Waters ACQUITY UPLC Operator's, Overview And Maintenance Manual page 87

Instrument error messages (Continued)
Error Message
Energy level too low.
Flow cell memory device
not detected.
Flow cell memory device
not programmed.
Lamp failure
Lamp lighting failure
Lamp memory device
not detected.
Leak detected
Leak Detector not
present
Description
Energy level is too low.
Unable to electronically
communicate to flow cell
Flow cell memory device
has not been
programmed.
Lamp indicates Off
when it should be On.
The lamp failed to
ignite.
Unable to electronically
communicate to lamp
Leak in detector
Leak detector is not
present or is not
connected.
Error messages and troubleshooting
Corrective Action
1. Clear the flow cell
and establish flow.
2. If step 1 does not
work, replace the
lamp.
3. If problem persists,
contact Waters
Technical Service.
Connect flow cell
identification cable.
1. Cycle power to the
detector.
2. If problem persists,
contact Waters
Technical Service.
1. Check lamp icon.
2. Cycle power to the
detector.
3. Replace lamp.
1. Cycle power to the
detector.
2. Check lamp power
connection.
3. Replace lamp.
Change lamp.
Follow the procedure to
resolve a detector leak
sensor error on page
1. Connect the leak
detector.
2. Contact Waters
Technical Service.
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