Troubleshooting - COOK Medical Rhapsody H-30 User Manual

Troubleshooting

Trouble
Key switch does nothing
No correspondence between
displayed energy and effects on
skin
Error Messages
Error Message
Low coolant flow
Over temperature
Shutter failure
Simmer failure
No fiber attached
Remote open
Pedal not connected
No energy
Energy < 80%*
Energy > 120%*
Energy > 200%
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Possible Cause
• Power cord is not connected
• Main line breaker is off
• Emergency stop button is
pressed
• Damaged fiber
• Damaged blast shield
Possible Cause
• Not enough water
• Room temperature is too high
• Airflow is obstructed
• Cooling system component
failure
• Component failure
• Flash lamp not functional
• Incorrect installation of
the fiber
• Wrong fiber is installed
• The remote interlock is not
connected or is opened
• The remote interlock is damaged
• The foot switch is not connected
• The foot switch is damaged
• Optical component damage
• Optical component damage
• Incorrect energy calibration
• Incorrect energy calibration
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Maintenance
Solution
• Connect the power cord
• Check the MAINS breaker
• Release the emergency stop
button
• Change the fiber
• Change the blast shield
Solution
• Fill the water reservoir
• Lower the room temperature
• Ensure nothing is obstructing the
fan
• Call for service
• Call for service
• Call for service
• Check the proper connection of
the fiber
• Install suitable Rhapsody H-30
Holmium Laser System fiber
• Check the remote interlock
connection
• Call for service
• Connect the foot switch properly
• Call for service
• Call for service
• If the energy error persists, call
for service*
• If the energy error persists, call
for service*
• Call for service
Chapter 6
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