DataCard ImageCard User Manual page 109

Troubleshooting
Table 6-1: Print quality problems
What you see
The printed card shows
small unprinted spots.
The printed card shows
wavy lines along the
length of the card
(woodgrain).
The printed card shows
lighter or darker bands
across the width.
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Obtain guidance from service before performing this task.
User's Guide for the Magna™ Class Printer
Possible causes
The card is scratched or
the card surface is
uneven.
The rollers might be dirty.
The printhead intensity
setting is too high.
The print ribbon is not
loaded correctly.
The printhead is not
aligned correctly.
The printhead intensity
setting is too low.
Solutions
If the problem occurs
frequently, obtain and use
a different supply of cards.
See Appendix B.
Use a printer cleaning
card. See Chapter 4.
Lower the printhead
intensity for color (YMC)
printing. See Chapter
Load the print ribbon
again. Make sure the
cartridge is firmly seated.
See Chapter 2.
Contact your service
representative.
Increase the printhead
intensity setting for color
printing. See Chapter
6-7
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