DataCard CD820 Manuals

Manuals and User Guides for DataCard CD820. We have 5 DataCard CD820 manuals available for free PDF download: Service Manual, Installation And Administrator's Manual, User Manual, Quick Install Manual, User Reference Manual

DataCard CD820 Service Manual (476 pages)

Desktop Card Printer

Brand: DataCard | Category: Printer | Size: 7 MB

Trademark Acknowledgments
2
Proprietary Notice
2
Compliance Statements
3
Safe Human Interface
3
Revision Log
5
Table of Contents
7
Chapter 1: Introduction
19
About this Manual
21
Intended Audience
21
Safety Symbols
21
Related Manuals
22
Safety Precautions
23
Introduction to the SD/CD/CE Series Printer
24
Configuration Label
24
SD Simplex Long Enclosure
28
SD Duplex Printer
29
CD Simplex Short Enclosure
30
CD/CE Single Hopper Duplex Printer
31
CD/CE Multi-Hopper Duplex Printer
32
Printer Optional Components
33
Multi-Hopper Option
33
Embosser
34
Laminator
35
Options Available
36
Functional Block Diagrams
39
Print Engine
39
Print Engine (Options)
40
Iclass or Pcprox Plus (Contactless) Smart Card
41
SCM or Identive (Contact/Contactless) Dual Smart Card
42
OMNIKEY (Contactless)
43
OMNIKEY Single-Wire (Contactless)
44
Duali Single-Wire (Contact/Contactless) Smart Card
45
Third-Party Integrator Basic Smart Card
46
Third-Party Contact Station
47
Card Transfer (Duplex) Module
48
Electronic Lock Option
49
Printer Components
50
Sensors
50
Motors
51
Circuit Boards
52
Multi-Hopper Components
53
Sensors
53
Motors
55
Circuit Boards
56
Diagram of Boards
57
Jumper Connections on Multi-Hopper Main Board
58
Jumper Connections on Elevator Board (aux 1)
59
Jumper Connections on Shuttle Board (aux 2)
60
Lock Option Components
61
Alarm Option Components
62
Touch Screen Option Components
62
Chapter 2: Menus
63
The LCD Panel
64
Status Lights
65
LCD Menu Options
66
Printer Manager
69
Connecting to Printer Manager
69
Logging in to Printer Manager
70
Printer Manager Language Support
70
User Access Levels
70
Printer Manager Passwords
71
Printer Manager Menu Options
71
Status
72
Printer Settings
73
Troubleshooting
88
Personalization Tools
91
Embosser
92
Maintenance
93
Log out
93
Firmware Updates
94
Secure Encryption
94
Chapter 3: Theory of Operation
95
Sequence of Operation
97
Power-On Initialization
97
Multi-Hopper Initialization Sequence
97
Printer Initialization
97
Multi-Hopper Card Pick Sequence
98
Default Card Production Sequence
99
Duplex/Transfer Sequence
100
Smart Card Sequence
101
Power off Sequence
102
Card Feed
103
Card Cleaning
103
Acceptable Card Thickness and Types
103
Card Transport in Printer
104
Card Printing
105
Color Printing Sequence
105
Monochrome Printing Sequence
106
Ribbon Advance
108
Regionalized Print Ribbons
109
Identifying a Regionalized Printer
110
Identifying Regionalized Supplies
110
98Mm Ribbons
111
Regionalization Error Messages
111
Magnetic Stripe Encoding
112
Magnetic Stripe Write Operation
113
Magnetic Stripe Read Operation
114
Color Management
115
Overview
115
Color Variations
115
Other Color Variation Factors
117
Differences in Monitor and Printed Images
117
Monitor Calibration
118
Magnetic Stripe Primary Data Standards
119
ISO/IEC 7811 (Parts 2 and 6)
119
Aamva Dl/ID-2000
119
Saflok, Ving, and Timelox
119
Multiple Record Format (SDS)
120
JIS X 6302 (Type I and Type II Cards)
120
Magnetic Media Locations
121
Data Track Locations
122
Summary of Specifications
123
Character Encoding
124
5-Bit Numeric Character Set as Defined by ISO/IEC 7811
125
Smart Card Technology
126
Contact Smart Cards
127
Contactless Smart Cards
128
Communication
129
Signal Modulation
129
Signal Modulation Summary Diagram
129
Reader-To-Card Communication
131
Card-To-Reader Communication
131
Chapter 4: Adjustments
133
Factory and Power-On Settings
135
Viewing Printer Status
135
Printer Settings
136
Communication
136
Activity Log
139
Activity Log Example
140
Behavior
142
Vital Product Data
145
Front Panel
146
Print
147
Cablecompmaxstrobe
147
Cardregistration
148
Cardregistrationcalibration
149
Color Management
150
Colormatchb[0-10], Colormatchg[0-10], Colormatchr[0-10]
151
Fantempon
151
Fpower
151
Fpowercalibration
151
Fpowerduplex
152
Halfpanelstartoffset
152
Kcustom1Power
153
Kcustom1Power1200Dpi
154
Kcustom1Power600Dpi
154
Kfinetext
154
Kpower
155
Kpower1200Dpi
155
Kpowercalibration600Dpi
155
Kpowercalibration
155
Kpowercalibration1200
156
Kpowercalibration600
156
Kpowerduplex
156
Kwhiteshade
157
Leadtrim
157
Powercalibration[K,T,Ymc]98Mmoffset[600,1200]
158
Ribbonoffset
159
Ribbonstripoffset
160
Settingsgrouppurpose
160
Tpower
161
Tpowercalibration
161
Tpowerduplex
161
Trailtrim
162
Twhiteshade
162
Verticaloffset
163
Ymcminshade
164
Ymcpower
164
Ymcpower600
164
Ymcpowercalibration
165
Ymcpowercalibration600
165
Ymcpowerduplex
165
Ymcpowernosrgb
166
Ymcwhiteshade
166
Pick
167
Cardintoshuttle (Multi-Hopper Only)
167
Motorpwm
167
Multihoppercenterleftoffset (Multi-Hopper Only)
167
Multihoppercenterrightoffset (Multi-Hopper Only)
168
Multihopperxhome (Multi-Hopper Only)
168
Multihopperxright (Multi-Hopper Only)
168
Multihopperyhome (Multi-Hopper Only)
168
Multihopperyup (Multi-Hopper Only)
168
Pickautotimeout
169
Pickcardoffset
169
Pickcardoffset (1-6, Multi-Hopper Only)
170
Pickmanualtimeout
170
Pickreversepwm
170
Pickreversetime
171
Shuttlecardspeed
171
Shuttlehorizspeed
171
Shuttleverticalspeed
171
Transport Settings
172
Boostedtransportspeed
172
Ejecthopperspeed
172
Finalejectspeedstandardhopper
172
Transmedspeed
172
Transportspeed
172
Flipper
173
Barcodelocation
174
Barcodeparkoffset
174
Embosscardout
174
Flipperbarcodebackangle
174
Flipperbarcodefrontangle
174
Flipperembossangle
175
Flipperflippedangle
176
Flipperhomeoffset
176
Flipperlaminatorangle
177
Flipperregistrationoffset
177
Flipperrejectangle
177
Flipperrotationspeed
178
Flippersmartangle
178
Flippertransrampdownregspeed
178
Laminatecardout
178
Smartinoffset
179
Smartinstepspastswitch
179
Smartoutoffset
179
Magstripegeneral
180
Magstripecustomtrack
183
Magstripems2General
185
Magstripems2Customtrack
187
Emboss
189
Options
189
Laminator and Laminate Type
189
Update Password
189
Set Job Queue State
191
Print Misadjustment
192
Multi-Hopper Adjustments
193
Cardsintoshuttle Adjustment
193
Motorpwm Adjustment
194
Multihoppercenterleft Adjustment
195
Multihoppercenterright Adjustment
197
Multihopperxhome Adjustment
199
Multihopperxright Adjustment
200
Multihopperyhome Adjustment
201
Multihopperyup Adjustment
203
Pickautotimeout Adjustment
205
Pickcardoffset# Adjustment
205
Pickreversepwm Adjustment
206
Pickreversetime Adjustment
206
Shuttlecardspeed Adjustment
206
Shuttlehorizontalspeed Adjustment
206
Shuttleverticalspeed Adjustment
206
Magnetic Stripe Settings
207
Enabling the Proprietary Magnetic Stripe Option
207
Downloading the Settings File
207
Updating Settings
208
Verifying Proprietary Magnetic Stripe Option
210
Magnetic Stripe Track Height Test
211
Start Sentinel Position Adjustment
213
Updating Printer Settings
214
Back up Printer Settings
214
Back up Using Printer Manager
214
Restore Printer Settings
215
Restore Using Printer Manager
215
Chapter 5: Troubleshooting
217
General Troubleshooting Procedures
219
Non-Clearing Repetitive Messages
219
Testing Sensors
220
Making Test Cards
222
Emboss Test Cards
224
Test Patterns for Printing
226
Troubleshooting Motors
230
Printer and Hopper Motors
230
Testing the Ribbon and Pick Motors
231
Testing the Cam and Transport Motors
231
Shuttle Horizontal/Vertical Motors
231
Other Troubleshooting Procedures
232
Placing Cam in Uninstall Position
232
Testing the Thermal Printhead (TPH) Fan
232
Diagnosing the Ribbon RFID Antenna
232
Start Sentinel Adjustment Test
232
Testing Smart Cards
233
Identive Smart Card
233
Troubleshooting
234
SCM Dual Contact/Contactless
235
HID Iclass Reader/Writer Contactless
239
Pcprox Plus Contactless
241
OMNIKEY Contactless
243
OMNIKEY Single Wire Contactless
245
Duali Single-Wire Smart Card
248
Third-Party Basic Smart Card Integrator
251
Third Party Basic Smart Card Integrator
251
Performance Problems
252
Print Quality
252
Printer Initialization Errors
254
Card Jams at Input
255
Card Stalls at Output Stacker
255
Card Jams in Printing Area
256
Ribbon Break Errors
256
Driver and SDK Messages and Conditions
257
General Notes
257
Lost or Jammed Cards
257
Driver Messages
258
Troubleshooting
258
Responding to Driver Messages
260
500: the Printer Is Not Available
260
501: the Printer Connection was Lost
260
502: the Card Data Is Missing or Is Not Usable
260
505: USB Communication Issue
261
506: a Card Is Currently Processing
261
507: the Printer Is Unlocked
261
508: the Printer Is Shutting down
261
509: the Printer Is Offline or Suspended
261
Driver SDK Messages
262
Responding to Driver SDK Messages
262
511: Cannot Lock or Unlock the Printer. Locks Are Not Installed
262
512: Cannot Lock or Unlock the Printer. the Password Is Incorrect or Invalid
262
513: Cannot Lock or Unlock the Printer. the Printer Is Busy
262
514: Cannot Lock or Unlock the Printer. the Cover Is Open
262
LCD Messages and Conditions
263
Messages on the Printer LCD
263
Printer Messages (100-124, 149-173, 224)
263
Embosser Messages (125 - 148)
265
Laminator Messages (177, 196 - 223)
266
Responding to Printer Messages (100-124, 149-173, 224)
268
Close and Lock Doors
268
100: Request Not Supported
268
101: Job Could Not Complete
268
102: Card Not in Position
269
103: Printer Problem
270
104: Critical Problem
271
105: Magstripe Data Error
272
106: Magstripe Data Not Found
273
107: Magstripe Read Data Error
273
108: Magstripe Read no Data
273
109: Print Ribbon Problem
274
110: Print Ribbon out or Missing
275
111: Card Not Picked
275
112: Card Hopper Empty
276
113: Close Cover to Continue
276
114: Cover Opened During Job
277
115: Wait for Print Temperature
277
116: Magstripe Not Available
278
117: Reader Not Available
278
118: Print Ribbon Type Problem
278
119: Print Ribbon Not Supported
279
120: User Paused the Printer
279
121: Print Ribbon Not Identified
279
122: Magstripe Format Problem
280
123: Insert New Card Side 1 up
280
124: Insert same Card Side 2 up
280
149: Option Not Installed
280
150: Print While Unlocked
281
151: Failed to Lock
281
152: Insert New Card Side 2 up
281
153: Insert same Card Side 2 up
281
170: Insert New Card Side 1 up
281
171: Insert same Card Side 1 up
282
172: Insert Cleaning Card
282
173: Improper Shutdown
282
224: Supply Region Not Valid
282
Return Shipment for Service
283
Deactivate Printer for Secure Shipment
283
Package the Components
283
Chapter 6: Maintenance
285
Required Tools and Supplies
286
Preventive Maintenance Schedule
287
Operator Procedures
288
Clean the Printer
288
Run a Cleaning Card
289
Single Hopper
289
Optional Multi-Hopper
292
Cleaning the Thermal Printhead (TPH)
296
Service Procedures
297
Printer Procedures
297
Mechanical Inspection
297
Cleaning the Interior of the Printer
304
Lubricating the Grease Points
305
Lubricating the Magnetic Stripe Assembly
308
Cleaning the Rollers
309
Maintaining the Smart Card Module
311
Inspecting for Card Quality
312
Maintaining the Magnetic Stripe Module
312
Multi-Hopper Procedures
312
Chapter 7: Removing Covers
313
Removing Single Hopper Covers and Enclosure
314
Separating the Printer from the Laminator
318
Separating the Printer from the Embosser
321
Removing Multi-Hopper Covers and Enclosure
323
Removing Multi-Hopper Front Door
324
Removing Hopper Enclosure
325
Removing Printer Enclosure
325
Removing Printer with Hopper from Base
327
Chapter 8: Removal and Replacement
331
Introduction to this Chapter
334
General Notes
334
Required Tools and Supplies
334
For Magnetic Stripe Option
335
For Smart Card Option
335
Printer Components
336
Cable Routing
336
Transport Cables
336
Smart Card and Duplex Cable Routing
337
Swingarm Cable Routing
338
Freeing Cables from Clamps
339
Functional Block Diagrams
339
Exterior Components
340
Ribbon Cartridge
340
Ribbon Cartridge Lid
341
Swingarm Lid, Enclosure Flap
343
Single Card Tray
344
100-Card Input Lid and Cover
344
Tray Assembly
345
Front Bezel, LCD Interface Panel, Single Hopper, 25-Card Output
346
LCD Interface Panel Routing, Single Hopper
347
Simplex Base
348
Tray
349
Pick Gate and Pick Gate Spring
349
Pick Roller Assembly
350
Picker Crankshaft, Pick Block Assembly
351
Transport Components
352
Timing Belt
352
Belt Plate
353
Platen Roller Assembly
354
Card Guide/Spring and Registration Drive Assembly
355
Backup Roller, Registration Backup and Top Cleaning Rollers
358
Backup Roller Springs and Brackets, Capstan Roller Sleeve
360
Belt Tensioner and Spring, Idler Pulleys
361
Cam Slide
362
Cam, Cam Shaft, Cam Gear, Cam Idler Gear
363
Swingarm Components
364
Ferrite Bead
364
Thermal Printhead (TPH)
365
Fan
367
Swingarm, Torsion Spring, Damper
368
Removal and Replacement
368
Print Engine Sensors
370
Head Latch Sensor
370
Ribbon Index Sensor, Ribbon Bridge
371
Card Input Sensor
372
Card Exit Sensor
373
Cam Home Sensor
374
Print Engine Motors
375
Pick Motor and Pick Drive Gear
375
Ribbon Motor, Ribbon Drive Gear
376
Cam Drive Motor Assembly
377
Transport Motor Assembly
378
Circuit Board Components
379
Print Engine Drive Board
379
Loading Settings File into Drive Board
381
Sensor Encoder Cable Assembly (RFID)
383
Ribbon Motion Magnetic Encoder Board
384
Duali Daughter Board
385
Magnetic Stripe Option
386
Magnetic Stripe Board ISO (IAT) and JIS (NTT)
386
Magnetic Stripe Optical Encoder and Mounting
387
Magnetic Stripe Rocker Assembly and Read/Write Head
388
Smart Card Options
389
Smart Card Assembly
389
Smart Card Circuit Board
390
Smart Card Lid Assembly
391
Smart Card Contact Board
392
Smart Card Station Spring
393
Smart Card Gate Roller
394
Smart Card Cable Connector
395
Card Guide
396
Dual Reader Board (Contact/Contactless)
397
I-Class Read/Write Board
398
Duali Single Wire Smartcard
399
Duplex Frame
401
Duplex Home Sensor
402
Transfer (Duplex) Transport and Flipper Motors
403
Duplex Circuit Board
404
Duplex Backup Idler Roller, Springs
405
Flipper Assembly and Transport Gear
406
Duplex Drive Rollers and Body Gear
407
Lock Components
408
Lock Assembly
409
Lock Motor
410
Eccentric Gear, Swingarm Latch, and Springs
411
Lock Control Board
412
Lock Home Sensor
414
Single Hopper Open Sensor
415
Chapter 9: Multi-Hopper Removal and Replacement
417
Multi-Hopper Unit
418
General Notes
418
Required Tools
418
Assemblies in Multi-Hopper Unit
421
Static Brushes in Shuttle
426
Rollers in Shuttle
426
XY Transport and Tower Assembly
429
LCD Panel
431
Hoppers
432
Hopper Picker Crankshaft and Pick Block
435
Hopper Pick Gate/Roller and Spring Assembly
435
Hopper Motors
437
Shuttle Horizontal (X) Motor and Belt
437
Shuttle Vertical (Y) Motor and Belt
438
Shuttle Card Transport Motor
439
Hopper # Pick Motors and Gears
441
Sensors
442
Input Hopper Door
443
Shuttle Vertical (Y) Home/Up Sensors
444
Shuttle Horizontal (X) Home/Right Sensors
445
Shuttle Card Entry/Exit Sensors
446
Circuit Boards
447
Multi-Hopper Main Board
447
Elevator (X, aux 1) Board
448
Shuttle (Y, aux 2) Board
449
Alarm Option
451
Tilt Sensor
452
Cover Alarm Sensor
453
Alarm Board in Multi-Hopper
454
Touch Screen Option
455
Appendix A: Kiosk Option
457
Kiosk Card Output Location
458
Single Hopper Version
458
Multi-Hopper Version
460
Card Guide Integration
462
Exit Transport Components
463
Sensors
464
Motors
464
Kiosk Software Adjustments in Printer Manager
465
Troubleshooting Selections for Kiosk
465
Exit Transport Sensors
465
Printer Offsets for Kiosk
466
Autopoweronboard
466
Rearejectmanualtimeout
467
Rearejectretrycount
468
Test Rearcardport Trans
468
Kiosk Test Card
469
Kiosk Messages and Conditions
470
Responding to Messages
470
246: Card Not Rear Ejected
470
Kiosk Option Remove and Replace
471
Printer Remove and Replace
475
Power Switch Board
475
Removal and Replacement
475

DataCard CD820 Installation And Administrator's Manual (130 pages)

Brand: DataCard | Category: Printer | Size: 1 MB

Proprietary Notice
2
Trademark Acknowledgments
2
Compliance Statements
3
Notice for Canada
4
Regulatory Compliance
4
Notice for Japan
5
Revision Log
7
Table of Contents
9
Chapter 1: Installation

13
- PC Requirements
  
  13
- Ethernet Requirements
  
  14
- USB Requirements
  
  14
- Electrical Requirements
  
  14
- Site Requirements
  
  15
  - Printer Dimensions
    15
  - Clearance Requirements
    16
- Secure Printing Requirements
  
  17
- Set up the Printer
  
  18
  - Prepare the Printer
    18
    
    Load Cards
    18
    
    Load the Print Ribbon
    19
    
    Load the Cleaning Sleeve
    19
    
    Install the Ribbon Cartridge
    20
  - Install Optional Equipment
    21
    
    Install a Large Output Hopper
    21
    
    Install the 200-Card Input Hopper
    23
    
    Install the Optional Cable Lock
    24
- Plug in and Power on the Printer
  
  25
- Use the Front Panel
  
  26
- Configure the Printer
  
  26
  - Use Ipv6 Addressing
    26
  - Enable Ipv6
    27
- Use the Card Printer Driver
  
  28
- Use Opencard Data Format
  
  29
Chapter 2: Elements of Card Design

31
- Basic Card Design
  
  31
- Printing Design
  
  32
  - Color Printing
    32
    
    Full-Panel Ribbon
    32
    
    Short-Panel Ribbon
    33
    
    Split-Ribbon Color Printing
    33
    
    Manage Color
    33
    
    Print Text in Color
    33
    
    Print Graphics in Color
    34
  - Monochrome Printing
    34
    
    Monochrome Printing with Full-Color Ribbon
    34
    
    Monochrome Ribbon
    35
    
    Ribbon Saver
    35
    
    Print Text in Monochrome
    35
  - Print Bar Codes
    36
    
    Bar Code Guidelines
    36
    
    Test Bar Codes
    37
    
    Card Design Changes that Affect Bar Codes
    38
    
    Print Bar Codes with the Card Printer Driver
    38
  - Apply Topcoat
    39
  - Non-Printing Areas
    39
    
    Standard Magnetic Stripe Non-Printing Area
    40
    
    Standard Smart Card Non-Printing Area
    40
    
    Custom Non-Printing Areas
    40
  - Card Layout
    41
    
    Margins
    41
    
    Backgrounds
    42
    
    Image Placement
    42
- Magnetic Stripe Design
  
  43
  - Magnetic Stripe Data Formats
    43
    
    Three-Track Option (ISO/IAT)
    43
    
    Single-Track Option (JIS)
    44
  - Magnetic Stripe Coercivity
    45
- Smart Card Design
  
  45
- Settings for Card Design in Printer Manager
  
  47
Chapter 3: Printer Manager

49
- Printer Manager
  
  49
  - Printer Manager User Access Levels
    50
    
    Webuser
    50
    
    Webadmin
    50
    
    Webservice
    50
  - Access Printer Manager
    50
  - Printer Manager Settings
    53
  - Print a Printer Manager Page
    53
- Use Printer Manager
  
  53
  - Status Menu
    54
  - Printer Setting Menu
    56
    
    Communication
    58
    
    Activitylog
    61
    
    Behavior
    63
    
    Vitalproductdata
    65
    
    Frontpanel
    66
    
    Print
    67
    
    Pick
    73
    
    Transport
    73
    
    Flipper
    73
    
    Magstripegeneral
    74
    
    Magstripecustomtrack 1-3
    76
    
    Laminator
    78
    
    Exceptioncardimpress
    81
    
    Exceptioncardnumber
    82
    
    Heaterminutestopower
    82
    
    Impresserspeed
    84
    
    Laminatetype
    85
    
    Update Password
    88
    
    Set Job Queue State
    89
  - Troubleshooting Menu
    90
    
    Test Card
    91
    
    Activity Log
    94
    
    Reset Log
    94
    
    Print Request Log
    94
    
    Reset Counters
    94
    
    Printer Reset
    94
  - Personalization Tools Menu
    95
    
    Managed Items
    95
    
    Add Card Stock
    95
  - Maintenance Menu
    96
    
    Cleaning
    96
    
    Updates
    97
  - Log out Menu
    98
Chapter 4: Supplies and Parts

99
- Print Ribbon
  
  100
  - Color Print Ribbon
    100
    
    Full-Panel Color Print Ribbon
    100
    
    Short-Panel Color Print Ribbon
    100
    
    Color Print Ribbon Kits
    101
  - Monochrome Print Ribbon
    101
    
    Monochrome Print Ribbon Kits
    102
    
    Ribbon Saver
    102
  - Print Ribbon Storage Guidelines
    103
- Laminator Supplies
  
  104
  - Topcoat and Patch Overlays
    104
  - Overlay Storage Guidelines
    106
- Cards
  
  107
  - Card Size
    107
  - Card Material
    107
  - Pre-Punched Cards
    107
  - New Cards for Color Printing
    107
  - Adhesive-Backed Cards
    108
  - Card Quality Guidelines
    108
    
    Card Surface
    108
    
    Card Handling
    108
    
    Card Storage
    109
- Cleaning Supplies
  
  109
- Replacement Parts
  
  110
  - Printhead Cartridge
    110
  - Print Ribbon Cartridge
    110
  - Cleaning Roller Spindle
    110
  - Laminator Cartridges
    110
  - Impresser die
    110
- Optional Equipment
  
  111
  - Large Output Hopper
    111
  - 200-Card Input Hopper
    111
  - Cable Lock
    111
- Cables and Power Supplies
  
  112
  - Data Cables
    112
    
    USB Cable
    112
    
    Network Cable
    112
    
    USB Smart Card Cable
    112
  - Power Supplies
    112
  - Power Cords
    113
Appendix A: SD460 Laminating System

115
- About the SD460 System
  
  115
- SD460 Site Requirements
  
  116
  - System Dimensions
    116
  - Clearance Requirements
    117
- SD460 Electrical Requirements
  
  117
- Unpack the System
  
  118
- Bolt-Down Option
  
  119
- Assemble the Printer and Laminator
  
  121
- Connect the Power Cords
  
  122
- Connect the SD460 System to a PC
  
  123
  - Connect a USB Cable
    123
  - Connect a Network Cable
    123
- Load Laminator Overlay Material
  
  124
- Power on the System
  
  126
- Print a Test Card
  
  126
  - Use the Card Printer Driver
    126
  - Use the Printer LCD Panel
    127
  - Use Printer Manager
    128
  - Verify the Test Card
    130

DataCard CD820 User Manual (72 pages)

Instant Issuance System

Brand: DataCard | Category: Printer | Size: 0 MB

Proprietary Notice
2
Trademark Acknowledgments
2
Compliance Statements
3
Notice for Canada
4
Regulatory Compliance
4
Notice for Japan
5
Revision Log
7
Table of Contents
9
Chapter 1: Introduction

13
- About this Manual
  
  13
- Intended Audience
  
  13
- Technical Support
  
  13
Chapter 2: About the Printer

15
- About the CD820 Instant Issuance System
  
  15
- Printer Components
  
  15
  - Printer Left Side
    16
  - Printer Right Side
    17
  - Printer with Single Input Hopper
    18
  - Printer with Optional Multi-Hopper
    19
  - Print Ribbon Cartridge
    20
  - System Label
    20
Chapter 3: Using the System

23
- How the Card Travels
  
  23
- Card Printer System Overview
  
  24
  - Equipment
    24
  - Tasks and Users
    24
- Printer Controls
  
  25
  - Power Button
    25
  - Down Arrow, up Arrow, and Enter Key
    25
  - User Button and Light
    26
  - Ribbon Light
    27
  - Card Light
    27
  - LCD Panel Menus
    28
- Retrieve the Printer's Network IP Address
  
  30
- Print a Test Card
  
  32
- Load and Replace Supplies
  
  33
  - Load Cards
    33
    
    Single Hopper
    33
    
    Optional Multi-Hopper
    33
    
    Use the Exception Slot
    34
  - Load the Print Ribbon
    34
  - Load the Cleaning Sleeve
    35
  - Install the Ribbon Cartridge
    36
Chapter 4: Printing Cards

37
- Before Starting to Print
  
  37
- Print from Cardwizard Issuance Software
  
  38
Chapter 5: System Maintenance

39
- Maintain the Printer
  
  39
- Clean the Printhead
  
  40
- Run a Cleaning Card
  
  42
  - Single Hopper
    42
  - Optional Multi-Hopper
    45
    
    Prepare the Printer for Cleaning
    45
    
    Clean the Printer
    46
    
    Clean the Multi-Hopper Rollers
    47
    
    Prepare the Printer for Use
    47
Chapter 6: Troubleshooting

49
- Locate a Problem Within the Card Production System
  
  50
- Locate a Problem with Basic Printer Functions
  
  51
- Installation Problems
  
  52
  - USB Installation Troubleshooting
    52
  - Network Installation Troubleshooting
    53
- Card Appearance
  
  53
- Magnetic Stripe Problems
  
  58
- Use Advanced Troubleshooting Tools
  
  59
- Card Jams
  
  60
- Repair a Broken Ribbon
  
  61
- Messages and Conditions
  
  61
  - Messages on the Printer LCD
    61
  - Messages from Printer Manager
    63
  - Other Messages
    63
  - Respond to Messages
    64
    
    Close and Lock Doors
    64
    
    100: Request Not Supported
    64
    
    101: Job Could Not Complete
    64
    
    102: Card Not in Position
    64
    
    103: Printer Problem
    65
    
    104: Critical Problem
    65
    
    105: Magstripe Data Error
    65
    
    106: Magstripe Data Not Found
    65
    
    107: Magstripe Read Data Error
    66
    
    108: Magstripe Read no Data
    66
    
    109: Print Ribbon Problem
    66
    
    110: Print Ribbon out or Missing
    67
    
    111: Card Not Picked
    67
  - 112: Card Hopper Empty
    67
  - 113: Close Cover to Continue
    68
  - 114: Cover Opened During Job
    68
  - 116: Magstripe Not Available
    69
  - 117: Reader Not Available
    69
  - 118: Print Ribbon Type Problem
    69
  - 119: Print Ribbon Not Supported
    70
  - 120: User Paused the Printer
    70
  - 121: Print Ribbon Not Identified
    70
  - 122: Magstripe Format Problem
    70
  - 123: Insert New Card Side 1 up
    70
  - 124: Insert same Card Side 2 up
    71
  - 149: Option Not Installed
    71
  - 150: Print While Unlocked
    71
  - 151: Failed to Lock
    71
  - 152: Insert New Card Side 2 up
    71
  - 153: Insert same Card Side 2 up
    72
  - 170: Insert New Card Side 1 up
    72
  - 171: Insert same Card Side 1 up
    72
  - 172: Insert Cleaning Card
    72
  - 173: Improper Shutdown
    72
  - 245: Configuration Error
    72

DataCard CD820 User Reference Manual (11 pages)

Brand: DataCard | Category: Printer | Size: 0 MB

DataCard CD820 Quick Install Manual (17 pages)

Instant Issuance System

Brand: DataCard | Category: Printer | Size: 0 MB

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Table of Contents

Chapter 1: Installation

PC Requirements

Ethernet Requirements

USB Requirements

Electrical Requirements

Site Requirements

Secure Printing Requirements

Set up the Printer

Plug in and Power on the Printer

Use the Front Panel

Configure the Printer

Use the Card Printer Driver

Use Opencard Data Format

Chapter 2: Elements of Card Design

Basic Card Design

Printing Design

Magnetic Stripe Design

Smart Card Design

Settings for Card Design in Printer Manager

Chapter 3: Printer Manager

Printer Manager

Use Printer Manager

Chapter 4: Supplies and Parts

Print Ribbon

Laminator Supplies

Cards

Cleaning Supplies

Replacement Parts

Optional Equipment

Cables and Power Supplies

Appendix A: SD460 Laminating System

About the SD460 System

SD460 Site Requirements

SD460 Electrical Requirements

Unpack the System

Bolt-Down Option

Assemble the Printer and Laminator

Connect the Power Cords

Connect the SD460 System to a PC

Load Laminator Overlay Material

Power on the System

Print a Test Card

DataCard CD820 User Manual (72 pages)

Table of Contents

Chapter 1: Introduction

About this Manual

Intended Audience

Technical Support

Chapter 2: About the Printer

About the CD820 Instant Issuance System

Printer Components

Chapter 3: Using the System

How the Card Travels

Card Printer System Overview

Printer Controls

Retrieve the Printer's Network IP Address

Print a Test Card

Load and Replace Supplies

Chapter 4: Printing Cards

Before Starting to Print

Print from Cardwizard Issuance Software

Chapter 5: System Maintenance

Maintain the Printer

Clean the Printhead

Run a Cleaning Card

Chapter 6: Troubleshooting

Locate a Problem Within the Card Production System

Locate a Problem with Basic Printer Functions

Installation Problems

Card Appearance

Magnetic Stripe Problems

Use Advanced Troubleshooting Tools

Card Jams

Repair a Broken Ribbon

Messages and Conditions