Oracle Acme Packet 4600 Hardware Installation And Maintenance Manual
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Oracle Acme Packet 4600 Hardware Installation And Maintenance Manual

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Acme Packet 4600
Hardware Installation and Maintenance Guide
July 2020

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  • Page 1 Acme Packet 4600 Hardware Installation and Maintenance Guide July 2020...
  • Page 2 The terms governing the U.S. Government’s use of Oracle cloud services are defined by the applicable contract for such services. No other rights are granted to the U.S. Government.

  • Page 3: Table Of Contents

    Graphic Display Output for HA Nodes ..........34 Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 4 Powering On the Acme Packet 4600 System........
  • Page 5 Index ............. . . 125 Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 6 Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 7: About This Guide

    About This Guide Overview The Acme Packet 4600 System is a high performance, high capacity session border controller that optimally delivers interactive communications — voice, video, and multimedia sessions — across wireline, wireless, and cable IP network borders. With its compact single unit 1U design the Acme Packet 4600 System provides exceptional functionality in a tightly integrated system.
  • Page 8 • Inserted caveats to confirm that Acme Packet 6300 hardware installation documentation satisfies NEBS (Network Equipment-Building System) requirements. July 2020 • Updated NIU Removal and Installation sections to clarify procedures. viii Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 9: Safety

    Aside from the fan module, power supply, air filter and NIUs, there are no user- Maintenance serviceable parts inside the Acme Packet 4600 System chassis. Only professionals trained to maintain, adjust, or repair the Acme Packet 4600 System may provide these services. Fiber Optic Cable Looking into a fiber optic cable can cause eye damage.

  • Page 10: Electrical Safety Precautions

    To protect yourself from harm and the Acme Packet 4600 System from damage, follow these electrical safety precautions: Precautions • Note the locations of the System Power switch on the Acme Packet 4600 and the location of the emergency power-off switch for the room where the Acme Packet 4600 is located. •...

  • Page 11: Esd Safety

    ESD procedures and wear the proper protective devices (such as an ESD wrist strap) when handling any and all Acme Packet 4600 System hardware and while performing any Acme Packet 4600 System hardware procedures.
  • Page 12 Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 13: Component Overview

    Figure 2 - 2. Acme Packet 4600 - Rear Panel Mounting The Acme Packet 4600 System is supported by a pair of cabinet slides that are affixed Hardware to an equipment rack by front and rear mounting flanges. The cabinet slides are adjustable for equipment racks of various depths.
  • Page 14 The slide rails that are bolted to either side of the chassis or equipment rack are reversible and can be used on either side of the Acme Packet 4600. Figure 2 - 5. Rack-Mounted Slide Rail (rear mounting point at left) Figure 2 - 6.

  • Page 15: System Processor

    Figure 2 - 9. Locking the Chassis to the Rack System Processor Processor Module The Acme Packet 4600 processor module (CPU) is located on the main board of the (CPU) Acme Packet 4600. This processor module handles both the management and signal processing within the system.
  • Page 16 Alarm LED The alarm LED on the front control panel indicates when alarms are active on the Acme Packet 4600. The LED can be in any of thee states that each indicate the severity of the alarms: • Unlit — indicates the system is fully functional without any faults.

  • Page 17: Network Interface Unit

    Intake Fans Five individual intake fans keep the Acme Packet 4600 cool by blowing air through the front panel and exhausting heated air through the rear of the chassis. The intake fans are hot-pluggable and are covered by a particle filter that prevents excess dust and contaminants from entering the system.
  • Page 18 The System Power switch enables you to control the power to the Acme Packet 4600. Switch - ON/STBY This is useful when it is desirable to shut off power to the Acme Packet 4600 without having to unplug the power cord. The Acme Packet 4600 has no other power switches.
  • Page 19 Console Port Pin-out The Acme Packet 4600 console port features one RJ45 jack on the system console. Because the Acme Packet 4600 does not employ any type of flow control on its RS- Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 20 4600. This adapter converts the RJ45 plug on the twisted pair cable to a standard DB- 9 serial port jack, found on a PC or laptop. Any standard twisted pair cable can be used between the Acme Packet 4600 and the console adapter. Figure 2 - 18. Console Adapter PWR LED The green PWR LED indicates the operational state of the NIU.
  • Page 21 The alarm port on the NIU is a flexible interface that closes a circuit when a specific alarm level becomes active on the Acme Packet 4600. The Acme Packet 4600 features an alarm control signal interface that can be used in a CO location to indicate when internal alarms are generated.
  • Page 22 Critical Alarm (Pin 2) Ground Ground USB Port The USB port, located on the Acme Packet 4600 front panel, is reserved for software- enabled applications. Figure 2 - 22. USB Port Network The Acme Packet 4600 has three network management ports located on the left side Management Ports of the chassis, labeled Mgmt 0 Mgmt 1 Mgmt 2.
  • Page 23 Upon initial bootup of the Acme Packet 4600, the network management Ethernet ports are not configured. You must first connect to the Acme Packet 4600 over a serial connection before you can configure the management Ethernet ports for use.

  • Page 24: Sfp/Sfp+ Transceivers

    This section describes the small form factor transceivers used for the signaling and media interfaces. SFP/SFP+ Only transceivers qualified by Oracle can be used in the Acme Packet 4600. Mixed Information transceiver types are unsupported. Both transceiver locations must be populated with the same SFP or SFP+ type based on compliance testing.

  • Page 25: Media Cables

    The fiber optic cables only ship from Oracle if you order them. Cable Information Three different fiber optic cables used on the Acme Packet 4600 media cards include: • Multi-mode transceivers — use an orange fiber optic cable.

  • Page 26: Power Components

    Figure 2 - 30. Copper Category 5 or 6 Ethernet Cable Power Components Oracle offers AC or DC power options for the Acme Packet 4600. The power supplies are user-replaceable, hot swappable components. When servicing your power components, make sure to read the Acme Packet 4600 Service Manual.
  • Page 27 Each power supply is accessed from the rear panel of the Acme Packet 4600. The power supply located at right is designated as power supply A while the power supply located at left is designated as power supply B. Grounding Terminals...
  • Page 28 IEC-320 C14 receptacle on the power supply. DC Power The Acme Packet 4600 can be powered by central office –48 VDC operations with a DC-DC supply. The handle on the front panel of the power supply is used to remove the power supply from the chassis.

  • Page 29: Cooling Components

    -48 V Grounding Terminals The grounding terminals are used to attach the Acme Packet 4600 chassis to a local earth ground. The terminals are located to the left of Power Supply B on the rear of the Acme Packet 4600. The Acme Packet 4600 is shipped with a lug and mounting nuts attached to the chassis along with a pre-made ground cable.
  • Page 30 The air filter, which is located behind the front bezel that attaches to the front of the Acme Packet 4600, can be easily removed for maintenance. The air filter is a field replaceable unit that should be replaced once every three months.

  • Page 31: Graphic Display

    Graphic Display Graphic Display The four-line graphic display located on the Acme Packet 4600 front control panel is visible at all times. The buttons used to navigate the display are accessible as well. The graphic display reports real-time status, alarms, and general system information.

  • Page 32: Display Modes

    ORACLE AP4600 The base display of a Acme Packet 4600 in an HA node includes additional information applicable to its HA state. Alarm Display The alarm display replaces the base display during an alarm condition. The alarm display informs you of what symptoms are currently causing alarms.
  • Page 33 Result from Pressing Up/Down Buttons Result from Pressing Enter Button Figure 3 - 39. Acme Packet 4600 Menu Options (Exploded View) INTERFACE Menu The INTERFACE menu allows you to scroll through a list of all configured physical interfaces, including the management and media physical interfaces and the loopback interface.
  • Page 34 ACLI configuration. The BOOT PARAMS selection displays the IP information necessary to connect to the Mgmt 0 Ethernet interface, located on the rear of the Acme Packet 4600. This interface is used primarily for maintenance, configuration, and downloading software images.
  • Page 35 Press the Enter button to return to the Top Menu. ACTIVITY Menu The ACTIVITY menu allows you to scroll through current Acme Packet 4600 traffic statistics. These statistics provide a real-time snapshot of the capacity at which the system is operating.

  • Page 36: Graphic Display Output For Ha Nodes

    Graphic Display Output for HA Nodes The information included in this section only applies to high availability Acme Packet 4600 System nodes. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 37 The graphic display on a Acme Packet 4600 in an HA node indicates the current HA state. Five state indications can be displayed on the graphic display. Only the Standby and Active state indications appear in the graphic display for more than a few seconds.
  • Page 38 Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 39: System Installation

    System and its associated components, includes cabling information. Shipped Parts Each Acme Packet 4600 ships in one box. Inside this box is the Acme Packet 4600 chassis and the accessory kit. The ordered NIU and power supplies are already installed in the chassis.

  • Page 40: Pre-Installation Guidelines

    Separate circuits should be available for each of the Acme Packet 4600 two power supplies. • The Acme Packet 4600 may only be powered by AC or DC circuits at one time; mixed power configurations are unsupported. • Never use extension cords when powering a Acme Packet 4600.

  • Page 41: Mounting Installation

    Mounting Installation Overview This section explains how to unpack and install your Acme Packet 4600 into a telecommunications or server equipment rack. The Acme Packet 4600 standard mounting hardware is used for installation in a 4-post, 19” cabinet-style equipment rack.
  • Page 42 Open the exterior box. Unpack the contents of the Acme Packet 4600 shipment. Locate the packing list on the outside of the Acme Packet 4600 shipment box. Confirm that all of the components listed in the packing list are present and in good condition.
  • Page 43 Chassis slide rail (part of the slide rail assembly) Figure 4 - 43. Chassis Slide Rail • Nut Bar (4) Figure 4 - 44. Nut Bar • Mounting Spacer (2) Figure 4 - 45. Mounting Spacer Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 44: Cabinet-Style 4-Post Chassis Installation

    The mounting system consists of a slide rail mounted on each side of an equipment rack and a chassis slide rail mounted on each side of the Acme Packet 4600 chassis. Once the slide rails are installed on the equipment rack and chassis, the chassis can be slid into place by aligning the installed chassis slide rails along the guides on the equipment rack slide rails.
  • Page 45 You can mount the equipment rack slide rail to both tapped hole rack and square rack. Follow the appropriate procedure below. Installing Slide Rails This section explains how to mount the Acme Packet 4600 slide rail assembly into a into a Tapped-Hole tapped-hole equipment rack.
  • Page 46 For both holes in the slide rail flange, place one #10-32 x 5/8” screw through the flange and into the tapped hole, and screw them into place.  Figure 4 - 52. Installed Slide Rail in a Tapped-Hole Rack - Rear Mount Point Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 47 Figure 4 - 54. Installed Slide Rails in a Tapped-Hole Rack - Rear Mount Points Installing Slide Rails This section explains how to mount the Acme Packet 4600 slide rail assembly into a into a Square-Hole square-hole equipment rack. The customer can use #10-32, 1/4-20, M5 or M6 cage...
  • Page 48 Hold the nut bar behind the rear rack slide rail. Place one #10-32 screw through each of the holes in the slide rail flange, then through the square hole in the rack, and finally into the nut bar. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 49 Figure 4 - 61. Acme Packet 4600 With Front-Mounting Flange Installed Line up the chassis slide rail with the Acme Packet 4600 side panel. Position the large marker hole in the slide rail at the front of the Acme Packet 4600 chassis. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 50 Repeat this procedure for the other side of the Acme Packet 4600 chassis. Installing the The Acme Packet 4600 is now ready to be installed into a 4-post equipment rack. To Chassis in the prevent personal injury or damage to the Acme Packet 4600, follow these guidelines: Rack •...
  • Page 51 Alarm Silence Silence Figure 4 - 65. Acme Packet 4600 Inserted Into the Chassis Slide Rails Line up the chassis-mounted thumbscrews with the threads on the Acme Packet 4600 mounting spacer. You may have to adjust the spacer locations before they line up with the Acme Packet 4600’s captive screws. ...

  • Page 52: Center-Mount 2-Post Chassis Installation

    • #10-32 x 5/16” flat head (black) screws (6) Line up one chassis flange with the three tapped holes found along the center of the side of the Acme Packet 4600 chassis. The three screw holes of the chassis flange will only align in one direction.

  • Page 53: Fan Module Installation

    Installing the Chassis The Acme Packet 4600 chassis is now ready to be installed into a 2-post equipment in the Rack rack. To prevent personal injury or damage to the Acme Packet 4600 follow these guidelines: • This installation requires two people and should not be attempted otherwise.
  • Page 54 The ground terminals are located to the left of power supply B on the rear of the Installation Acme Packet 4600 chassis. The Acme Packet 4600 ships with 2 kep nuts screwed onto the ground terminals. Use an 11/32” nut driver to remove and install these kep nuts.
  • Page 55 To install the grounding cable on the Acme Packet 4600: Using an 11/32” nut driver, screw and remove the two kep nuts from the grounding posts located on the rear of the Acme Packet 4600. Place them aside. Grounding Grounding...
  • Page 56 Alarm Figure 4 - 74. AC Power Supplies (left) and System Power Switch (right) Locate the two AC power cords shipped with your Acme Packet 4600. Choose one power supply to work on first. Connect one power cord to the power supply by inserting the 3-lead IEC-60320 plug into the IEC connector located on the power supply....
  • Page 57 Alarm Figure 4 - 77. DC Power Supplies (left) and System Power Switch (right) Locate the two DC power cords shipped with your Acme Packet 4600. Choose one power supply to work on first. Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 58: Cabling The Acme Packet 4600 System

    Packet 4600. The Acme Packet 4600 will start to boot. Cabling the Acme Packet 4600 System After mounting the Acme Packet 4600 in an equipment rack and installing all components into the chassis, connect all appropriate data cables to the ports before powering the system up and configuring it.
  • Page 59 The Acme Packet 4600 has one console port located on the rear-facing NIU. The Acme Packet 4600 ships with a console adapter that allows you to connect a standard DB-9 serial port to the Acme Packet 4600’s RJ45 console port. Only one console port on the Acme Packet 4600 can be used at a time.
  • Page 60 To connect the alarm port cable to the NIU alarm port: Locate the alarm contact cable you plan to connect to the Acme Packet 4600. Insert the RJ45 connector on the end of the alarm port cable into the alarm port labeled Alarm.
  • Page 61 To connect 1GbE Copper cables to the signaling and media ports: Locate the Ethernet cables you plan to connect to the Acme Packet 4600. Insert the RJ45 connector on the end of the Ethernet cable into one of the 1GbE copper NIU media and signaling ports.
  • Page 62 Repeat Steps 1 through 3 for each additional Ethernet cable you connect to your Acme Packet 4600. SFP Optical Cabling This section explains how to cable a Acme Packet 4600 configured with a GbE optical Procedure NIU. Standard single mode or multimode fiber optic cabling with duplex LC connectors are used to connect the Acme Packet 4600 SFP-based NIUs to your network.
  • Page 63 Figure 4 - 87. Closing the Clasp Latch Connect the optical cables to their corresponding ports. Route the cable away from the Acme Packet 4600. Make sure that the fiber optic cables are not stretched tightly or subjected to extreme stress.

  • Page 64: Cabling For Ha Deployments

    Figure 4 - 88. GbE Fiber Optic Cables Connected to the P0, P1, P2 and P3 Signaling and Media Ports Route the cable away from the Acme Packet 4600. Make sure that the fiber optic cables are not stretched tightly or subjected to extreme stress.
  • Page 65 Insert one end of an Ethernet cable into either Mgmt1 or Mgmt2 on the rear panel of the Acme Packet 4600 A. The release tab on the RJ45 jack clicks into place when you insert it properly. Insert the other end of the Ethernet cable into the corresponding management interface on the rear panel of the Acme Packet 4600 B.
  • Page 66 NIU media port cabling in an HA node depends on network topology. After a Nodes switchover between the two Acme Packet 4600 s in an HA node, the standby system sends out an ARP message using a configured virtual MAC address, establishing that MAC on another physical port on the same Ethernet switch.

  • Page 67: Startup

    You must connect to the console port when initially booting the Acme Packet 4600. If the Acme Packet 4600 is already powered on, press the Enter key a few times to activate the console connection. When ACLI text is displayed on the screen, the console connection has been successfully created.

  • Page 68: Powering On The Acme Packet 4600 System

    Once you have established the console connection, powered on the Acme Packet 4600 and a runtime image has been loaded, you are ready to login and begin configuring the system. After the Acme Packet 4600 has initialized, the ACLI login prompt appears in your terminal application as follows:...
  • Page 69 Superuser mode. Password: ACMEPACKET# You can now begin configuring your Acme Packet 4600. Refer to the Acme Packet Configuration Guide to learn how to establish an IP address for your Acme Packet 4600. If you have any questions about booting or powering on your system, please contact customer support.
  • Page 70 Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 71: Maintenance

    Procedures to reroute call and network traffic around the Acme Packet 4600 are outside the scope of this guide. You can set the Acme Packet 4600 to reject all incoming calls from your system with the set-system-state command. When set to offline, this command lets calls in progress continue uninterrupted, but no new calls are admitted.

  • Page 72: Rebooting, Resetting, And Power Cycling

    Reboot this SD [y/n]?: y System Reset Resetting the Acme Packet 4600 via the reset pushbutton on the front of the chassis performs a cold reboot. This action is the equivalent of disconnecting the power from the system and then reconnecting it. There is no orderly termination of tasks, and the system shuts down abruptly.

  • Page 73: Standby State For Ha Nodes

    4600s are configured as an HA node, you should only work on the Acme Packet 4600 that is in standby state. There are two ways to determine the HA state of each Acme Packet 4600 in an HA pair. If you are in the same physical location as the Acme Packet 4600 you can view the graphic display on the front panel.
  • Page 74 Acme Packet 4600 will assume all traffic processing and forwarding as the active system. Caution This procedure is only applicable to Acme Packet 4600 in an HA deployment. To force a Acme Packet 4600 into the standby HA state: Confirm that the relevant Acme Packet 4600 systems on active and standby are synchronized with the show health command.
  • Page 75 Figure 6 - 94. Show Health Command Examples Confirm that current configurations of both the active and standby Acme Packet 4600 match by typing display-current-cfg-version and press <Enter> at the ACLI prompt. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 76 Log in to the ACLI via a console connection. Reboot the system from the ACLI. When this Acme Packet 4600 returns online, it will synchronize its HA state with the active HA node using the new NIU. You can confirm the system state by using the show health command.

  • Page 77: Chassis Removal

    Chassis Removal This section explains how to remove the Acme Packet 4600 from an equipment rack. To prevent injury, Acme Packet recommends that any time a Acme Packet 4600 is installed or removed from an equipment rack, two people complete the procedure.
  • Page 78 Figure 6 - 98. Locking Clip Latch and Locking Clip Pin Remove the chassis completely from the slide rails. 10. Lift the Acme Packet 4600 out of the equipment rack, and move it to an ESD- safe location. Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 79: Power Supply Removal And Replacement

    After physically unplugging a power supply, disconnect it from the power source before you remove or install it in the chassis. The power supply is a user-replaceable component. If an Acme Packet 4600 power supply malfunctions, you should remove the malfunctioning power supply and replace it.
  • Page 80 To remove a power supply from the Acme Packet 4600 chassis: Remove the power cables from the power supplies. Figure 6 - 100. Removing the Power Cords With your thumb, push the grey locking tab to the left to unlock the power supply from the chassis....

  • Page 81: Niu Removal And Replacement

    NIU Removal To remove an NIU: If the target Acme Packet 4600 is part of a HA pair, ensure that it is in standby state. For more information, see “Standby State for HA Nodes” on page 6-73. Set the System Power Switch to STBY to power down the chassis. See “DC Power Supplies (left) and System Power Switch (right)”...
  • Page 82 Figure 6 - 105. Pivoting the Ejection Levers Remove the loosened NIU out of the Acme Packet 4600 by holding and pulling on each side of the NIU's front panel. Place the NIU in an antistatic bag while it remains outside of the Acme Packet 4600 System chassis.
  • Page 83 Figure 6 - 106. Aligning the NIU Card with the Chassis Slot Guides Slide the card into the Acme Packet 4600. The physical interface card circuit board slides into the guide rails in the NIU bay of the system chassis.
  • Page 84 12c. Set the System Power switch to ON to apply power to the chassis. The system boots up. 12d. When the NIU PWR LED lights and the H/S LED is extinguished, proceed with normal operations. Otherwise, contact customer support for further assistance. Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 85: Replacing The Ssm3 Module

    Replacing the SSM3 Module The SSM3 module that provides TLS security functionality to the Acme Packet 4600 is installed on the NIU PCB as shown below. There is a single connector located on the edge of the NIU into which the SSM3 module plugs; this connector supports one side of the module while the other side of the SSM3 module rests on four standoff posts.
  • Page 86 Note the location of the SSM3 module connector on the NIU card. • #2 Phillips screwdriver • Standoff screws (stored after removing the SSM3 module or available with the new SSM3 module) Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 87 Figure 6 - 113. Fully Seating the SSM3 Module Connector Using the Phillips screwdriver, insert and tighten the four standoff screws to secure the SSM3 module to the PCB. Replace the NIU in the Acme Packet 4600 chassis. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 88 SSM3 Module Connector Standoff Posts Figure 6 - 114. Location of the SSM3 Module Connector and Standoff Posts Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 89: Replacing Transcoder Dsp Modules

    Replacing Transcoder DSP Modules Up to twelve transcoder DSP modules that provide transcoding functionality to the Acme Packet 4600 are installed on the NIU printed circuit board in slots 0 through Figure 6 - 115. Transcoder DSP Module Note: Never remove the heatsink from the transcoder DSP modules.
  • Page 90 When installing or removing an NIU card, move the card to an ESD-safe location. Caution Before handling a Acme Packet 4600 NIU card, follow the proper ESD grounding procedures. Failure to do so could damage the NIU card and its components.
  • Page 91 Be careful to keep the module level while removing it and guide it smoothly through the guide slots on either side. Figure 6 - 119. Removing the Transcoder DSP Module Place the transcoder DSP module on an ESD-safe antistatic surface. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 92 NIU as shown in the figures below. Figure 6 - 121. Installed Transcoding DSP Module Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 93: Upgrading Or Replacing A Solid State Drive

    Disconnect all data cables from the Acme Packet 4600. Removing Power and Take care in removing power from the Acme Packet 4600. Refer to the Safety chapter Ground Cabling in this document for complete safety guidelines. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 94 The following is an overview of the power and ground cabling removal process: Shut off power to the Acme Packet 4600 at the circuit breaker or power source. Remove the power cable(s) from the Acme Packet 4600’s power supplies. Unscrew the two kep nuts that secure the grounding cable lug to the Acme Packet 4600.
  • Page 95 To remove front-mount equipment rack hardware: Remove the left chassis slide by using a #2 Phillips-head screwdriver. Remove the left rack ear by unscrewing the three screws. Figure 6 - 122: 2 - 34: Left chassis slide. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 96 Remove the the two countersunk screws on the left rear side by using a #1 Phillips-head screwdriver. Repeat steps 1 - 3 on the right side of the Acme Packet 4600. Set the rack ears and screws aside Opening the Chassis The chassis lid is secured to the chassis by 15 screws.
  • Page 97 Set these screws aside. FRONT REAR Unscrew the seven countersunk screws on the top of the Acme Packet 4600 that hold the chassis cover to the chassis. The following is an image of the top of the chassis. Set the lid and screws aside.
  • Page 98 The SSD has brackets on each side, with four screws attaching it to the motherboard. FRONT REAR Figure 6 - 125: Location of installed SSD FRONT REAR Figure 6 - 126: Close-up of installed SSD Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 99 SSD REAR Figure 6 - 127: Positions of screws and the SSD SATA cable connector Using a number 1 Phillips screwdriver, unscrew the four screws attaching the SSD to the motherboard. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 100 SATA cable is seated properly to the motherboard. Line up the screw mounts on the SSD with the screw bases, and tighten the screws. Be careful not to over-tighten the screws. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 101 Postinstallation After the Solid State Drive has been installed in the Acme Packet 4600, you can close the chassis and reinstall it in the equipment rack. Attaching the Lid Use a #2 Phillips-head screwdriver for all chassis cover and side screws.
  • Page 102 Please refer to earlier sections of this document for full rack installation procedures. Validating the SSD Oracle recommends that you validate the Solid State Drive installation by running Acme Packet Session Director diagnostics. All versions from nnCX_diags110.gz and later include the appropriate tests for validating the SSD. Please refer to the diagnostics documentation for more information.

  • Page 103: Fan And Air Filter Maintenance

    In order to maintain system operations, you must be able to remove the malfunctioning fan and quickly replace it with a functioning one to prevent the system from overheating. The Acme Packet 4600 air filter is located behind the front bezel and is a Field Replaceable Unit (FRU). Caution An over temperature condition can stop packet processing.
  • Page 104 Carefully align the pins on the back of the fan with the holes in the chassis midplane and install the fan into the slot. Figure 6 - 132. Fan Slot Pin Holes Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 105 Figure 6 - 134. Tightening Fan-Fastening Screws Install the front bezel onto the Acme Packet 4600 by hooking the right side of the bezel onto the chassis and then pivoting the bezel to the left until the magnet catches the chassis.
  • Page 106 Cooling maintenance encompasses cleaning the fan module and cleaning the air inlets on the front of the Acme Packet 4600 chassis. Cleaning the fan module requires that you remove the module itself. If you are not shutting down the Acme Packet 4600, this procedure must be performed quickly or else the system may overheat and cause packet processing to stop.
  • Page 107 Install the front bezel onto the Acme Packet 4600 by hooking the right side of the bezel onto the chassis and then pivoting the bezel to the left until the magnet catches the chassis.

  • Page 108: Optical Transceiver Removal And Replacement

    Serves as the receptacle for the LC duplex fiber optic connectors. Optical transceivers are hot swappable and may be replaced while the Acme Packet 4600 is powered on. Leave the NIU installed in the Acme Packet 4600 as you extract the optical transceiver.
  • Page 109 Figure 6 - 142. Removing the Optical Transceiver Install an Optical To install an optical transceiver: Transceiver Slide the replacement optical transceiver into the socket on the NIU. Figure 6 - 143. Inserting the Optical Transceiver into the Socket Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 110: Alarms

    Reconnect the optical cables to their corresponding ports. Reconnecting Optical Cables Copper Transceivers Copper transceivers are also available for the Acme Packet 4600 System. They are removed and replaced similarly to the optical transceivers. Alarms The Acme Packet 4600 generates internal alarms that correspond to internal hardware fault conditions.
  • Page 111 MINOR: >95°C degrees) If this alarm occurs, the Acme Packet 4600 turns the fan speed up to the fastest possible speed. Fan Speed Alarms The following table lists the fan speed alarm. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 112 MINOR: speed of one fan> 75% and <90%, the other two fans are at normal speed If this alarm occurs, the Acme Packet 4600 turns the fan speed up to the fastest possible speed. Environmental Sensor The following table lists the environmental sensor alarm.
  • Page 113 NIU. PHY0 encompasses S0P0 and S0P1, while PHY1 encompasses S1P0 and S1P1. Therefore, both insertion and both removal alarms will be activated at the same time when the NIU is inserted or removed from the Acme Packet 4600. Table 6 - 14. NIU Card Alarm Information...
  • Page 114 X LINK ALARMS VXINTF LINK UP ALARM 131079 MINOR Mgmt2 link up Port 2 UP X LINK ALARMS VXINTF LINK DOWN ALARM 131080 MAJOR Mgmt0 link down Port 0 DOWN X LINK ALARMS VXINTF Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 115 Mgmt1 link down Port 1 DOWN X LINK ALARMS VXINTF LINK DOWN ALARM 131082 MAJOR Mgmt2 link down Port 2 DOWN X LINK ALARMS VXINTF X denotes the number of alarming links. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 116 SFP INSERTED 10GIGPORT 4 65577 CRITICAL S0P4 SFP Inserted Slot 0 Port 4 SFP Inserted X HW ALARMS: (where X is the number of hard- ware alarms Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 117 Slot 0 Port 5 SFP Inserted X HW ALARMS: (where X is the number of hard- ware alarms When an SFP module is inserted or removed from an NIU, there is no impact on system health. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 118 Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 119: Specifications

    For information regarding safety and regulatory certifications applicable to the Acme Packet 4600, refer to the Acme Packet Platforms Safety and Compliance Guide. Physical Specifications Acme Packet 4600 This table lists the physical dimensions and weight of the Acme Packet 4600 System Chassis chassis. Specifications Table 7 - 18.

  • Page 120: Electrical Specifications

    DC Power Supply This table lists the physical dimensions and weight of the Acme Packet 4600 Physical DC power supply. Dimensions Table 7 - 20. Acme Packet 4600 DC Power Supply Physical Dimensions Specification Description Height 1.575” (4.00 cm) Width 2.146”...

  • Page 121: Environmental Specifications

    Environmental Specifications For the Acme Packet 4600 to function properly, Acme Packet recommends that you follow the environmental guidelines in the following table. Table 7 - 24. Acme Packet 4600 Environmental Specifications Specification Description Temperature The Acme Packet 4600 is required to operate within the temperature range 0°...

  • Page 122: Optical Transceiver Interface Module Specification

    Optical Transceiver Interface Module Specification Refer to the following table for information about the optical specifications of the optical transceivers for the Acme Packet 4600. Table 7 - 26. Acme Packet 4600 Optical Transceiver Interface Module Specifications Specification Single Mode (SX) Fiber Module Multi Mode (LX) Fiber Module Wavelength ...

  • Page 123: Glossary

    LED — Light Emitting Diode is an electronic device that lights up when electricity is passed through it. LAN — Local Area Network is a group of computers and associated devices that share a common communications line within a small geographic area. Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 124 NVRAM — Non-volatile Random Access Memory is a type of memory that retains its contents when power is turned off. Optical Transceiver — The fiber connection to the Acme Packet 4600 System plugs into an optical transceiver. Through this connection, light energy is converted into electrical energy.
  • Page 125 VFD — Vacuum Fluorescent Display is used on the graphic display window of the Acme Packet 4600 System chassis’s front control panel. VLAN — Virtual Local Area Network refers to a network of computers are connected to a single physical segment of a wire but behave as if they are connected to the physically diverse LANs.
  • Page 126 Acme Packet 4600 Hardware Installation and Maintenance Guide...

  • Page 127: Index

    14, alarm port alarms 108, 111, alarm port pin-out clearing alarm silence button hardware types console adapter console port pin-out DC power DC power cords Ethernet LEDs fans graphic display grounding terminals Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 128 SX trans- Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 129 AC power cord 53, forcing an Acme Packet 4600 in standby state fan module front bezel, removing grounding cable front control panel described power cables front control panel illustrated...
  • Page 130 SFP presence alarm information SFP+ identification shipping box physical dimensions and weight accessory kit physical interface card unpacking ejection lever removal Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 131 Acme Packet 4600 USB port described ventilation maintenance voltage alarm information wancom port. See also Ethernet ports wiring. See cabling Acme Packet 4600 Hardware Installation and Maintenance Guide...
  • Page 132 Acme Packet 4600 Hardware Installation and Maintenance Guide...

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