Windows NT network permissions 5-9 autodetect print ribbon 5-3 PC settings C-3 Default Document Properties 3-3 permissions C-3 install printer driver 2-11 reinstalling the printer driver 5-1 User’s Guide for Express™ and Select™ Class Printers...

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