DataCard ImageCard User Manual page 107

Troubleshooting
Table 6-1: Print quality problems
What you see
Printed card images
(photos) are blurry
Printed cards, including
text, are blurry.
All card data is positioned
unevenly on the card.
Card is printed upside
down (the image is rotated
180 degrees).
#
Obtain guidance from service before performing this task.
User's Guide for the Magna™ Class Printer
Possible causes
The image capture system
needs adjustment.
The rollers may be dirty.
The cards may not meet
specifications.
The printhead may be
dirty.
The print station needs
fine tuning.
The card registration
might be incorrect.
The print station needs
fine tuning.
The card creation
application has rotated the
card.
The card rotation setting
might be incorrect.
Solutions
See the information for the
image capture system.
Use the cleaning card.
See Chapter 4.
Obtain and use a different
supply of cards. See
Appendix B.
Clean the printhead. See
Chapter 4.
If the problem persists,
contact your service
representative.
Set the position of printing.
#
See Chapter 5.
If the problem persists,
contact your service
representative.
See the information for the
card creation application.
Set the card rotation using
the Default Document
Properties (NT) or
Properties (98) dialog box.
See Chapter 3.
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