Waters ACQUITY UPLC Operator's, Overview And Maintenance Manual page 85

Startup and operating error messages (Continued)
Error Message
Flow cell memory
device not detected
Lamp data not found,
defaults set
Lamp energy low
Lamp hours counter
exceeded
Lamp memory device
not detected
Leak detector
Enabled
Leak detector
Disabled
Method not found,
defaults set
Serial number was
modified
Description
Unable to
electronically
communicate to flow
cell
Stored lamp data are
invalid.
Energy level low.
Lamp hour usage
threshold exceeded.
Unable to
electronically
communicate to lamp
memory device.
Leak detector has
been enabled.
Leak detector has
been disabled.
Stored method data
are invalid.
Instrument serial
number was modified
by the user.
Error messages and troubleshooting
Corrective Action
Connect flow cell
identification cable.
Cycle power to the detector.
This action removes the
error.
1. Clear the flow cell and
establish flow.
2. If step 1 does not work,
replace the lamp.
3. If problem persists,
contact Waters
Technical Service.
Replace lamp.
Replace lamp with one that
has the memory device
attached.
Informational message.
Enable or disable the leak
detector if needed.
Informational message.
Enable or disable the leak
detector if needed.
Cycle power to the detector.
This action removes the
error.
Informational message. No
action needed.
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