Oracle Acme Packet 1100 Hardware Installation Manual
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Oracle Acme Packet 1100 Hardware Installation Manual

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DRAFT
Acme Packet 1100
Hardware Installation Guide
Proprietary and Confidential
September 2014

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  • Page 1 DRAFT Acme Packet 1100 Hardware Installation Guide Proprietary and Confidential September 2014...
  • Page 2 Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Installing the Chassis in a Cabinet-Style 2- or 4-Post Chassis ......23 Acme Packet 1100 Hardware Installation Guide...
  • Page 4 Cabling the Acme Packet 1100 System ........

  • Page 5: About This Guide

    About This Guide Overview The Acme Packet 1100 is an enterprise session border controller (E-SBC) optimized for remote office/branch office (ROBO) applications. The compact platform provides the critical controls for delivering trusted, first-class, real-time communications — voice, video, and multimedia sessions — across IP network borders.
  • Page 6 ABOUT THIS GUIDE DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 7: Safety

    To avoid overheating the system, do not block the air inlets or the fan vents, or otherwise obstruct to the system. Keep the area around the Acme Packet 1100 clean and clutter-free. System Aside from the power supply, there are no other user-serviceable parts associated Maintenance with the Acme Packet 1100.

  • Page 8: Battery Warning

    SAFETY Always disconnect the power from the system when removing the Acme Packet • 1100 from its rack. (Rack mounting of the Acme Packet 1100 is optional.) • When disconnecting power: • Disconnect the circuit breaker at the rack. •...

  • Page 9: Environmental, Safety, And Regulatory Certifications

    • Use a grounded ESD wrist strap when working on the Acme Packet 1100 to prevent static discharge. To avoid damaging ESD sensitive hardware, discharge all static electricity from •...
  • Page 10 SAFETY DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 11: Component Overview

    Figure 2 - 2. Acme Packet 1100 - Rear Panel Proprietary and Confidential Mounting Hardware The Acme Packet 1100 can be mounted in a variety of ways that are explained in the chapter on installation of the chassis. System Processor The Acme Packet 1100 processor module (CPU) is located on the main board of the Acme Packet 1100 System.
  • Page 12 OK LED The bi-colored OK LED is a high availability (HA) indicator. The OK LED indicates the active and standby status of the Acme Packet 1100. The following are the possible states and meanings of the OK LED: orange — indicates the Acme Packet 1100 is in standby mode.
  • Page 13 (Options are available for providing a country-specific AC cable.) Reset Button A hard reset of the Acme Packet 1100 can be performed by pressing the reset button. This button is recessed and can only be pressed by inserting a thin wire (e.g., a paper Proprietary and Confidential clip) through the reset button channel.
  • Page 14 The Acme Packet 1100 SER MGT system console port is accessed through the RJ45 Console Port Pin-out jack in the rear of the system. Because the Acme Packet 1100 does not employ any type of flow control on its RS-232 ports, only the RX, TX, and GND pins are used.
  • Page 15 Upon initial bootup, the Acme Packet 1100 Ethernet ports are not configured. You Proprietary and Confidential must first connect to the Acme Packet 1100 over a serial connection before you can configure the management Ethernet ports for use. Set up the management interfaces using the physical and network interface configuration elements.

  • Page 16: Power Components

    Intake Fans A single intake fan provides cooling air for the Acme Packet 1100. The fan — located on the left side of the chassis — blows cool air over electronic components from the left side of the chassis and vents heated exhaust air through the right side of the chassis as illustrated below.

  • Page 17: Transcoding

    COMPONENT OVERVIEW Transcoding The Acme Packet 1100 is capable of providing both hardware and software transcoding. Hardware-based transcoding capabilities are provided by an optional DSP module installed inside the Acme Packet 1100 chassis. This component provides G.711 to G.729 transcoded calls.
  • Page 18 COMPONENT OVERVIEW DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 19: System Installation

    This chapter provides information about how to install the Acme Packet 1100 and its associated components, includes cabling information. Shipped Parts Each Acme Packet 1100 ships in one box. Inside this box is the Acme Packet 1100 DRAFT chassis, accessory kit and options. The following table lists the contents of one Acme Packet 1100 order.

  • Page 20: Pre-Installation

    SYSTEM INSTALLATION Chassis Rack Please adhere to the following guidelines for installing the Acme Packet 1100 in a Installation chassis rack: Guidelines elevated operating temperature — if installed in a closed or multi-unit rack • assembly, the operating temperature of the rack environment may be greater than the ambient room temperature.

  • Page 21: Mounting Installation

    • data and shut down the system gracefully. Mounting The Acme Packet 1100 can be mounted in a variety of ways that are explained in each Hardware of the following subsections. The mounting hardware for the various installation Proprietary and Confidential methods is discussed in those subsections.
  • Page 22 Hardware the following subsections. Equipment Rack The Acme Packet 1100 can be front- or center-mounted in a standard 19 in or 23 in Installation Hardware wide rack. Optional rack mount flanges are available to attach to each side of the front of the chassis and then directly to the rack.

  • Page 23: Installing The Chassis In A Cabinet-Style 2- Or 4-Post Chassis

    (4) #6-32 x 5/16” screws with square cone washers • On the right side of the Acme Packet 1100 chassis, align the holes in the rack mount flange with the two holes toward the front of the chassis. Figure 4 - 3. Rack Mount Flange Installed on the Right Side of the Acme Packet...
  • Page 24 Figure 4 - 4. Rack Mount Flange Installed on the Left Side of the Acme Packet 1100 Attach the rack mount flange to the chassis as shown by inserting a #6-32 x DRAFT 5/16”...

  • Page 25: Wall-Mounting The Chassis

    When the Acme Packet 1100 is installed on the wall, it is secured in place to each side of the chassis with 2 screws/washers and to the wall DRAFT with 2 screws/washers on each wall bracket.
  • Page 26 Figure 4 - 6. Wall Bracket Mount Points on the Right Side of the Acme Packet 1100 Insert a #6-32 5/16” screw and washer into each of the holes and then use a Phillips screwdriver to hand-tighten each screw to secure the wall bracket to the chassis.

  • Page 27: Cabling The Acme Packet 1100 System

    DRAFT Front of Chassis Figure 4 - 8. Wall Bracket Mount Points for Wall Mounting of the Acme Packet 1100 Ensure that the wall bracket screws are tight and that the Acme Packet 1100 is Proprietary and Confidential securely fastened to the wall.
  • Page 28 Cabling the SER MGT This section explains how to create a serial connection to the Acme Packet 1100 Console Port console port. Use the rear left side of the chassis console port for permanent connections to a terminal server or other serial device.

  • Page 29: Cabling For Ha Deployments

    NET MGT Figure 4 - 10. Network Management Ethernet Ports Route the cable away from the Acme Packet 1100. Make sure that the Ethernet cables are not stretched tightly or subject to extreme stress. Repeat the above steps for each additional management Ethernet cable you will DRAFT connect to your Acme Packet 1100.
  • Page 30 Insert one end of an Ethernet cable into the NET MGT port on the rear panel of each Acme Packet 1100. The release tab on the RJ45 jack clicks into place when you insert it properly into the chassis port.
  • Page 31 Plug the supply end of the power cord into an AC circuit that is separate from the circuit of the other Acme Packet 1100 with which it shares high availability. There is no ON/OFF switch on these power supplies. When you plug them in, the power is on and the system starts to boot.
  • Page 32 SYSTEM INSTALLATION DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 33: Startup

    This section explains how to create a console connection. Prerequisites In order to create a console connection to the Acme Packet 1100 you need to configure the terminal hardware and software appropriately. Ensure that your terminal is configured with the settings presented in the following table.

  • Page 34: Powering On The Acme Packet 1100

    NET MGT Figure 5 - 1. SER MGT Console Port If the Acme Packet 1100 is already powered on, press Enter a few times to activate the console connection. When ACLI text is displayed on the screen, the console connection has been successfully created.
  • Page 35 Password: ACMEPACKET# You can now begin configuring your Acme Packet 1100. Refer to the Acme Packet Configuration Guide to learn how to establish an IP address for your Acme Packet 1100 System. DRAFT...
  • Page 36 STARTUP DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 37: Maintenance Introduction

    Procedures to reroute call and network traffic around the Acme Packet 1100 are outside the scope of this guide. You can set the Acme Packet 1100 to reject all incoming calls from your system with DRAFT the set-system-state command.

  • Page 38: Rebooting, Resetting, And Power Cycling

    Reboot this SD [y/n]?: y System Reset Resetting the Acme Packet 1100 via the reset button on the rear of the chassis performs a cold reboot. This is the equivalent to disconnecting the power from the system and then reconnecting it. There is no orderly termination of tasks, and the system shuts down abruptly.

  • Page 39: Forcing Switchover For Ha Nodes

    When performing hardware maintenance on the Acme Packet 1100, it is best to minimize any risk of interrupting network traffic or losing data. If the Acme Packet 1100 is configured as an HA node, only work on the Acme Packet 1100 that is in standby mode.
  • Page 40 MAINTENANCE INTRODUCTION To force a switchover between Acme Packet 1100 nodes: Confirm that the relevant systems on the active/standby Acme Packet 1100 systems are synchronized with the show health command. Type show health and press Enter on each system. NETNETSBC1# show health...

  • Page 41: Chassis Removal

    NETNETSBC1# notify berpd force Wait for the other Acme Packet 1100 to transition to the standby state. Confirm that this Acme Packet 1100 is in the standby state by typing show health and pressing Enter at the ACLI prompt. NETNETSBC2# show health Refer to the Upgrade section of the Maintenance and Troubleshooting Guide (400-0063- 40A) for more information.

  • Page 42: Removing And Installing The Chassis Cover

    Reference the System Installation chapter for more information. Pull the Acme Packet 1100 forward and out of the equipment rack. Lift the Acme Packet 1100 out of the equipment rack, and move it to an ESD- safe location.
  • Page 43 ESD-sensitive components inside the Acme Packet 1100 chassis while installing or removing the chassis cover. To remove the Acme Packet 1100 chassis cover: Gracefully shut down the Acme Packet 1100. Unplug the power cord from the chassis.
  • Page 44 1100 chassis while installing or removing the chassis cover. Locate a Phillips head screwdriver. • To install the Acme Packet 1100 chassis cover: Gracefully shut down the Acme Packet 1100. Unplug the power cord from the chassis. Lower the cover onto the chassis.

  • Page 45: Cooling System Maintenance

    NET MGT Figure 6 - 8. Acme Packet 1100 - Rear Panel Cooling System Maintenance This section explains how to service the cooling system on your Acme Packet 1100. DRAFT Maintaining the To prevent system malfunction and prolong the life of the system cooling Cooling components, clean the air inlets on the left and right sides of the chassis once a week.
  • Page 46 MAINTENANCE INTRODUCTION DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 47: Specifications

    Specifications Introduction This chapter provides information regarding the specifications and regulatory certifications of the Acme Packet 1100. Acme Packet 1100 System Table 7 - 1. Acme Packet 1100 System Specifications Specifications DRAFT Specification Description Height 1.75 in (4.45 cm) (1U) Width 11.25 in (28.57 cm)
  • Page 48 Power 300 VA maximum Type External, field-replaceable DRAFT Power Supply Input Circuit Fuse Table 7 - 4. Acme Packet 1100 Power Supply Input Circuit Fuse Requirements Requirements Power Circuit Fuse Rating Power cable size 120 VAC 15 AMP 18 AWG 240 VAC 7.5 AMP...

  • Page 49: Regulatory Specifications And Certifications

    Listed: DISA Unified Capabilities Approved Product List (UCAPL) The Acme Packet 1100 System has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 50: Weee Directive Compliance

    For information about how to dispose of your Acme Packet equipment, visit our Web site at http://www.acmepacket.com/recycle. Environmental Specifications For the Acme Packet 1100 to function properly, Acme Packet recommends that you follow the environmental guidelines in the following table. Acme Packet 1100 Hardware Installation Guide...

  • Page 51: Connector Specifications

    -4° F to 149° F (-20° C to +65° C) (storage) Relative Humidity 10% to 85%, non-condensing Maximum Altitude The Acme Packet 1100 System is required to operate below the maximum altitude of 10,000 feet. Air Flow Single fan: 2.2 CFM (3.6 CFM Max) Dual fans: 3.6 CFM (7.2 CFM Max)
  • Page 52 SPECIFICATIONS DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 53: Appendix Aalarms

    Pending failures or unexpected events are imminent (e.g., an LOS) Critical Catastrophic condition has occurred (e.g., the system is overheating) The Acme Packet 1100 polls its hardware components to ensure they are functioning properly. If it encounters a fault condition, it will report alarms in these categories: Hardware temperature •...
  • Page 54 Proprietary and Confidential that indicates whether the link goes up or down. The following tables list detailed information about the Acme Packet 1100 link alarms, including their ID assignments, severities, causes, log messages, and messages printed in the graphic display window.
  • Page 55 Mgmt0 link up Port 0 UP X LINK ALARMS DRAFT VXINTF LINK DOWN ALARM 131080 MAJOR Mgmt0 link down Port 0 DOWN X LINK ALARMS VXINTF X denotes the number of alarming links. Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...
  • Page 56 ALARMS DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 57: G Glossary

    IEEE — Institute of Electrical and Electronics Engineers is an organization composed of engineers, scientists, and students. The IEEE is best known for developing standards for the computer and electronics industry. ICES — Interference-causing Equipment Standard IEC — International Electrotechnical Commission Acme Packet 1100 Hardware Installation Guide...
  • Page 58 TCP — Transmission Control Protocol provides a reliable stream delivery and virtual connection service to applications through the use of sequenced acknowledgment with the retransmission of packets when necessary. Acme Packet 1100 Hardware Installation Guide...
  • Page 59 Typically, a WAN consists of two or more LANs. WEEE — the directive by the European Parliament and the Council of the European Union 2002/96/EC concerning waste electrical and electronic equipment (WEEE). Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...
  • Page 60 GLOSSARY DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

  • Page 61: Index

    11, 21, 22 rack width environmental guidelines chassis cover environmental sensor alarm information removal and installation guidelines environmental specifications removing and installing environmental, safety, and regulatory certifications equipment rack safety Acme Packet 1100 Hardware Installation Guide...
  • Page 62 AC power cord requirements panel environmental front mounting rear power perchlorate warning tools and parts power components recommended AC power cord required AC power supply Acme Packet 1100 Hardware Installation Guide...
  • Page 63 16, 30 AC power cord starting up the Acme Packet 1100 powering on the chassis system panel precautions, electrical front panel PWR LED OK LED overview...
  • Page 64 INDEX DRAFT Proprietary and Confidential Acme Packet 1100 Hardware Installation Guide...

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