Precor Experience 700 Series Service Manual
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Precor Experience 700 Series Service Manual

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Experience™ Series 700 line
TRM700-16/18 Treadmills

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  • Page 1 Service Manual Experience™ Series 700 line TRM700-16/18 Treadmills...

  • Page 2: Table Of Contents

    Specification Summary Fastener Torque Specification Calibration Specification Belt Tension Specification Bolt Grade Identification Bolt Grade Markings Chart Parts Lubricants Cleaning Procedure Approved Cleaning Products Cleaning Procedure Power Requirements Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ii any questions.
  • Page 3 Diagnostics menu access Touchscreen Display Calibration shortcut Debug Information Report shortcut Navigating the Service Menus P10, P30, P30i and P31 LED consoles P10, P30 and P31 consoles Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.
  • Page 4 Drive Belt Tension and Alignment Adjustment About Specifications Procedure Legacy Frame Drive Belt Tension and Alignment Common Frame Drive Belt Tension and Alignment Running Belt Tension and Tracking Adjustment About Videos Tools Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iv any questions.
  • Page 5 Dash Top and Bottom Cover Replacement Side Arm Upper/Lower Covers Replacement Power Cord Replacement About Procedure ON/OFF SW Circuit Breaker Replacement About Wire Diagram Procedure ASL PCA Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page v any questions.
  • Page 6 Common Frame Drive Belt Replacement Drive Motor Replacement About Procedure Legacy Frame Drive Motor Replacement Common Frame Drive Motor Replacement Drive Roller Replacement About Procedure Legacy Frame Drive Roller Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vi any questions.
  • Page 7 Validate the customer reported issue Verify Input Power Verify (reproduce) the customer issue Verify the Club Settings Verify service bulletin and software update incorporation Verify console operation Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vii any questions.
  • Page 8 Input Power Troubleshooting Console Power Troubleshooting Communications Error Troubleshooting Machine Controls Troubleshooting Auto Stop Troubleshooting E-Stop not Communicating Troubleshooting Heart Rate Monitor Troubleshooting Drive Motor System Troubleshooting Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page viii any questions.
  • Page 9 Ordering Parts Common Frame Drive Roller Common Frame Take-up Roller Common Frame Running Deck Landing Trim End Cap Covers Drive Belt Tension Adjustment Dust Guard System Wiring Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ix any questions.
  • Page 10 Parts List - Common Frame Appendix A : Edition Information Edition Additional Documentation Copyright Appendix B : Notices and Safety Trademarks Intellectual Property Warranty Safety Notices Service Safety Guidelines Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page x any questions.

  • Page 11: Introduction

    Introduction Only Precor certified technicians are authorized to service Precor equipment. If you are not a Precor certified servicer, you must not attempt to service any Precor product. Call your dealer for service information WARNING: This service documentation is for use by Precor certified servicer pro- viders only.

  • Page 12: Service Manual Contents

    Common Frame Update Precor has implemented a new common frame weldment starting 05/14/2019 that is used on the TRM600, TRM700, and TRM800 Experience™ Series treadmills. This manual will provide separate service information for both the original "Legacy" frame and new "Com- mon"...
  • Page 13 1 Introduction Additional Service Documentation and Videos "Parts " on page 302 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 3 any questions.

  • Page 14: Service Safety Guidelines

    Service Safety Guidelines WARNING: Only Precor certified servicers and technicians are permitted to ser- vice Precor products. Personal injury can result from electrical shock and/or mech- anical moving parts. Review the following safety information prior to servicing the equipment. This safety inform- ation will help to prevent personal injury or damage to the equipment while servicing the equipment.
  • Page 15 Remove jewelry (especially from ears and neck). Tie up long hair. Remove neck ties. Do not wear loose clothing. See Also "Notices and Safety" on page ii "Safety Notices" on page iii Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 5 any questions.

  • Page 16: General Information

    Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 6 any questions.
  • Page 17 Ground Effects Impact Control System: Patented treadmill design that out performs a nat- ural running surface, absorbs high-impact movement, reduces joint stress and minimizes fatigue and supports a solid and controlled push off. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 7 any questions.

  • Page 18: Model And Serial Numbers

    EFX: Mov Ramp/Mov SCL StairClimber Arms 4-Precision, Con- RBK: Standard features sumer UBK: Standard features 2-Energy, Consumer Treadmill Elliptical Fitness Crosstrainer Adaptive Motion Trainer Upright Bike Recumbent Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 8 any questions.

  • Page 19: Serial Numbers

    Note: Always use the frame serial number label to verify the machine serial num- ber. Do not use a label attached to a plastic cover, the cover may have been Spinner Indoor Cycle Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 9 any questions.

  • Page 20: Orientation

    The equipment orientation (front, right, left, & back) is referenced to an exerciser standing on the running belt/deck facing the console. Covers and Panels Covers and Panels Equipment cover and access panel locations. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 10 any questions.

  • Page 21: Tools And Supplies

    • US & metric Allen wrench set • Cutters • 7/16” Allen key, socket mounted • Rubber mallet • Pliers • Tape measure /Straight edge ruler • Inner and outer snap ring pliers Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 11 any questions.

  • Page 22: Specification Summary

    6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Heart Rate Radio Frequency: Identifies electromagnetic signals with frequency spectrum between the 3 kHz (3,000 hertz) to 300 GHz (300 billion hertz) range. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 12 any questions.

  • Page 23: Calibration Specification

    Bolt grade markings are used to categorize bolts according to the bolt material, man- ufacturing process, and mechanical properties. The grade of the bolt is stamped on the head of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 13 any questions.

  • Page 24: Bolt Grade Markings Chart

    Parts IMPORTANT: Always purchase OEM replacement parts and hardware from Pre- cor. If you use parts not approved by Precor, you could void the Precor Limited War- ranty. Use of parts not approved by Precor may cause injury. There is a copy of the parts Exploded View Diagram and Parts Identification List included in the Parts chapter (see Parts)that you can use as a quick reference.

  • Page 25: Lubricants

    1 part mild soap to 30 parts water (recommend Simple Green cleaner or equi- valent). Athletic equipment cleaner, 9x7 pre-saturated wipes (ATHLETIX PRODUCTS). Enivir O Safe oxygen enhanced cleaner or Enviro Safe glass and multitask cleaner concentrate. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 15 any questions.

  • Page 26: Cleaning Procedure

    Generic cleaning procedure applicable to all Precor equipment: TIP: There are many product specific PREVENTATIVE MAINTENANCE cleaning videos available on the Precor Connect SERVICE VIDEOS web page. Log in to your Precor Connect servicer account and select SERVICE VIDEOS, see SERVICE VIDEOS.

  • Page 27: Plugs And Outlets

    Individual branch circuit requirement (US and Canada installations) Each Precor treadmill must be connected to a separate 20 amp individual branch circuit out- let. No other devices can be connected to the same circuit outlet except for one optional PVS (Personal Viewing System) display if installed.
  • Page 28 Your equipment comes with a power cable that meets your local electrical code require- ments along with the equipment. Precor commercial treadmills must be connected to a 20 amp individual branch circuit that can be shared only with one PVS.

  • Page 29: Console & Pvs Display Power Requirements

    The machine power cord must be plugged in and switched ON to power up and use the console. The console power is independent of the machine workout oper- ation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 19 any questions.

  • Page 30: Touchscreen Consoles (P62, P80, And P82)

    43 W max AC/DC adapter specification: AC/DC Adaptor Specification input voltage 100v-240v output power rating 60W/12Vdc/5A Direct Current: electrical current that only flows in one direction. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 20 any questions.

  • Page 31: Cable Tv Rf Power Requirements

    N after the receiver filters: in terms of power: CNR = C/N, in terms of decibels CNR (dB) = 10Log(C/N) = C (dBm) – N (dBm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 21 any questions.

  • Page 32: Ethernet (Lan) Input Signal Requirements

    The touchscreen consoles P62, P80, and P82) use a security token for communication to the Precor servers. The security token is a hash string that is sent with every API call from the FE’s to the Amazon Cloud. The security token originates after the equipment is registered at the location.
  • Page 33 2 General Information Equipment Spacing Requirement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 23 any questions.

  • Page 34: Operation Verification

    1. Access the Service menu (51765761) and perform the following console System Tests (Settings > System Settings > System Tests): Touchscreen Calibration: Follow screen prompts to complete test. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 24 any questions.
  • Page 35 Verify that the lift motor operation is smooth while changing the INCLINE from minimum to maximum levels. Verify that the console INCLINE level indicators and user workout displays are showing correct information. Running Belt Test (Internet Only) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 25 any questions.
  • Page 36 Emergency Stop: Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop. Handheld Handlebar Heart Rate Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 26 any questions.
  • Page 37 4. On successful completion of all verification tests, return to service. ANT+ (pronounced ant plus) is a wireless protocol for monitoring sensor data such as a person's heart rate or a bicycle's tire pressure Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 27 any questions.

  • Page 38: Standard Service Menus

    Standard Service Menus About There is a set of equipment Standard Service Menus that are supported across Precor car- dio product lines designed to allow servicers and clubs to manage, configure/setup, and maintain/test the equipment: The service menus are grouped into functional service cat-...

  • Page 39: Touchscreen Consoles: P62, P80, And P82

    Note: Service access code 65 "Information Display" is not used on touchscreen consoles. The Information Display menus are integrated into the Service Settings menus. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 29 any questions.

  • Page 40: How To Access The Standard Service Menus

    Have the service access code ready and then use the following instructions to access the standard service menu: Steps: P10/P30/P31 Press the PAUSE hardkey and immediately use the keypad to type in consoles: the access code. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 30 any questions.

  • Page 41: P80 Touchscreen Console

    3. Use the touch keypad to type in the service access code. P62 and P82 touchscreen consoles Diagnostics menu access Have the service access code ready and then use the following instructions to access the standard service menu: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 31 any questions.

  • Page 42: Touchscreen Display Calibration Shortcut

    2. Press and hold the VOL down key while pressing CH up >CH down > CH down > CH up: 3. At the Sign-In screen, type in the service access code. Touchscreen Display Calibration shortcut Console shortcut to access the Touchscreen Calibration test. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 32 any questions.

  • Page 43: Debug Information Report Shortcut

    Short for Universal Serial Bus, is an industry standard developed in the mid-1990s that defines the cables, connectors and communications protocols used in a bus for connection, communication, and power supply between computers and electronic devices. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 33 any questions.
  • Page 44 4 Standard Service Menus How to Access the Standard Service Menus IMPORTANT: Do not remove the USB drive until the "Report was successful" mes- sage is shown, (approx. 1 min). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 34 any questions.

  • Page 45: Navigating The Service Menus

    Error Log or show the "Stuck Key" mes- sage when there are no logged errors. INCLINE numeric keys Use as the numeric keypad to type in numeric inputs (access codes etc.). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 35 any questions.

  • Page 46: P80 And P82 Touchscreen Consoles

    Scroll Up/Dwn Use your finger to select while swiping your finger Up/Dwn to scroll through menu lists. Some menus provide an on-screen scroll bar to scroll Up/Dwn. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 36 any questions.

  • Page 47: Led Console Standard Service Menus

    Tests the console LEDs. Successively press the OK key to DISPLAY TEST verify each group of LEDs and verify that all LEDs illuminate. Press Back to exit the test. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 37 any questions.
  • Page 48 Active Status Light: Service and maintenance status light. Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 38 any questions.

  • Page 49: Club Settings Menu (5651565)

    (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Emergency Stop: Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 39 any questions.
  • Page 50 Either enabled or disabled, the setting allows the unit to access specialized fitness tests designed for police, fire fighters and the HIDDEN PROGRAMS military. Default: disabled Elliptical Fitness Crosstrainer Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 40 any questions.

  • Page 51: Information Display

    TRM800 version 1 treadmills mfg. dates 2010 thru 2014. TRM800 version 1 treadmills mfg. dates 2010 thru 2014. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 41 any questions.
  • Page 52 The console upper base software version information. MAIN CONSOLE SW* *P31 console only. Treadmill Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 42 any questions.
  • Page 53 (1)  Only used on products with the ASL feature. Not included on the EFX600 series, the TRM600 series, or the TRM800-10 (TRM10/GEN06) series products. (2)  TRM600 series treadmills only. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 43 any questions.

  • Page 54: Touchscreen Console Standard Service Menus

    LAN equipment carrying the Wi-Fi logo have been interoperability tested for compatibility with one (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 44 any questions.

  • Page 55: About Menu

    Log). ABOUT MENU DESCRIPTION menu: About > Event Log The Event Log contains all connectivity errors and service main- Event Log tenance error codes. Preva Business Suite Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 45 any questions.
  • Page 56 Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 46 any questions.

  • Page 57: Equipment Usage Menu

    Menu: Service menu (51765761) > Settings > Maintenance Provides machine maintenance related information including: routine maintenance due status, machine operating condition, and ASL state. Adaptive Motion Trainer Upright Bike Recumbent Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 47 any questions.
  • Page 58       • Treadmills: A belt rating of 0 or 1 will cause a blue pulsing ASL light indicating that there is a problem with the running belt/- deck and is in need of servicing or replacement. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 48 any questions.

  • Page 59: System Settings Menu

    System Settings > Connectivity > Network Type Settings: Wired, Wi-Fi Default: Wired     » Network Type To connect to a network: 1. Select Network Type > Wired (or Wi-Fi) > Go. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 49 any questions.
  • Page 60 Default: ON Show (enable) the Browser app. menu: System Settings > Display > News Reader Range: ON/OFF     » News Reader Default: ON Show (enable) the News Reader app. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 50 any questions.
  • Page 61 Export/Import channel mapping using a USB .flash drive. Channels menu: System Settings > Audio Settings Specify the workout duration and equipment Limits for your Audio Settings menu facility. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 51 any questions.
  • Page 62 Bluetooth is a wireless technology standard for exchanging data over short distances (using short-wavelength UHF radio waves in the ISM band from 2.4 to 2.485 GHz from fixed and mobile devices, and building personal area networks (PANs). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 52 any questions.
  • Page 63 3. Follow the onscreen instructions to register the product. menu: System Settings > Manage Settings Save and restore the Connectivity, Display, Media, and Manage Settings Workout Limits settings. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 53 any questions.

  • Page 64: System Tests Menu

    RGB Test Tests the display color performance. menu: System Tests > Numeric Backlight Test Numeric Backlight Tests the movement controls LCD numeric displays backlight Test brightness level. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 54 any questions.

  • Page 65: Club Settings (5651565)

    The Information Display (65) service menu found on LED consoles (P10, P30, P30i and P31) is NOT supported on touchscreen consoles (P62, P80, and P82). Refer to the following touchscreen console service menus for similar equipment inform- ation: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 55 any questions.
  • Page 66 4 Standard Service Menus Touchscreen Console Standard Service Menus About menu, see "About menu" on page 45. Equipment Usage, menu see "" on page 47. Maintenance menu, see "" on page 47. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 56 any questions.

  • Page 67: Adjustment Procedures

    Available Adjustment Procedures "Drive Belt Tension and Alignment Adjustment" on the next page "Running Belt Tension and Tracking Adjustment" on page 67 "Lift Motor Calibration" on page 75 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 57 any questions.

  • Page 68: Drive Belt Tension And Alignment Adjustment

    1. Remove the hood, see "Hood Cover Replacement" on page 88. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 58 any questions.
  • Page 69 2. Place the belt tension gauge onto the Drive Belt mid distance between the drive motor and drive roller pulleys. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 59 any questions.
  • Page 70 85 lbs +/- 5 (39 kgs +/- 2) CAUTION: Only make small incremental changes to motor position per tension adjustment. Do not over tension the belt which could cause damage to the belt or Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 60 any questions.

  • Page 71: Common Frame Drive Belt Tension And Alignment

    16. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Common Frame Drive Belt Tension and Alignment Review entire procedure before starting. Drive belt alignment Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 61 any questions.
  • Page 72 If not, repeat procedure until the drive belt is properly aligned. Drive Belt tension adjustment 4. Place the belt tension gauge onto the Drive Belt mid distance between the drive motor and drive roller pulleys. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 62 any questions.
  • Page 73 100-120 lbs (45-54 kgs) Used 80-90 lbs (36-41 kgs) 6. Place the belt tension gauge onto the Drive Belt mid distance between the drive motor and drive roller pulleys. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 63 any questions.
  • Page 74 Use a 1/2" socket with 6" extension to loosen the four Drive Motor mount bolts enough so that the motor can slide forward and/or rearward in the mounting tray. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 64 any questions.
  • Page 75 15. Reinstall the hood cover, see "Hood Cover Replacement" on page 88. 16. Switch the input power ON. 17. Verify operation and return to service, see "Operation Verification" on page 24). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 65 any questions.
  • Page 76 5 Adjustment Procedures Drive Belt Tension and Alignment Adjustment Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 66 any questions.

  • Page 77: Running Belt Tension And Tracking Adjustment

    5/16" Hex Key Socket and Ratchet Belt Tension Gauge (PPP000000020007101 or equivalent) (1) Proper tensioning of the belt requires the use of two tensioning gauges, Precor part number PPP000000020007101or equivalent. Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 67 any questions.

  • Page 78: Specification

    Install missing Roller Keepers as needed( PPP000000302495102 RIGHT HAND ROLLER KEEPER, PPP000000302495102 LEFT HAND ROLLER KEEPER). Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 68 any questions.
  • Page 79 CAUTION: Only use hand tools to adjust tension. Power tools can easily over and/or under tension causing damage to the belt and/or tension hardware mech- anism. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 69 any questions.
  • Page 80 It is a belt that tracks steady and does not touch or rub the landing trim or any other frame or hardware parts. Always attempt to position the belt as close as pos- sible to the center of the deck and rollers. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 70 any questions.
  • Page 81 3.0 (0 % ref) for each gauge. Do not exceed 3.0 (0 %) reference. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 71...
  • Page 82 Ammeraal brand running belt tension (PPP000000303765103) 3.75 (0.75%)* Forbo brand running belt tension (PPP000000302449101 or 3.55 (0.55%)* PPP000000036355141) Notes:  * Referenced to gauge reading 3.0 (0.0%) 13. Remove the tension gauges. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 72 any questions.
  • Page 83 Slowly turn the right side tension adjustment bolt counterclockwise in ¼ turn increments until the drifting stops. You may need to recenter the belt by care- fully bumping the belt to the right. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 73 any questions.
  • Page 84 "Covers and Panels Replacement" on page 86. 7. Replace the hood, see "Covers and Panels Replacement" on page 86. 8. Verify treadmill operation (see "Operation Verification" on page 24) and return to ser- vice. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 74 any questions.

  • Page 85: Lift Motor Calibration

    (by laying the treadmill on its side). Review each method and use the method that best fits your particular circumstances. "Front access" on page 80 (recommended) "Side access" on page 82. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 75 any questions.
  • Page 86 If the distance is within the specified limit, calibration is not required. Go to Oper- ation Verification, see "Operation Verification" on page 79. b. If the distance is NOT within the specified limit, continue procedure and cal- ibrate the lift motor assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 76 any questions.
  • Page 87 Lift motor calibration adjustment 6. Disconnect the extension tube from the lift platform weldment mounting bracket by removing the hitch pin and clevis pin. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 77 any questions.
  • Page 88 Make sure the calibration distance is within the specification limit 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 78...
  • Page 89 Verify that there are no unusual noises. 13. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 79 any questions.

  • Page 90: How To Access The Lift Extension Tube & Jackscrew

    Front access This method accesses the lift platform assembly and connected hardware from the front of the treadmill by raising and supporting the treadmill front frame weldment. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 80 any questions.
  • Page 91 ON will cause the incline platform to move and return to the level "0" position. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 81 any questions.
  • Page 92 5. Tip the treadmill on its side while being careful to not damage or break off the rear lev- eling foot. You can use soft blocking material next to the leveling foot to support the frame weight as the treadmill is being tipped over. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 82 any questions.
  • Page 93 CAUTION: Protect the leveling feet from damage while tipping the treadmill to the upright position. See Also "Lift Motor Replacement" on page 201 "Lift Platform Replacement" on page 212 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 83 any questions.
  • Page 94 5 Adjustment Procedures Lift Motor Calibration Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 84 any questions.

  • Page 95: Replacement Procedures

    "Drive Roller Replacement" on page 168 "Take-up Roller Replacement" on page 178 "Running Belt and Deck Replacement Procedure" on page 188 "Lift Motor Replacement" on page 201 "Lift Platform Replacement" on page 212 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 85 any questions.

  • Page 96: Covers And Panels Replacement

    Dash Back Cover "Dash Back Cover Replacement" on page 104 Dash Front Cover "Dash Front Cover Replacement" on page 105 Dash Top Cover "Dash Top and Bottom Replacement" on Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 86 any questions.
  • Page 97 "Dash Top and Bottom Replacement" on page 106 Side Arm Upper Covers "Side Arm Upper/Lower Covers Replacement" on page 110 Side Arm Lower Covers "Side Arm Upper/Lower Covers Replacement" on page 110 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 87 any questions.

  • Page 98: Hood Cover Replacement

    2. Secure the hood cover using the four #3 Phillips screw fasteners and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 88 any questions.

  • Page 99: Hood Transition Cover Replacement

    1. Position the hood transition cover top flange under the targa upright and press to lock tab clips in place. Secure using the two #3 Phillips fasteners and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 89...
  • Page 100 6 Replacement Procedures Covers and Panels Replacement 2. Repeat procedure for both left and right covers. 3. Replace the hood cover, see "Hood Cover Replacement" on page 88. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 90 any questions.

  • Page 101: Trim Landing Covers Replacement

    Trim End Cap - right Removal Instructions The same procedure applies to both the left and right trim landing covers. 1. Remove the hood cover, see "Hood Cover Replacement" on page 88. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 91 any questions.
  • Page 102 It requires a strong pull to unsnap and release the cover rear tab clip. 3. Repeat the same process to remove both the left and right trim landing cov- ers. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 92 any questions.
  • Page 103 5. Repeat installation procedure for both the left and right trim landing covers. 6. Reinstall the hood cover, see "Hood Cover Replacement" on page 88. Common Frame Models Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 93 any questions.
  • Page 104 1. Remove the hood cover, see "Hood Cover Replacement" on page 88. 2. Remove the trim landing cover #3 Phillips screw, washer, and bushing fastener hard- ware. (missing or bad snippet) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 94 any questions.
  • Page 105 Covers and Panels Replacement 3. Then slide the cover rearward and lift to remove. 4. Repeat the same process to remove the left and right trim landing covers. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 95 any questions.
  • Page 106 3. Repeat installation procedure for both the left and right trim landing covers. 4. Reinstall the hood cover, see "Hood Cover Replacement" on page 88. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 96 any questions.

  • Page 107: Trim End Cap Covers Replacement

    One fastener on the top, one fastener on the end, and one fastener on the bottom. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 97 any questions.
  • Page 108 3. Reinstall the left and right trim landing covers, see "Covers and Panels Replacement" page 86. 4. Reinstall the hood cover, see "Hood Cover Replacement" on page 88. Common Frame Models Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 98 any questions.
  • Page 109 4. Repeat the same removal procedure to remove both the left or right trim end cap cov- ers. Installation Instructions Repeat procedure for both the left and right covers. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 99 any questions.
  • Page 110 1. Remove the back cover , see "Covers and Panels Replacement" on page 86. 2. Remove the console, refer to the treadmill assembly guide on precor.com. 3. Remove the four #3 Phillips screw fasteners and remove the front cover . (miss- ing or bad snippet) 8.

  • Page 111: Trim Side Cover Replacement

    (unsnap) the top of the trim side cover from five anchor mount clips. Hold cover while releasing the upper anchor bracket clips and then pull down and away Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 101...
  • Page 112 3. Reinstall the hood transition cover, see "Covers and Panels Replacement" on page 86. 4. Reinstall the trim end cap covers, see "Trim End Cap Covers Replacement" on page 97. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 102 any questions.
  • Page 113 Covers and Panels Replacement 5. Reinstall the trim landing cover, see "Covers and Panels Replacement" on page 86. 6. Reinstall the hood cover, see "Hood Cover Replacement" on page 88. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 103 any questions.

  • Page 114: Dash Back Cover Replacement

    1. Reinstall and hold the back cover into position. Then install the top four #3 Phillips screws first followed by the remaining three bottom screws. Fully tighten all fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 104 any questions.

  • Page 115: Dash Front Cover Replacement

    , see "Covers and Panels Replacement" on page 86. 2. Remove the console, , refer to the treadmill assembly guide on precor.com. 3. Remove the four #3 Phillips screw fasteners and remove the front cover . Retain part(s) and/or fastener(s) for installation.

  • Page 116: Dash Top And Bottom Cover Replacement

    Carefully lay the E-Stop switch on the HHHR assy bracket and remove the dash top cover. Retain part(s) and/or fastener(s) for installation. Handheld Handlebar Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 106 any questions.
  • Page 117 6 Replacement Procedures Covers and Panels Replacement 3. Remove the dash bottom cover .from between the dash assembly weldment cross member and HHHR bar. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 107 any questions.
  • Page 118 6 Replacement Procedures Covers and Panels Replacement Installation Instructions 1. Install the dash bottom cover .into position between the dash assembly weldment cross member and HHHR bar. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 108 any questions.
  • Page 119 Phillips fasteners. Make sure the interface cable is routed correctly and not pinched. Make sure that the stop safety clip lanyard is correctly positioned in the cover cut out, is not pinched, and freely moves when pulled and retracted. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 109 any questions.

  • Page 120: Side Arm Upper/Lower Covers Replacement

    2. Position the lower side arm cover onto the side arm weldment and press to lock the tab clips in place. Secure using the four #3 Phillips screws. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 110 any questions.

  • Page 121: Power Cord Replacement

    Access the service Hardware Validation (51765761) and use the CROSSRAMP/INCLINE Test to raise the incline and then remove power. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 111 any questions.
  • Page 122 5. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 112 any questions.

  • Page 123: On/Off Sw Circuit Breaker Replacement

    ON/OFF SW Circuit Breaker ASL PCA Board Active Status Light: Service and maintenance status light. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 113 any questions.

  • Page 124: Wire Diagram

    6 Replacement Procedures ON/OFF SW Circuit Breaker Replacement Wire Diagram Power Entry Assembly wire diagram. Procedure Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 114 any questions.
  • Page 125 Access the service Hardware Validation (51765761) and use the CROSSRAMP/INCLINE Test to raise the incline and then remove power. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 115 any questions.
  • Page 126 5. Connect the power cord and switch the ON/OFF SW Circuit Breaker ON. 6. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 116 any questions.

  • Page 127: Asl Pca Replacement

    Power Entry Assembly wire diagram. Active Status Light: Service and maintenance status light. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 117 any questions.

  • Page 128: Procedure

    6 Replacement Procedures ASL PCA Replacement Procedure Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 118 any questions.
  • Page 129 Access the service Hardware Validation (51765761) and use the CROSSRAMP/INCLINE Test to raise the incline and then remove power. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 119 any questions.
  • Page 130 (underside) of the Power Entry Assembly Bracket while lifting the ASL bracket. 6. Unsnap the ASL PCA board from the ASL PCA Bracket by pressing the outer tab clip to remove. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 120 any questions.
  • Page 131 Yellow, or Solid Yellow, resolve the issue and reset the ASL to Solid Blue. 8. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 121 any questions.

  • Page 132: E-Stop "Emergency Switch" Replacement

    1. The removal and installation procedures are included in the Dash Top and Bottom Cover Removal/Installation procedure, see "Dash Top and Bottom Replacement" on page 106. 2. Verify operation and return to service, (see Operation Verification). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 122 any questions.

  • Page 133: Motor Controller (Mc) Replacement

    Drive Motor Line Filter Power Entry Assy Module Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 123 any questions.

  • Page 134: Mc Wire Diagram

    6 Replacement Procedures Motor Controller (MC) Replacement MC Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 124 any questions.

  • Page 135: Mc Connector Definition

    Motor Controller (MC) Replacement MC Connector Definition MC I/O connectors The MC interface input/output connectors are located on the front and back sides of the MC housing. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 125 any questions.
  • Page 136 6 Replacement Procedures Motor Controller (MC) Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 126 any questions.
  • Page 137 Emergency Stop: Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop. treadmill dynamic break resistor. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 127 any questions.
  • Page 138 WIPER RED - MOTOR connector Active Status Light: Service and maintenance status light. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 128 any questions.
  • Page 139 Ground Effects Impact Control System: Patented treadmill design that out performs a nat- ural running surface, absorbs high-impact movement, reduces joint stress and minimizes fatigue and supports a solid and controlled push off. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 129 any questions.
  • Page 140 The fan motor interface cable connector is located under the MC top cover. Note: For MC Fan replacement, see "Motor Controller Fan Replacement" on page 137. Component Description Fan motor Black (24V GND) Yellow (Fault signal) Red (+24 Vdc) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 130 any questions.

  • Page 141: Mc Status Light

    Recycle power and verify that the MC light has returned to green. *The TRM600 and P31 console do not support the MC status light. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 131 any questions.

  • Page 142: Replacement Procedure

    4. Carefully raise the front and rear of the MC as needed to disconnect the attached Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 132 any questions.
  • Page 143 Note: The COMM connector contacts have an application of dielectric grease to ensure proper electrical contact. Do not wipe off, clean, or remove the dielectric grease. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 133 any questions.
  • Page 144 MOTOR - Drive motor AC power out cable COMM - Comm Data cable* LIFT - Lift motor power out/control cable MTH - Drive motor thermal sw cable Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 134 any questions.
  • Page 145 6. Clear the Error Log or CPA Event Log and reset the ASL light as follows: Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 135 any questions.
  • Page 146 Exit and return to the “Welcome” banner home screen. select the Back softkey. 7. Reinstall the Hood cover, see "Hood Cover Replacement" on page 88. 8. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 136 any questions.

  • Page 147: Motor Controller Fan Replacement

    The fan motor interface cable connector is located under the MC top cover. Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 137 any questions.
  • Page 148 6 Replacement Procedures Motor Controller Fan Replacement Component Description Fan motor Black (24V GND) Yellow (Fault signal) Red (+24 VDC) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 138 any questions.
  • Page 149 Feed the Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 139 any questions.
  • Page 150 Secure top cover using the one screw fastener. 5. Reinstall the Motor Controller, see "Motor Controller (MC) Replacement" on page 123. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 140 any questions.
  • Page 151 Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Active Status Light: Service and maintenance status light. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 141 any questions.

  • Page 152: Drive Belt Replacement

    Legacy Frame, see "Legacy Frame Drive Belt Replacement" below Common Frame, see "Common Frame Drive Belt Replacement" on page 149 Legacy Frame Drive Belt Replacement Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 142 any questions.
  • Page 153 Drive Motor and Drive Roller pulleys. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 143 any questions.
  • Page 154 6. Remove the left side Dust Guard #3 Phillips screw fastener. Retain fastener hardware for installation. 7. Remove the left and right Drive Roller Keepers (one #3 Phillips screw per keeper). Retain fastener hardware for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 144 any questions.
  • Page 155 8. Lift the Drive Roller enough to remove the Drive Belt off the pulley. Lift the left side of the Dust Guard enough to slide the belt from the Dust Guard and remove from the treadmill. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 145 any questions.
  • Page 156 6 Replacement Procedures Drive Belt Replacement Installation Instructions 1. Lift the left side of the Dust Guard enough to install the Drive Belt over the Dust Guard. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 146 any questions.
  • Page 157 Drive Roller into the left and right mounting brackets. 1. Reinstall the left and right Drive Roller Keepers and secure using the #3 screw fasten- ers (one fastener per Keeper). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 147 any questions.
  • Page 158 Drive Belt is installed. 3. Install the drive belt. Place the Drive Belt onto the drive pulley and then walk the belt onto the Drive Motor pulley. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 148 any questions.

  • Page 159: Common Frame Drive Belt Replacement

    "Covers and Panels Replacement" on page 86. 10. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Common Frame Drive Belt Replacement Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 149 any questions.
  • Page 160 4. Use a 1/2" socket with 6" extension to loosen the four Drive Motor mount bolts enough so that the motor can slide forward and rearward in the mounting tray. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 150...
  • Page 161 6. Lift the drive roller from the frame mounting brackets and remove the belt off the drive roller pulley. Remove the drive motor belt and reinstall the roller into the frame mount- ing brackets. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 151 any questions.
  • Page 162 Measure the drive belt-to-frame rail distance at the drive roller pul- ley and at the drive motor pulley. The drive belt is correctly aligned when the two Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 152...
  • Page 163 7. Reinstall the hood cover, see "Hood Cover Replacement" on page 88. 8. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 153 any questions.

  • Page 164: Drive Motor Replacement

    Note: Common & Legacy Frame information, see TRM600/700/800 Common Frame Overview. Description Drive Motor Drive Motor Cable Schematic Drive Motor Cable Schematic Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 154 any questions.

  • Page 165: Procedure

    Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 155 any questions.
  • Page 166 6. Remove Drive Belt tension by loosening the four Drive Motor 1/2" hex head fasten- ers. Remove the Drive Belt by walking the belt off the Roller pulley and then the motor pulley. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 156 any questions.
  • Page 167 If you did not make a motor base install reference mark prior to removal, pos- ition the motor base to the rear tab stops (minimum belt tension position) and fully tighten the four 1/2" hex head fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 157 any questions.
  • Page 168 "Motor Controller (MC) Replacement" on page 123. Make sure the cable connectors have the correct orientation and alignment before inserting into the MC connector. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 158 any questions.
  • Page 169 TIP: Use (turn) the Drive Motor flywheel to make it easier to turn the motor pulley and help walk the belt onto or off the Drive Motor and Drive Roller pulleys. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 159...

  • Page 170: Common Frame Drive Motor Replacement

    Then lift the rear of the MC just enough to access and disconnect the MC "MOTOR" I/O connector. c. Remove the MOTOR interface cable from the three frame routing cable clamps. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 160 any questions.
  • Page 171 4. Remove the Drive Motor static bleed resistor frame chassis ground wire (Orange wire). Use a 5/16" socket (or nut driver) to remove the green ground screw and two tooth lock washers. (missing or bad snippet) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 161 any questions.
  • Page 172 6. Loosen the 1/2" drive belt tension adjustment bolt to remove the drive belt tension. 7. Then walk the belt off the drive motor pulley. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 162 any questions.
  • Page 173 Add Loctite 243 threadlocker to each of the four 1/2" hex bolts. IMPORTANT: Add Loctite 243 to the 1/2" hex head motor mount bolts. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 163 any questions.
  • Page 174 Fully tighten using the 5/16 " hex head socket (or nut driver). Make sure to include the two tooth lock washers to ensure good electrical con- tact with the frame weldment. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 164 any questions.
  • Page 175 Replacement. Slightly lift the MC to make it easier to recon- nect the cables to the MC I/O ports. Make sure the cable connectors have the correct orientation and alignment before inserting into the MC I/O port. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 165 any questions.

  • Page 176: Drive Belt Replacement" On Page

    5. Install the drive belt onto the drive motor and drive roller pulleys. Make sure the belt is properly aligned, see "Drive Belt Replacement" on page 142. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 166 any questions.
  • Page 177 "Hood Cover Replacement" on page 88. 8. Connect the power cord and switch the power ON. 9. Verify machine operation (see "Operation Verification" on page 24) and return to ser- vice. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 167 any questions.

  • Page 178: Drive Roller Replacement

    "Legacy Frame Drive Roller Replacement" below Common Frame, see "Common Frame Drive Roller Replacement" on page 174 Legacy Frame Drive Roller Replacement Review entire procedure before starting. Removal Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 168 any questions.
  • Page 179 4. Remove the two #3 Phillips screws, two 7/16" hex head fasteners and remove the Dust Guard . Retain fastener hardware for installation. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 169 any questions.
  • Page 180 5. Remove the Drive Belt. Walk the belt off the Drive Roller pulley and remove. 6. Remove the one #3 Phillips screw fastener per keeper and remove the left and right Roller keepers. Retain fastener hardware for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 170 any questions.
  • Page 181 7. Loosen the Take-up Roller tension adjustment bolts enough to allow the freedom of movement required to lift the Drive Roller from the mounting brackets. Slide the Drive Roller through the running belt and remove. Installation Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 171 any questions.
  • Page 182 3. Center and square the running belt onto the Take-up and Drive rollers and tension to specification, see "Running Belt Tension and Tracking Adjustment" on page 67. Do Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 172 any questions.
  • Page 183 Landing Trim covers, see "Covers and Panels Replacement" on page 86. 10. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 173 any questions.

  • Page 184: Common Frame Drive Roller Replacement

    5. Lift the drive roller and running belt from the frame. Lift the roller left side from the frame bracket mount and then slide the roller right side from the frame pin mount and Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 174...
  • Page 185 1. Slide the Drive Roller thru the Running Belt and then set the roller back into position in the frame mounting brackets. Slide the roller right side into the frame pin mount and then set the roller left side into the frame bracket mount. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 175 any questions.
  • Page 186 Drive Roller Replacement 2. Install the drive belt onto the drive motor and drive roller pulleys. Make sure the belt is properly aligned, see "Drive Belt Replacement" on page 142. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 176 any questions.
  • Page 187 "Trim Landing Covers Replace- ment" on page 91 and the hood cover, see ."Hood Cover Replacement" on page 88 7. Verify Operation (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 177 any questions.

  • Page 188: Take-Up Roller Replacement

    The mounting system and belt ten- sion adjustment mechanism has changed and is similar to the previous generation TRM10 TRM800 version 1 treadmills mfg. dates 2010 thru 2014. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 178 any questions.

  • Page 189: Procedure

    4. Use a pen or tape to mark the left and right ends of the roller prior to removal. The roller must be reinstalled with the same left/right orientation. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 179 any questions.
  • Page 190 6. On common frame take-up rollers, use a 5/16" hex key socket and ratchet to remove the two Take-up roller tension bolts (2x) and washers (2x). Retain part(s) and/or Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 180...
  • Page 191 CAUTION: Make sure the Take-up roller does not drag across the deck surface while removing causing damage to the deck surface. Installation Select the installation procedure for your particular configuration. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 181 any questions.
  • Page 192 CAUTION: Make sure the Take-up roller does not drag across the deck surface while inserting through the running belt causing damage to the deck surface. 3. Set the Take-up roller into the left and right frame mounting brackets. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 182 any questions.
  • Page 193 Use this procedure to install the common frame take-up roller onto a legacy frame weldment. Review entire procedure before starting. 1. Clean the running belt, deck, and Take-up roller. 2. Install the Take-up roller through the running belt: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 183 any questions.
  • Page 194 Position the roller shaft ends so that the shaft mounting bolt threads and flat sides are vertical. Then set the roller onto the left and right frame mounting brackets. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 184 any questions.
  • Page 195 1. Clean the running belt, deck, and Take-up roller. 2. Carefully insert the Take-up roller through the running belt: a. On new take-up roller installations, the left and right orientation does not mat- ter, Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 185 any questions.
  • Page 196 4. Hand start and reinstall the left and right 5/16" hex key running belt tension adjust- ment bolts (2x) and washers (2x). Alternately tighten the left and right tension bolts until snug and stop. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 186 any questions.
  • Page 197 "Covers and Panels Replacement" on page 86,. 7. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 187 any questions.

  • Page 198: Running Belt And Deck Replacement Procedure

    "Legacy Frame Belt and Deck Replacement" belowe Common Frame, see "Common Frame Belt and Deck Replacement" on page 194 Legacy Frame Belt and Deck Replacement Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 188 any questions.
  • Page 199 If this happens, reinsert the nut into the pivot housing. Retain part(s) and/or fastener(s) for installation. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 189 any questions.
  • Page 200 Ground Effects Impact Control System: Patented treadmill design that out performs a nat- ural running surface, absorbs high-impact movement, reduces joint stress and minimizes fatigue and supports a solid and controlled push off. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 190 any questions.
  • Page 201 There are two direction indicators, the belt logo and the Run direction arrow printed on the inside of the belt right edge. Make sure that the belt direction logo and Run arrow are installed as shown. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 191 any questions.
  • Page 202 IMPORTANT: It's important to correctly torque the front deck fasteners at each deck replacement and every service interval. or the screws may prematurely loosen. Preventative Maintenance: Daily, Weekly, Monthly, and Quarterly scheduled main- tenance. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 192 any questions.
  • Page 203 You may need to hold the huts in place while tightening these fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 193...

  • Page 204: Common Frame Belt And Deck Replacement

    11. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Common Frame Belt and Deck Replacement Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 194 any questions.

  • Page 205: Drive Roller Replacement" On Page

    (2x). Alternatively you can pop the pine tree clips from the back side after the deck is removed. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 195 any questions.
  • Page 206 GFX Cushion Tinnerman clips. Retain fastener hardware for installation. 7. Carefully lift the deck and belt out of the treadmill frame. 8. Remove the running belt from the deck. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 196 any questions.
  • Page 207 2) The distance between the slashes in the Precor Direction Logo get closer together as the logo progresses towards the rear of the machine, see the fol- lowing figure.
  • Page 208 Pressing down to hard could push the nuts out of the pivot housing. If this occurs, .reinstall the nut into the pivot housing. 4. Reinstall the left/right rear deck pine tree clips (2x). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 198 any questions.
  • Page 209 8. Center and square the running belt onto the Take-up and Drive rollers, tension the belt to specification and verify the belt tracking, see "Running Belt Tension and Track- ing Adjustment" on page 67. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 199 any questions.
  • Page 210 (51765761) , select : Maintenance > Belt Rating> Replace- ment). 12. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 200 any questions.

  • Page 211: Lift Motor Replacement

    (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 201 any questions.

  • Page 212: Lift Motor Cable Schematic

    2. Prepare the treadmill for service. To provide access to the lift extension tube removal, raise and block the front of the treadmill per the Front Access instructions, see "Front Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 202 any questions.
  • Page 213 4. Disconnect the lift motor interface cable from the MC "LIFT" connector. Then remove the interface cable from the frame cable routing clamp. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 203 any questions.
  • Page 214 6. Remove the extension tube hitch pin and clevis pin fastener hardware from the lift plat- form mounting bracket. Hold the lift platform while removing the clevis pin and care- fully rest on the floor. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 204 any questions.
  • Page 215 7. Remove the lift motor actuator housing mount hitch pin and clevis pin fastener from the frame pan mounting bracket. Hold the lift motor while removing fasteners and carefully remove from the treadmill. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 205 any questions.
  • Page 216 Lubricate the lift motor jackscrew 2. Lay replacement lift motor on the floor in front of treadmill. Connect the lift motor inter- face cable to the MC "LIFT" connector. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 206 any questions.
  • Page 217 . Then install the pre-calibrated lift motor placing the treadmill actuator housing mount into the frame pan mounting bracket. Secure using the clevis pin and hitch pin. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 207 any questions.
  • Page 218 Choose an adjust- ment direction that will minimize the change to the extension tube calibration dis- tance. Firmly hold the jackscrew from turning while adjusting (rotating) the extension tube. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 208 any questions.
  • Page 219 10. Connect the lift motor I/O cable MC "LIFT" connector. Route cable and secure in the frame routing cable clamp. Connect the ground wire (GRN or GRN/YEL) to the chassis ground screw and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 209 any questions.
  • Page 220 14. Remove the supports and clear any other items that might either block the treadmill from lowering or may be damaged as it lowers. 15. Lower the incline to level "0". Operation Verification Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 210 any questions.
  • Page 221 17. Verify the treadmill incline operation from minimum to maximum levels. Make sure that there are no active Incline function related error codes. 18. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 211 any questions.

  • Page 222: Lift Platform Replacement

    14. b. Securely and safely place supports (e.g. car jack stands) under the left and right front corners of the frame weldment. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 212 any questions.
  • Page 223 This will be the "extension tube installation ref- erence mark". Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 213 any questions.
  • Page 224 2. Common Frame configurations: Remove the left and right lift pivot pin retainer clips (2x) and washers (2x). Retain part (s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 214 any questions.
  • Page 225 Lift Platform Replacement 3. Legacy Frame configurations: Remove the left side hitch pin and spacer. Then remove the right side hitch pin. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 215 any questions.
  • Page 226 1. Inspect the left and right lift platform pivot bushings for wear. Use the lift pivot pin to check the fitment. If the fitment is not snug or irregular, then replace the bushings. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 216...
  • Page 227 On the left side, secure using the washer and hitch pin. On the right side secure using the hitch pin. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 217 any questions.
  • Page 228 Remove the painters tape. Clean the jackscrew of any residual glue and apply a thin layer of synthetic lubricant. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 218 any questions.
  • Page 229 Go to the Error Log and make sure that there are no new active incline function related error codes. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 219...
  • Page 230 14. Reinstall the hood cover, see "Hood Cover Replacement" on page 88. 15. Do the Operation Verification tests (see "Operation Verification" on page 24) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 220 any questions.

  • Page 231: Troubleshooting

    Always begin troubleshooting using the most common simplest possible solution first and then systematically trying the next more complex solution until the issue is finally resolved. Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 221 any questions.

  • Page 232: Validate The Customer Reported Issue

     Make sure there is power at the outlet receptacle and that the power is within the spe- cified voltage and current limits. If not, review the following possible causes: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 222...

  • Page 233: Verify (Reproduce) The Customer Issue

    For power require- ment information, refer to the Power Requirements topic. Make sure that each Precor treadmill is connected to a separate 20 amp individual branch circuit outlet. No other devices can be connected to the same circuit outlet except for one optional (Personal Viewing System) display if installed.

  • Page 234: Verify Console Operation

    Make sure that all released service bulletins/Tech-Tips and software updates have been incorporated. How to find and download service bulletins and tech-tips: 1. Log in to your Precor Connect Servicer account (  Precor Connect Partner's 2. From the Connect Home page, select the DOCUMENTATION pane >...

  • Page 235: Verify That There Are No Current Active Error Codes

    Error Code Troubleshooting Guide for information to help resolve the issue. Also, when calling Precor customer service for assistance, refer to the Error Log or CPA Event Log for additional information to help the representative resolve the issue. Refer to Error Code & CPA Error Log, see "Error Log &...

  • Page 236: Verify That There Are No New Error Codes

    Also make sure that there are no related service bulletins that may resolve the issue. Browse the list of available Troubleshooting procedures for related Troubleshooting information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 226 any questions.

  • Page 237: Standard Error Codes

    Standard Error Codes About There is a set of standard error codes implemented across Precor cardio exercise equip- ment. Error codes are system generated codes that identify specific machine fault con- ditions. The maintenance software monitors error code event conditions, when a fault is...

  • Page 238: Viewing Error Codes (Error Log & Cpa Event Log)

    Error Code and Troubleshooting Guide: Error Code Troubleshooting Guide. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 228 any questions.

  • Page 239: Troubleshooting With Error Codes

    Note: Be aware that not all machine failures will cause an error code event. Use physical observation and mechanical troubleshooting skills to resolve non error code issues. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 229 any questions.

  • Page 240: Error Log & Cpa Event Log

    (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 230 any questions.

  • Page 241: Error Log

    The individual error code data metrics will scroll across the display. Use the Up/Down keys to scroll thru and view the individual error codes. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 231 any questions.
  • Page 242 Input line voltage* Buss Voltage* Note: * machine dependent parameter. How to open the Error Log: Access the Information Display (65) Select Error Log Select OK hardkey Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 232 any questions.

  • Page 243: Cpa Event Log

    "CPA ERROR" identifier tag. Make sure you only use error codes with the CPA ERROR identifier tag to troubleshoot a machine issue, see the Error Code Troubleshooting Guide. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 233 any questions.
  • Page 244 How to open the CPA Event Log: Access the Service menu (51765761) Select About > CPA Event Log CPA Event Log Softkeys The CPA Event Log provides the following function softkeys Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 234 any questions.
  • Page 245 The save CPA Event Error Log feature is used by Precor to investigate machine issues. Occasionally, Precor may request you to save the CPA Error Log error code data to a USB flash drive and then send the USB drive to Precor customer service.

  • Page 246: Active Status Light (Asl)

    3) solid yellow - indicates an error has occurred but the machine is useable; and 4) pulsing yellow - indicates a loss of major Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 236 any questions.

  • Page 247: Asl States

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 237 any questions.

  • Page 248: Asl Settings And Functions

    Access Hardware Validation (51765761) > AS LIGHT BRIGHTNESS > select HIGH, MED, LOW, or OFF. P62, P80, and P82 consoles: Access Hardware Validation (51765761) > Maintenance menu > AS LIGHT BRIGHTNESS > select HIGH, MED, or LOW. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 238 any questions.
  • Page 249 Access Information Display (65) > MAINT COUNTER: remaining miles (or hours) to zero. P62, P80, and P82 consoles: Access Service Software (51765761) > Maintenance menu > Next Maintenance Due Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 239 any questions.
  • Page 250 On P10, P30, P30i and P31 consoles, clearing the error code from the Error Log resets the ASL state from solid yellow to the solid blue state. P62, P80, and P82 consoles: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 240 any questions.
  • Page 251 Event Log and clear the error code by selecting the Clear con- trol. Note: Clearing the CPA Event Log does NOT clear the error codes from the Event Log. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 241 any questions.

  • Page 252: System Troubleshooting Procedures

    "Input Power Troubleshooting" on page 247 "Running Belt Troubleshooting" on page 274 See Also "Troubleshooting" on page 221 "Standard Error Codes" on page 227 "Error Log & CPA Event Log" on page 230 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 242 any questions.

  • Page 253: Tripped Circuit Breaker Troubleshooting

    If more than one treadmill loses power, the treadmills are on the same breaker: If YES, advise the customer to have the facility wiring upgraded to provide one individual branch circuit outlet per machine, see Precor specifications, see ."" page 16.
  • Page 254 "Drive Motor Current Over- loading" error codes 27, 28, or 29, see “ Error Code Troubleshooting Guide” . If the treadmill ON/OFF circuit breaker is tripped: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 244 any questions.
  • Page 255 An individual branch circuit outlet will have its own load line, neutral line, and ground line. Have a certified electrician verify the treadmill is powered from an individual branch circuit: If YES, advise customer to have their facility wiring upgraded per Precor spe- cifications. If NO, continue Troubleshooting.
  • Page 256 The deck/belt friction issue is also worsened by poor input line voltage. Overloading is often accompanied by error codes 27, 28, or 29. Verify the running belt condition. See Also "System Troubleshooting Procedures" on page 242 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 246 any questions.

  • Page 257: Input Power Troubleshooting

    Related Error Codes RELATED ERROR CODE DESCRIPTION Line Frequency Out Of Acceptable Range Low Voltage Watchdog (Upper PCA Upper printed circuit assembly; generally refers to the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 247 any questions.
  • Page 258 Direct Current: electrical current that only flows in one direction. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 248 any questions.
  • Page 259 7 Troubleshooting System Troubleshooting Procedures Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 249 any questions.

  • Page 260: Console Power Troubleshooting

    "" on page 16. a. If NO, replace the breaker switch. b. If YES, continue troubleshooting. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 250 any questions.
  • Page 261 Upper printed circuit assembly; generally refers to the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 251 any questions.
  • Page 262 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 242 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 252 any questions.

  • Page 263: Communications Error Troubleshooting

    (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Communication Specification for Fitness Equipment protocol. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 253 any questions.
  • Page 264 Then use the Error Code and Troubleshooting Guide to learn about these error codes and procedures to troubleshoot and repair the issue, see Error Code Troubleshooting Guide. See Also "System Troubleshooting Procedures" on page 242 Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 254 any questions.

  • Page 265: Machine Controls Troubleshooting

    Event Log and note any possible issue related error codes. Then use the Error Code and Troubleshooting Guide to learn about these error Adaptive Motion Trainer Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 255 any questions.
  • Page 266 7 Troubleshooting System Troubleshooting Procedures codes and procedures to troubleshoot and repair the issue, see Error Code Troubleshooting Guide. See Also "System Troubleshooting Procedures" on page 242 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 256 any questions.

  • Page 267: Auto Stop Troubleshooting

    If the Auto Stop Feature did not pass the test replace the motor controller module. See Also TRM800 version 2 treadmills mfg. dates 2014 and later. TRM800 version 1 treadmills mfg. dates 2010 thru 2014. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 257 any questions.
  • Page 268 7 Troubleshooting System Troubleshooting Procedures "System Troubleshooting Procedures" on page 242 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 258 any questions.

  • Page 269: E-Stop Not Communicating Troubleshooting

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 259 any questions.

  • Page 270: Heart Rate Monitor Troubleshooting

    If the pulse sensors and/or electrical connection contacts have corrosion, replace the corroded HHHR hand pulse assembly. Handheld Handlebar Heart Rate Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 260 any questions.
  • Page 271 Wireless Heart Rate Does not Work 1. Grasp the handlebar HHHR pulse sensors and verify that the handheld HHHR feature is functioning correctly, showing a correct heart rate. Upper PCA board Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 261 any questions.
  • Page 272 LAN equipment carrying the Wi-Fi logo have been interoperability tested for compatibility with one (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 262 any questions.

  • Page 273: Drive Motor System Troubleshooting

    (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 263 any questions.
  • Page 274 (A multimeter with a hold feature is helpful for Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 264 any questions.
  • Page 275 5. If one or more of the previous MC MOTOR output voltage measurements are not present or very different, replace the MC. If the voltage measurements are approx- imately the same, continue the procedure. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 265 any questions.
  • Page 276 Drive Motor. 8. If you have performed all of the procedures above and have been unable to correct the problem, call Precor customer support. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 266 any questions.
  • Page 277 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 242 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 267 any questions.

  • Page 278: Lift System Troubleshooting

    Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 268 any questions.

  • Page 279: Error Code 40 "No Lift Motion Detected

    Error Code 40 "NO Lift Motion Detected" Use the Error Code Troubleshooting Guide (see Error Code Troubleshooting Guide) for troubleshooting and repair information. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 269 any questions.

  • Page 280: Possible Fault Causes

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 270 any questions.
  • Page 281 A shorted MC lift switch will cause uncommanded UP or DOWN lift movement as soon as the machine is powered up. Typically this fault will cause the lift Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 271...
  • Page 282 If the good lift motor does not work. replace the MC module. CAUTION: Do NOT substitute MC modules or the replacement MC could be dam- aged. See Also "System Troubleshooting Procedures" on page 242 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 272 any questions.
  • Page 283 7 Troubleshooting System Troubleshooting Procedures Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 273 any questions.

  • Page 284: Running Belt Troubleshooting

    1. Go to the console service menu and read the Belt Rating parameter: P10, P30, P30i and P31 consoles: Information Display (65) > Belt Rating Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 274 any questions.
  • Page 285 4. Run a manual workout between 6 and 11 mph and verify that the Belt Rating is a higher number and that the ASL state has returned and remains Solid Blue. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 275...

  • Page 286: Preventive Maintenance (Pm)

    The PM maintenance manuals are available for download from the Precor product web page, see "  PM Guides" below. There are also many PM ser- vice task instructional videos available to view from the Precor Connect servicer web site, " PM Service Videos" on page 278. Precor Customer PM Plans...
  • Page 287 (television, Ethernet, and power cables). Then place an OUT OF SERVICE sign on the equipment and make it clear that the machine must not be used. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 277 any questions.

  • Page 288: Pm Service Videos

    There are many products that have specific PM task instructional videos available on the Precor Connect > SERVICE VIDEOS web page. Review the SERVICE VIDEOS web page for a list of current available product PM task videos. Not all products currently include PM...
  • Page 289 8 Preventative Maintenance PM Service Videos Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 279 any questions.

  • Page 290: Running Belt And Deck Cleaning Procedure

    Stand firmly on both ends of the towel keeping your feet off the treadmill running Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 280 any questions.
  • Page 291 4. The treadmill will begin to run at 1 mph. Allow the treadmill to run for one minute while keeping the towel firmly in place. WARNING: Do not adjust the treadmill’s speed or run it higher than 1 mph. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 281 any questions.
  • Page 292 8. Remove the towel from beneath the belt. 9. Turn the power switch to ON. 10. Verify operation and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 282 any questions.

  • Page 293: Theory Of Operation

    Integrated Footplant Technology: IFT recognize this change in speed when your foot strikes the belt and adjust to match every stride, resulting in a smooth, fluid feel that enhances the workout experience. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 283 any questions.

  • Page 294: Electrical Systems

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 284 any questions.

  • Page 295: Comm Data Cable

    Act- ive Status Light processor receives simple commands from the Console, see " Active Status Light (ASL)" on page 236. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 285 any questions.

  • Page 296: Trm600/700/800 Common Frame Overview

    TRM600/700/800 Common Frame Overview About Precor has implemented a new common frame weldment that is used on the TRM600, TRM700, and TRM800 Experience™ Series treadmills. The common frame was released on production units beginning 05/14/2019. It is the intent of this document to provide inform- ation about how the new common frame update has affected related service and main- tenance tasks.

  • Page 297: Common Frame Drive Roller

    TRM600 Drive Roller TRM600 Drive Roller TRM700/800 Drive Roller Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 287 any questions.

  • Page 298: Common Frame Take-Up Roller

    The TRM600 common frame take-up roller has not changed. It is a smaller diameter roller and not compatible with the TRM700/800 treadmills. The roller is designed to use the com- mon frame single bolt fastener/belt tension adjustment mechanism. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 288 any questions.
  • Page 299 Other than that, there is no dif- ference between the TRM600 and TRM700/800 installation and belt adjustment procedure. All common frame treadmills use the single bolt fastener/belt tension adjustment mech- anism. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 289 any questions.

  • Page 300: Common Frame Running Deck

    The downward force from the belt tension holds the roller in place. Common Frame Running Deck TRM600 Running Deck Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 290 any questions.
  • Page 301 The Forbo belt with a pre-waxed deck or the Ammeraal Beltech belt with a no wax deck. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 291 any questions.

  • Page 302: Landing Trim End Cap Covers

    The common frame dust guard was redesigned (trimmed back on the left side) so that the drive belt can be easily removed. On the legacy frame, the top of the dust guard extends to Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 292...
  • Page 303 On the common frame, the dust cover no longer blocks the belt and does not need to be removed to remove the drive belt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 293...

  • Page 304: System Wiring Diagram

    10 System Wiring Diagram System Wiring Diagram System Wire Diagram Overview Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 294 any questions.

  • Page 305: System Wire Diagram - Connector Pins

    10 System Wiring Diagram System Wire Diagram - Connector Pins Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 295 any questions.

  • Page 306: Comm Cable Wire Diagram

    10 System Wiring Diagram COMM Cable Wire Diagram COMM Cable Wire Diagram COMM Cable Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 296 any questions.

  • Page 307: Console Wire Diagram

    10 System Wiring Diagram Console Wire Diagram Console Wire Diagram Console Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 297 any questions.

  • Page 308: Power Entry Assemble Wire Diagram

    10 System Wiring Diagram Power Entry Assemble Wire Diagram Power Entry Assemble Wire Diagram Power Entry Assembly Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 298 any questions.

  • Page 309: Product Literature & Videos

    Available Product information:     • Part Numbers     • Exploded View Diagrams     • Service Bulletins     • Software Updates     • Service Videos Precor Technician Certification Training Service & Install Training Precor E-Learning Center E-Learning System Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 299 any questions.

  • Page 310: Service Videos

    Machine Leveling procedure Machine Leveling Pro- cedure * Always log in to your Precor connect servicer account. Guest login users do not have access to all features. Treadmill Emergency Stop: Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop.
  • Page 311 11 Product Literature & Videos Service Videos Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 301 any questions.

  • Page 312: Parts

    How to order parts (legacy and common frames) When ordering parts for the TRM700 and TRM800 series treadmills, you will need to provide the equipment frame type (legacy frame or common frame) to the Precor customer service representative. The serial number does not identify the frame type.
  • Page 313 Pre- cor Connect Partner's website to view the equipment's most current Exploded View Dia- gram and Parts Identification List information. How to use Precor Connect to find part Information 1. Log in to the Precor Connect Partner website. 2. Then use the ORDER PARTS "SEARCH BY" function to find the equipment model.
  • Page 314 Then go to the Parts Identification Table, locate the bubble number in the "BUBBLE #" column and the associated part number in the "PART #" column Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 304 any questions.
  • Page 315 12 Parts About Description Description Model Description Service Manual Link Serial Code Bubble Numbers Exploded View Link Part Numbers Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 305 any questions.

  • Page 316: Exploded View Diagrams And Parts List

    : It is recommended that you go to the servicer website to Precor Connect obtain the most current version of the Exploded View Diagram and part number information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 306 any questions.

  • Page 317: Exploded View Diagram - Legacy Frame

    12 Parts Exploded View Diagram - Legacy Frame Exploded View Diagram - Legacy Frame Page 1 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 307 any questions.
  • Page 318 12 Parts Exploded View Diagram - Legacy Frame Exploded View Diagram - Legacy Frame Page 2 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 308 any questions.
  • Page 319 12 Parts Exploded View Diagram - Legacy Frame Exploded View Diagram - Legacy Frame Page 3 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 309 any questions.
  • Page 320 12 Parts Exploded View Diagram - Legacy Frame Exploded View Diagram - Legacy Frame Page 4 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 310 any questions.
  • Page 321 12 Parts Exploded View Diagram - Legacy Frame Exploded View Diagram - Legacy Frame Page 5 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 311 any questions.
  • Page 322 12 Parts Exploded View Diagram - Legacy Frame Exploded View Diagram - Legacy Frame Page 6 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 312 any questions.
  • Page 323 12 Parts Exploded View Diagram - Legacy Frame Exploded View Diagram - Legacy Frame Page 7 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 313 any questions.

  • Page 324: Parts List - Legacy Frame

    PPP0000KBTKN050055 BUSHING, SNAP PPP000000010178112 BELT, DRIVE, 280J10 POLY V, TEM PPP000000010214101 CABLE CLAMP,INSERT PPP000000011278101 LABEL, SAFETY, GROUND SYMBOL PPP000000033984101 ASSY, PIVOT, REAR DECK PPP000000303380101 CUSHION, GFX PPP000000302482101 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 314 any questions.
  • Page 325 SCREW, LOW PROFILE SHCS, ALLOY STEEL, PPP00000YCTN031200 BLK SHARPERIZE,5/16-18 X 2 WASHER,FLAT,NARROW,5/16,GR8 STL,BLACK PPP00000WRTN031009 SHARPERIZED WASHER,FENDER,EXTRA THICK,HARDENED PPP0000WABCN031011 5/16,1.25 OD,STL,CLR ZN, BOLT, BELT TENSION, GRADE 8 PPP000000013245102 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 315 any questions.
  • Page 326 PPP0000PBJCG019050 HEX/SLOT,10-24 X .05,STL,CLR ZN,GRN WASHER,EXTERNAL TOOTH PPP0000WAMCN019002 LOCK,#10,STL,CLR ZN LABEL, HOOD, ALUMINUM, NEW LOGO PPP000000300678101 BLANKING PLATE, INTERFACE PPP000000303538101 ROLLER KEEPER, RH PPP000000302495102 BELT TRACKER,PLATED PPP000000013486201 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 316 any questions.

  • Page 327: Exploded View Diagram - Common Frame

    12 Parts Exploded View Diagram - Common Frame Exploded View Diagram - Common Frame Page 1 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 317 any questions.
  • Page 328 12 Parts Exploded View Diagram - Common Frame Exploded View Diagram - Common Frame Page 2 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 318 any questions.
  • Page 329 12 Parts Exploded View Diagram - Common Frame Exploded View Diagram - Common Frame Page 3 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 319 any questions.
  • Page 330 12 Parts Exploded View Diagram - Common Frame Exploded View Diagram - Common Frame Page 4 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 320 any questions.
  • Page 331 12 Parts Exploded View Diagram - Common Frame Exploded View Diagram - Common Frame Page 5 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 321 any questions.
  • Page 332 12 Parts Exploded View Diagram - Common Frame Exploded View Diagram - Common Frame Page 6 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 322 any questions.
  • Page 333 12 Parts Exploded View Diagram - Common Frame Exploded View Diagram - Common Frame Page 7 of 7 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 323 any questions.

  • Page 334: Parts List - Common Frame

    SCREW,SELF-TAP,TRI,PAN HD PHIL,1/4-20 X .50,STL,BLK SHRP PPP00000HCCN031125 HHCS,5/16-18 X 1.25,GR5 STL,CLR ZN PPP0000PANTN025150 SCREW,SELF-TAP,TRI,PAN HD PHIL,1/4-20 X 1.50,STL,BLK SHRP PPP00000WBMN031007 WASHER,FLAT,SAE TYPA,5/16,STL,MECH ZN PPP00000WMNN039006 WASHER, AN 960C616L, ID=.390, Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 324 any questions.
  • Page 335 SQUARE PLASTI-GROMMET, 1/4 IN FSTNR, .375 SQ X .156 MAX THCK PPP000000303316101 ANCHOR, SIDE TRIM, INDEXING PPP000000302520101 TRIM LANDING, ANCHOR, MOUNTING BLOCK PPP0000PBDCA019075 SCREW,SELF-TAP,TRI,WASHER HD HEX,10-24 X .75,STL,CLR ZN,ERIELUBE Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 325 any questions.
  • Page 336 RETAINING RING,EXTERNAL,3/4,ROTOR CLIP P/N SH-75ST PA PPP000000302440101 ANCHOR, SIDE TRIM PPP000000010135101 NUT, THREADED, TINNERMAN, 5/16-18 PPP00000WNNN075003 WASHER,FLAT,.75 X 1.125 X .031,STL PPP000000305281101 TRM600/700 COMBINED LITERATURE KIT- FOR PRINT IN BOX ENGLISH ONLY Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 326 any questions.

  • Page 337: Appendix A : Edition Information

    No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ- ten consent from Precor Incorporated as governed by United States and international copy- right laws.

  • Page 338: Appendix B : Notices And Safety

    Any party contemplating the use of Precor product designs is hereby forewarned that Precor considers the unauthorized appro- priation of its proprietary rights to be a very serious matter. Precor will vigorously pursue all unauthorized appropriation of its proprietary rights.

  • Page 339: Safety Notices

    Service Safety Guidelines Prior to doing any machine service, review the Service Safety Guidelines, see "Service Safety Guidelines" on page 4. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.

This manual is also suitable for:

Experience trm700-16Experience trm700-18

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