Waters ACQUITY UPLC Operator's, Overview And Maintenance Manual page 88

Instrument error messages (Continued)
Error Message
Shutter failed to home
Temperature controller
A/D failed
Temperature sensor
hardware fault
Thermal controller
disabled
Wavelength outside of
allowed range
Wavelength verification
failure
76
Description
Shutter could not home. 1. Flush the flow cell.
Personality card
electronic error.
Sensor error.
Thermal controller was
disabled.
Instrument method
usage error.
Instrument failed
power-up initialization
wavelength verification
step.
Corrective Action
2. Establish flow.
3. Reset
communications from
the control panel or
console.
4. Contact Waters
Technical Service
Contact Waters
Technical Service to
replace the personality
card.
1. Replace the
temperature sensor.
2. If the problem
persists, contact
Waters Technical
Service to replace the
personality card.
1. Cycle power to the
detector.
2. Contact Waters
Technical Service.
1. Modify the
instrument method.
Ensure wavelength
end is lower than 500
nm.
1. Establish flow and
reset the instrument.
2. If step 1 fails,
perform erbium
calculation.