Print Station - DataCard ImageCard User Manual

Troubleshooting

Print station

Table 6-1
print module.
Table 6-1: Print quality problems
What you see
One or more unprinted
lines run the entire length
of the card.
Part of the printed card is
blank.
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Obtain guidance from service before performing this task.
User's Guide for the Magna™ Class Printer
and Table 6-2 describe problems that can originate in the
Possible causes
The printhead might be
dirty or damaged.
Cards might not meet
specifications.
Cards might be dirty.
The printhead cartridge
might not be installed
properly
Solutions
Clean the printhead. See
Chapter 4. Run a test
card. See Chapter 2.
If cleaning does not solve
the problem, replace the
printhead. See Chapter
Obtain and use a different
supply of cards. See
Appendix B.
Increase the frequency of
cleaning. See Chapter
Run a cleaning card. See
Chapter 4.
Remove and reinstall the
printhead cartridge. See
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Chapter 4.
6-3
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4.
3.