6-8
Table 6-1: Print quality problems
What you see
The card shows irregular
lighter or darker spots.
Topcoat applied using the print ribbon
You might apply topcoat to the card using a T panel as part of the
print ribbon. Use this table to address problems you see with topcoat.
Table 6-2: Topcoat quality problems—print ribbon
What you see
Random scratches appear
in the topcoat of the
printed card.
#
Obtain guidance from service before performing this task.
Possible causes
The print ribbon is
wrinkling because the
intensity setting is too
high.
The printhead is not
aligned correctly.
Possible causes
The inside of the printer
might be dirty.
Supplies were
mishandled.
User's Guide for the Magna™ Class Printer
Troubleshooting
Solutions
Lower the printhead
intensity setting for color
printing. See
Chapter
Contact your service
representative.
Solutions
Run a printer cleaning
card and a duplex/overlay
cleaning card. See
Chapter
4.
Store supplies in a clean
environment. Keep
supplies in their packaging
until loaded in the
cartridge.
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5.
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